Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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December 2024 – January 2025 : Solidarity READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Ace of Clubs

St Alphonsus Rd, Clapham

SW4 7AS

Phone: 020 7720 2811

Monday-Friday: 12pm-2:15pm Lunch

Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in) Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm Weds: NHS Dentist (appointment only) 11am – 2.30pm Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other Thursday) Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load

Accommodation/housing advice, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Education/training, Food, Medical/health, Outreach worker links

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)

Call for the times of their wide range of services. Emmaus House provides hot lunches during the week and every other weekend. It's also where clients can shower, pick up clothes and household items. Free professional services are on offer by appointment.

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care, Medical/health

Ashford Place

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm

Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support

ASLAN (All Souls Local Action Network)

c/o All Souls Clubhouse, 141 Cleveland Street

W1T 6QG

Phone: 020 7580 3522

Saturday: 5:30am-7:45am (tea run: 5.45-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 7-7.45 King William IV St; All Souls Ch 6.30-8.30)
Saturday: 9am-12pm (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm-8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.

Organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group Saturdays at 6.30pm. Invites via the tea run or welcome desk at All Souls Langham Pl. If you need step-free access, a volunteer will let you in via Cleveland St entrance. Email: info@allsouls.org

Art classes, Clothing store, Drugs workers, Education/training, Food (free), Food, Leisure facilities

Bridges

Memorial Community Church, 389-395 Barking Rd

E13 8AL

Phone: 020 7474 6603

Saturday: 8am-11:30am (cooked breakfast 9–11am)
Monday: 10am-2pm

Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

Benefits advice, Bathroom/showers, Clothing store, Food (free), Medical/health, Outreach worker links

Camden Health Improvement Practice (Hampstead Road)

108 Hampstead Road

NW1 2LS

Phone: 020 3182 4200

Monday, Wednesday, Thursday: 9am-12:30pm
Tuesday: 10:30am-1pm
Friday: 9am-5pm Closed 12.30pm-1.30pm

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Mental health, Benefits advice, Bathroom/showers, Clothing store, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park

N4 3AG

Phone: 020 7281 5200

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Internet access, Laundry, Outreach worker links

Carpenters Café

Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford

E15 2JL

Phone: 07932 661 089

Tuesday: 10am-12pm (food, drinks, clothes, books, toiletries, showers)

Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".

Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Food, Step-free

Chelsea Methodist Church Pastoral Care

155a Kings Rd

SW3 5TX

Phone: 020 7352 9305

Monday, Tuesday, Thursday: 9am-2pm

Lunch is served upstairs but staff or volunteers bring meals downstairs to those with limited mobility.

Clothing store, Food

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Divine Rescue

Thurlow Lodge, 1 Thurlow Street

SE17 2US

Phone: 020 3489 1765

Monday-Friday: 9am-4pm

Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.

Accommodation/housing advice, Advocacy, Benefits advice, Clothing store, Counselling, Education/training, Food (free), Outreach workers

Dunloe Centre

St Saviour's Priory, 18 Queensbridge Road

E2 8NS

Phone: 020 7739 9976

Tuesday: 10:30am-12pm

Small, unfunded project run entirely by volunteers. Turns away only people who are violent. On ground floor, but with one step between the street and the lobby.

Bedding, Clothing store, Food (free)

Emmanuel Pentecostal Church

374 Lee High Road

SE12 8RS

Phone: 020 8852 8261

Tuesday: 6pm-7:30pm (Life Bread)

Free hot meal, and clothing when available.

Clothing store, Food (free)

Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon

SW19 3JR

Phone: 07843 280 419

Wednesday & Friday: 10am-3pm

Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Clothing store, Counselling, Drugs workers, Food, Laundry, Outreach worker links, Leisure facilities

Flowing Rivers Foundation

37 Elizabeth Road, Brentwood, Dagenham, Essex

CM15 9PA

Phone: 07985585996

Tuesday: 7pm-10pm (fellowship – Castle Green, Dagenham)
Sunday: 6:30pm-9:30pm (2nd & 3rd week of month – Lincoln’s Inn Fields)

Charitable organisation dedicated to reaching out to marginalised members of society. Founded upon Christian ethos, they aspire to address the social conditions of people in their vicinity by showing practical love.

Clothing store, Food (free)

Glass Door Homeless Charity

155a Kings Road, Chelsea

SW3 5TX

Phone: 020 7351 4948

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church)
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)

Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.

Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice

Holy Trinity Brompton

Queen's Gate (St Augustine's)

SW7 5LP

Phone: 020 7590 8248

Wednesday: 9am-12pm

Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services.

Mental health, Benefits advice, Careers advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers, Clothing store

Homeless Action in Barnet (HAB)

36b Woodhouse Road

N12 0RG

Phone: 020 8446 8400

Monday-Friday: 12pm-3pm (free breakfast until 10.30, cheap meal - £1.50 - 12.00-1.30)

Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.

Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Clothing store, Food, Tenancy support

Islington Centre for Refugees & Asylum Seekers

Cross Street Baptist Church, 16 -18 Cross St

N1 2BG

Phone: 020 7354 9946

Monday: 11am-4:30pm Online only
Tuesday: 11am-4:30pm Online only
Wednesday: 11am-4:30pm Online only
Wednesday: 11am-2pm In-person at the centre
Thursday: 10am-4pm Online only
Friday: 1:30pm-3pm Online only

Offer online and in-person services Practical help, education & art classes.

Advocacy, Clothing store, Education/training, Food, Internet access, Leisure facilities

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston

KT2 6QL

Phone: 0208 255 7400

01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter)
Tuesday: 8:30am-9:30am (conflict resolution)
Tuesday: 10am-1pm (art group)
Thursday: 10am-2pm ('cook and eat' programme)
Monday-Friday: 10am-1pm (drop-in advice)

Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives.

Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Tenancy support

Kingdom Compassion (YWAM)

29 Rosaville Road

SW6 7BN

Phone: 020 7385 5791

Wednesday: 10am-4pm
Wednesday: 2pm-4pm (coffee bar)

Coffee bar. Out of hours, an answer phone service is available. Whenever possible, please make an appointment beforehand - phone or email office@eccp-ywam.org.uk.

Clothing store, Food (free), Step-free

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

Marylebone Centre (Church Army)

1-5 Cosway St

NW1 5NR

Phone: 020 7262 3818

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in)
Monday: 10:30am-11:30am (drama)
Monday: 1:30pm-3:30pm (M’lebone Proj newsletter)
Tuesday: 10am-12pm (open access; clothing for rough sleepers only)
Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills)
Wednesday: 8am-9am (running club)
Wednesday: 9am-12pm (Women into Work 1:1; advice)
Wednesday: 1:30pm-3:30pm (Women into Work group)
Thursday: 9am-3pm (life coaching 1:1)
Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing)
Friday: 10am-12pm (ESOL for beginners)

Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Luggage storage, Medical/health, Music/drama, Sexual health, Tenancy support, Step-free, Leisure facilities

New Horizon Youth Centre

68 Chalton Street

NW1 1JR

Phone: 020 7388 5560

Monday: 2pm-3:30pm (alcohol support)
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm

For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links