Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
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- Ex-offenders
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- Homeless Persons Unit
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- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
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- needle exchange
- outreach worker links
- outreach workers
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you are viewing "all services"
Samaritans (Central London)
46 Marshall Street
W1F 9BF
Phone: 020 7734 2800
Visitors welcome 365 days a year. You don?t need an appointment to speak in confidence to a trained volunteers and the service is free. Please note that due to the popularity of the drop-in service, you may experience a short wait.
Counselling
Samaritans (Croydon & Sutton)
2b Kidderminster Road, West Croydon, Surrey
CR9 2BQ
Phone: 020 8681 6666
Tuesday: 9:30am-2pm
Thursday: 11:30am-2pm
Sunday: 9:30am-12pm
Wednesday: 11:30am-2pm
You can talk to a Samaritan volunteer in a private, safe and non-threatening environment. To guarantee that one will be available, it is best to telephone and arrange an appointment.
Counselling
Samaritans (Ealing)
26 Junction Road
W5 4XL
Phone: 020 8560 2345
Wednesday & Friday: 10am-4pm
Wednesday & Friday: 7pm-8:30pm
Saturday: 10am-6:30pm
Sunday: 1pm-9pm
Visitors welcome. You don?t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. The service is free.
Counselling
Samaritans (Harrow)
44 Station Road, Harrow
HA1 2SQ
Phone: 020 84277777
Saturday: 10am-6pm
Welcomes visitors to the branch every day, where you will be able to talk to a Samaritan in complete confidence. If you know in advance that you will be popping by, please ring so that they can ensure there is a Samaritan available to see you.
Counselling
Samaritans (Havering & Romford)
107 North Street, Romford, RM1 1ER
RM1 1ER
Phone: 01708 740000
Sunday: 2pm-9pm
Located in Romford close to Matalan. Available round the clock, every day of the year. Please check opening times if you visit the branch. Whatever you tell us will be kept off the record.
Counselling
Samaritans (Hillingdon)
2 Press Road, Uxbridge
UB8 1AT
Phone: 01895 253355
Tuesday: 11am-1:30pm
Thursday: 4pm-9pm
Friday: 4:30pm-9pm
Saturday & Sunday: 9am-3:30pm
Talk face-to-face with a Samaritans volunteer. If you are making a special journey, you may wish to phone first to check that someone will be free to see you.
Counselling
Samaritans (Ilford & Redbridge)
8 Mildmay Road, Ilford, Essex
IG1 1DT
Phone: 020 8553 9900
Tuesday: 7am-10am
Tuesday: 5pm-9pm
Wednesday, Friday, Saturday: 8pm-9pm
Sunday: 8am-10:30am
Monday: 10:30am-7:30pm
Available to see callers face to face until 21:00. Please call in advance to ensure that they are available to see you. The branch is sometimes open at other times as well. Please call for details. Calls to the number will always be answered 24/7.
Counselling
Samaritans (inner SW London)
53-55 Felsham Road
SW15 1AZ
Phone: 020 8789 9121
Monday-Friday: 2:30pm-7pm
You are welcome to talk to a Samaritan volunteer face to face; however, to guarantee that one will be available, please phone and arrange an appointment on 020 8789 9121. Private, safe and non-threatening environment. They will give you the time and space to work through your problems or difficulties in complete confidence.
Counselling
Samaritans (Kingston-Upon-Thames)
2 Wheatfield Way, Kingston upon Thames
KT1 2QS
Phone: 116 123 (freephone)
A a short walk from Surbiton station. Speak in confidence to a trained volunteers about whatever is on your mind. The service is free.
Counselling
Samaritans (Lewisham)
1-5 Angus Street, New Cross
SE14 6LU
Phone: 020 8692 5228
Tuesday & Friday: 7pm-9pm
Wednesday, Thursday, Saturday, Sunday: 8am-9pm
Visitors welcome. You don't need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. It is best to telephone the branch for an appointment first. The service is free.
Counselling
Samaritans (North London)
Shaftesbury Hall, Herbert Road
N11 2QN
Phone: 020 8368 6789
Monday: 4pm-9pm
Tuesday: 7pm-9pm
Wednesday: 1pm-4pm
Wednesday: 6:30pm-9pm
Thursday: 1pm-9pm
Friday: 6pm-9pm
Saturday & Sunday: 5pm-9pm
To speak to a trained Samaritan in person in the branch, please call 020 8888 6540 and leave a message. A trained Samaritan will call you back to arrange an appointment.
Counselling
Samaritans (Watford)
Milly Apthorp House, 45 St John's Road, Watford, Herts
WD17 1QL
Phone: 01923 233 333
Tuesday-Thursday: 9am-9pm
Saturday: 9am-4pm
Wednesday: 11am-9pm
Friday & Sunday: 9am-11am
Visitors welcome to come and talk through their problems. Appointment not necessary but advisable to phone first to make sure someone will be available.
Counselling
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training
Solace
Phone: 0808 802 5565
Tuesday: 6pm-8pm
Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.
Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support
Spectra
Phone: 0203 322 6920
Health and wellbeing, led by lived experience. Supporting people and communities across London through lived experience, care and connection. Programmes provide: HIV testing, prevention and sexual health outreach; Casework and advocacy for sex workers; Casework and health advocacy for trans and gender diverse people; Groupwork and social supports for trans and gender-diverse people; Young people’s groups and support; Peer support for people living with HIV; Counselling for LGBTQ+ adults and young people. Numerous locations across London. See the website for services.
Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health
Spires
Elmfield House, 5 Stockwell Mews
SW9 9GX
Phone: 020 8696 0943
Tuesday: 9am-11:30am (Rough Sleeper’s Drop-In at St Luke’s Church, 13 Norwood High St, SE27 ODT)
Tuesday: 1pm-3pm (Drop-In for newly granted refugees facing homelessness at West Croydon Baptist Church, Whitehorse Road, CR0 2JH)
Wednesday: 9am-4pm (Closed)
Thursday: 9am-11:30am (Rough Sleeper’s Drop-In at St Leonard’s Church, 8 Tooting Bec Gardens, SW16 1RB)
Thursday: 9am-12pm (Drop-in for vulnerable women, at Elmfield House, 5 Stockwell Mews, London, SW9 9GX)
Friday: 9am-11:30am (Rough Sleeper’s Drop-In at St Luke’s Church, 13 Norwood High St, SE27 ODT)
Spires’ rough sleepers drop-in service runs four days a week and is open to anyone who is homeless or at risk of homelessness. Warm food & drinks will be provided, while key workers will be on hand to offer advice and support and assess individual’s needs and housing requirements.
Advocacy, Counselling, Free food
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
Refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
Phone: 020 8595 1375
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)
Drop in or phone, or refer yourself at stlukes@cgl.org.uk. Treatment options to support you include: One-to-one support sessions with a recovery worker; Group work; Peer support; Personalised treatment plan; Advice on keeping safe; Medication assisted treatment, including Buvidal; Testing for blood-borne viruses such as hepatitis C and B, and HIV; Emotional support and counselling; Onward referrals to a range of specialist services Criminal justice support services; Access to different detox and rehab options; Education, training and employment advice. Opening times: Monday: 09:30 – 12:30, 13:00 - 17:00 Tuesday: 09:30 – 12:30, 13:00 - 19:30 Wednesday: 13:00 – 17:00 Thursday: 09:30 – 12:30, 13:00 - 19:30 Friday, women only: 09:30 – 12:30 Friday, open to all: 13:00 – 17:00
Counselling, Drugs workers, Medical/health, Signposting to other services, Sexual health, Outreach worker links, Education/training, Alcohol workers
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
The Caravan Drop-In
St James's Church, 197 Piccadilly
W1J 9LL
Phone: 0207 183 1802
Monday-Friday: 11am-7pm
A friendly ear, and some access to counselling. The Caravan Drop-In and Counselling Service is a drop-in listening service in a little green caravan in the garden of St. James’s Church in Piccadilly. Phone drop-in & counselling service on 0207 183 1802.
Counselling
The Doctor Hickey Surgery
Cardinal Hume Centre, 3 Arneway Street, Westminster
SW1P 2BG
Phone: 0207 222 8593
Monday, Tuesday, Thursday, Friday: 2pm-4pm
Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. See website for opening times.
Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health
The Harbour
Community Link Team, 245 Coldharbour Lane, Brixton
SW9 8RR
Phone: 0207 095 1980
Tuesday: 9:30am-1pm
One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.
Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Creative classes
The Listening Place
Phone: 020 3906 7676
Monday-Sunday: 9am-9pm
Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service. Find a self-referral form on the website, to arrange a meeting at one of four London locations.
Mental health, Counselling
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
Phone: 02039113658
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 02039113658, or email referrals@tnp.org.uk
Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders
Turning Point Westminster and Kensington and Chelsea
Phone: 0330 303 8080
Saturday & Sunday: 11am-4:30pm
A dedicated service helping individuals overcome challenges with drugs and alcohol. Self-referral on the website. There are locations in Wardour Street, Harrow Road, East Row. Wardour Street: 32a Wardour Street, W1D 6QR Harrow Road: 209a Harrow Road, W2 5EH East Row: Acorn Hall, 1 East Row, W10 5AR All sites open Mon-Fri 10am - 5pm
Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links