Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

February – March 2026 : Progress READ ONLINE

DOWNLOADS

Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services"
Samaritans (Central London)

46 Marshall Street

W1F 9BF

Phone: 020 7734 2800

Monday-Sunday: 9am-9pm

Visitors welcome 365 days a year. You don?t need an appointment to speak in confidence to a trained volunteers and the service is free. Please note that due to the popularity of the drop-in service, you may experience a short wait.

Counselling

Samaritans (Croydon & Sutton)

2b Kidderminster Road, West Croydon, Surrey

CR9 2BQ

Phone: 020 8681 6666

Monday-Saturday: 7:30pm-9pm
Tuesday: 9:30am-2pm
Thursday: 11:30am-2pm
Sunday: 9:30am-12pm
Wednesday: 11:30am-2pm

You can talk to a Samaritan volunteer in a private, safe and non-threatening environment. To guarantee that one will be available, it is best to telephone and arrange an appointment.

Counselling

Samaritans (Ealing)

26 Junction Road

W5 4XL

Phone: 020 8560 2345

Monday, Tuesday, Thursday: 10am-9pm
Wednesday & Friday: 10am-4pm
Wednesday & Friday: 7pm-8:30pm
Saturday: 10am-6:30pm
Sunday: 1pm-9pm

Visitors welcome. You don?t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. The service is free.

Counselling

Samaritans (Harrow)

44 Station Road, Harrow

HA1 2SQ

Phone: 020 84277777

Sunday-Friday: 10am-9pm
Saturday: 10am-6pm

Welcomes visitors to the branch every day, where you will be able to talk to a Samaritan in complete confidence. If you know in advance that you will be popping by, please ring so that they can ensure there is a Samaritan available to see you.

Counselling

Samaritans (Havering & Romford)

107 North Street, Romford, RM1 1ER

RM1 1ER

Phone: 01708 740000

Monday-Friday: 10:30am-9pm
Sunday: 2pm-9pm

Located in Romford close to Matalan. Available round the clock, every day of the year. Please check opening times if you visit the branch. Whatever you tell us will be kept off the record.

Counselling

Samaritans (Hillingdon)

2 Press Road, Uxbridge

UB8 1AT

Phone: 01895 253355

Monday-Wednesday: 7pm-9pm
Tuesday: 11am-1:30pm
Thursday: 4pm-9pm
Friday: 4:30pm-9pm
Saturday & Sunday: 9am-3:30pm

Talk face-to-face with a Samaritans volunteer. If you are making a special journey, you may wish to phone first to check that someone will be free to see you.

Counselling

Samaritans (Ilford & Redbridge)

8 Mildmay Road, Ilford, Essex

IG1 1DT

Phone: 020 8553 9900

Thursday: 10:30am-9pm
Tuesday: 7am-10am
Tuesday: 5pm-9pm
Wednesday, Friday, Saturday: 8pm-9pm
Sunday: 8am-10:30am
Monday: 10:30am-7:30pm

Available to see callers face to face until 21:00. Please call in advance to ensure that they are available to see you. The branch is sometimes open at other times as well. Please call for details. Calls to the number will always be answered 24/7.

Counselling

Samaritans (inner SW London)

53-55 Felsham Road

SW15 1AZ

Phone: 020 8789 9121

Monday-Friday: 10am-12:30pm
Monday-Friday: 2:30pm-7pm

You are welcome to talk to a Samaritan volunteer face to face; however, to guarantee that one will be available, please phone and arrange an appointment on 020 8789 9121. Private, safe and non-threatening environment. They will give you the time and space to work through your problems or difficulties in complete confidence.

Counselling

Samaritans (Kingston-Upon-Thames)

2 Wheatfield Way, Kingston upon Thames

KT1 2QS

Phone: 116 123 (freephone)

Monday-Sunday: 7:30am-9:30pm

A a short walk from Surbiton station. Speak in confidence to a trained volunteers about whatever is on your mind. The service is free.

Counselling

Samaritans (Lewisham)

1-5 Angus Street, New Cross

SE14 6LU

Phone: 020 8692 5228

Monday: 3pm-9pm
Tuesday & Friday: 7pm-9pm
Wednesday, Thursday, Saturday, Sunday: 8am-9pm

Visitors welcome. You don't need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. It is best to telephone the branch for an appointment first. The service is free.

Counselling

Samaritans (North London)

Shaftesbury Hall, Herbert Road

N11 2QN

Phone: 020 8368 6789

Monday, Tuesday, Sunday: 10am-1pm
Monday: 4pm-9pm
Tuesday: 7pm-9pm
Wednesday: 1pm-4pm
Wednesday: 6:30pm-9pm
Thursday: 1pm-9pm
Friday: 6pm-9pm
Saturday & Sunday: 5pm-9pm

To speak to a trained Samaritan in person in the branch, please call 020 8888 6540 and leave a message. A trained Samaritan will call you back to arrange an appointment.

Counselling

Samaritans (Watford)

Milly Apthorp House, 45 St John's Road, Watford, Herts

WD17 1QL

Phone: 01923 233 333

Monday & Sunday: 7:30pm-9pm
Tuesday-Thursday: 9am-9pm
Saturday: 9am-4pm
Wednesday: 11am-9pm
Friday & Sunday: 9am-11am

Visitors welcome to come and talk through their problems. Appointment not necessary but advisable to phone first to make sure someone will be available.

Counselling

Sangam Association of Asian Women

210 Burnt Oak Broadway

HA8 0AP

Phone: 020 8952 7062

Monday-Friday: 9:30am-5pm
Saturday: 9am-1pm

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.

Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training

Solace

Phone: 0808 802 5565

Monday-Friday: 10am-4pm
Tuesday: 6pm-8pm

Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.

Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support

Spectra

Phone: 0203 322 6920

Health and wellbeing, led by lived experience. Supporting people and communities across London through lived experience, care and connection. Programmes provide: HIV testing, prevention and sexual health outreach; Casework and advocacy for sex workers; Casework and health advocacy for trans and gender diverse people; Groupwork and social supports for trans and gender-diverse people; Young people’s groups and support; Peer support for people living with HIV; Counselling for LGBTQ+ adults and young people. Numerous locations across London. See the website for services.

Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health

Spires

Elmfield House, 5 Stockwell Mews

SW9 9GX

Phone: 020 8696 0943

Monday, Tuesday, Friday: 9am-10:30am (Rough Sleeper’s Drop-In at St Leonard’s Church, 8 Tooting Bec Gardens, SW16 1RB)
Tuesday: 9am-11:30am (Rough Sleeper’s Drop-In at St Luke’s Church, 13 Norwood High St, SE27 ODT)
Tuesday: 1pm-3pm (Drop-In for newly granted refugees facing homelessness at West Croydon Baptist Church, Whitehorse Road, CR0 2JH)
Wednesday: 9am-4pm (Closed)
Thursday: 9am-11:30am (Rough Sleeper’s Drop-In at St Leonard’s Church, 8 Tooting Bec Gardens, SW16 1RB)
Thursday: 9am-12pm (Drop-in for vulnerable women, at Elmfield House, 5 Stockwell Mews, London, SW9 9GX)
Friday: 9am-11:30am (Rough Sleeper’s Drop-In at St Luke’s Church, 13 Norwood High St, SE27 ODT)

Spires’ rough sleepers drop-in service runs four days a week and is open to anyone who is homeless or at risk of homelessness. Warm food & drinks will be provided, while key workers will be on hand to offer advice and support and assess individual’s needs and housing requirements.

Advocacy, Counselling, Free food

St Christopher's Fellowship (for children)

1 Putney High Street

SW15 1SZ

Phone: 0208 780 7800

Refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice

St Luke's Service - Barking & Dagenham (CGL)

St Lukes, Dagenham Road

RM10 7UP

Phone: 020 8595 1375

Monday: 10am-12am (appointments 5–7pm)
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)

Drop in or phone, or refer yourself at stlukes@cgl.org.uk. Treatment options to support you include: One-to-one support sessions with a recovery worker; Group work; Peer support; Personalised treatment plan; Advice on keeping safe; Medication assisted treatment, including Buvidal; Testing for blood-borne viruses such as hepatitis C and B, and HIV; Emotional support and counselling; Onward referrals to a range of specialist services Criminal justice support services; Access to different detox and rehab options; Education, training and employment advice. Opening times: Monday: 09:30 – 12:30, 13:00 - 17:00 Tuesday: 09:30 – 12:30, 13:00 - 19:30 Wednesday: 13:00 – 17:00 Thursday: 09:30 – 12:30, 13:00 - 19:30 Friday, women only: 09:30 – 12:30 Friday, open to all: 13:00 – 17:00

Counselling, Drugs workers, Medical/health, Signposting to other services, Sexual health, Outreach worker links, Education/training, Alcohol workers

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 8am-8pm (closed 12.30–1.30)
Saturday & Sunday: 8am-5pm

Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

The Caravan Drop-In

St James's Church, 197 Piccadilly

W1J 9LL

Phone: 0207 183 1802

Saturday-Sunday: 10am-7pm
Monday-Friday: 11am-7pm

A friendly ear, and some access to counselling. The Caravan Drop-In and Counselling Service is a drop-in listening service in a little green caravan in the garden of St. James’s Church in Piccadilly. Phone drop-in & counselling service on 0207 183 1802.

Counselling

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Westminster

SW1P 2BG

Phone: 0207 222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. See website for opening times.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

The Harbour

Community Link Team, 245 Coldharbour Lane, Brixton

SW9 8RR

Phone: 0207 095 1980

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm
Tuesday: 9:30am-1pm

One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.

Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Creative classes

The Listening Place

Phone: 020 3906 7676

By Appointment
Monday-Sunday: 9am-9pm

Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service. Find a self-referral form on the website, to arrange a meeting at one of four London locations.

Mental health, Counselling

The Nehemiah Project

47 Tooting Bec Gardens, Streatham

SW16 1RF

Phone: 02039113658

Monday-Friday: 9am-5pm

Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 02039113658, or email referrals@tnp.org.uk

Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders

Turning Point Westminster and Kensington and Chelsea

Phone: 0330 303 8080

Monday-Friday: 10am-5:30pm
Saturday & Sunday: 11am-4:30pm

A dedicated service helping individuals overcome challenges with drugs and alcohol. Self-referral on the website. There are locations in Wardour Street, Harrow Road, East Row. Wardour Street: 32a Wardour Street, W1D 6QR Harrow Road: 209a Harrow Road, W2 5EH East Row: Acorn Hall, 1 East Row, W10 5AR All sites open Mon-Fri 10am - 5pm

Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links