Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services"
The Listening Place
3 Meade Mews
SW1P 4EG
Phone: 020 3906 7676
Monday-Sunday: 9am-9pm
Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service.
Mental health, Counselling
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
Phone: 020 8773 7417
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk
Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders
The Pilion Trust
60 Lough Rd , 39-41 North Road
N7 8FE
Phone: 020 7700 2498
Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel)
Works with people who have been affected by drugs, alcohol and mental health.
Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Outreach worker links, Outreach workers
Turning Point South Westminster Drug and Alcohol Service
32a Wardour Street, Soho
W1D 6QR
Phone: 020 7437 3523
Saturday & Sunday: 11am-4:30pm
Help for people who are experiencing problems with drug use. Complimentary therapies.
Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
Phone: 020 7266 6200
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers
Women @ the Well
54-55 Birkenhead St, Kings Cross
WC1H 8BB
Phone: 020 7520 1710
We offer nutritious lunch options alongside other basic needs such as shower and laundry facilities, weather-appropriate clothes and toiletries. Women can also book private one-to-one appointments with our In-House Support Team for casework.
Advocacy, Bathroom/showers, Counselling, Free food, Laundry, Sexual health
Working Chance
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. Help with CV writing, interviews and disclosing convictions.
Advocacy, Counselling, Education/training, Tenancy support, Financial advice
Against Forced Marriages
Phone: 0800 141 2994
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.
Counselling, Legal advice
Alcoholics Anonymous
Phone: 0800 9177 650
Fellowship of people who help each other to recover from alcoholism. Call their national helpline free on 0800 9177 650 or email help@aamail.org, or enter your postcode to find your nearest support meeting.
Counselling
Anxiety UK
Phone: 03444 775 774 (infoline)
Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905.
Mental health, Counselling, Drugs workers
Battle Against Tranquillisers
Phone: 0117 9663629
Monday, Wednesday, Friday: 5:30pm-7:30pm (depending on staffing levels))
Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org.
Advocacy, Counselling, Drugs workers
British Pregnancy Advisory Service
Phone: 08457 304030
Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate.
Counselling, Medical/health
Campaign Against Living Miserably (CALM)
UK-wide
Phone: 0800 58 58 58
The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Helpline and webchat open 365 days a year, 5pm to Midnight.
Mental health, Counselling
Childline
Phone: 0800 11 11
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.
Mental health, Advocacy, Counselling
Cocaine Anonymous (UK)
Phone: 0800 612 0225
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Counselling
Combat Stress
National
Phone: 0800 138 1619
Confidential advice and support to veterans and their families. 07537 173 683 (textline)
Mental health, Counselling, Signposting to other services
Cruse Bereavement Care - National Helpline
Phone: 0808 808 1677
Tuesday-Thursday: 9:30am-8pm
The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. Group, one to one and peer support; friendship support, practical support, listening, drop-in, phone helpline and more. MON, FRI: 9.30-5 TUE,WED,THU: 9.30-8 SAT, SUN: 10-2 ONLINE MESSAGE CHAT ALSO AVAILABLE: MON-FRI: 9AM-9PM
Counselling
Dr Kershaw’s Hospice
Turf Lane, Royton, Oldham, Greater Manchester
OL2 6EU
Phone: 0161 624 9984
The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."
Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Free food, Foot care, Internet access
Each
Nationwide
Phone: 0808 1000 143
Helpline and support for young people affected by homophobic bullying. If you have been a target of this bullying you can call our helpline, or email: info@each.education
Counselling, Legal advice, Education/training, Signposting to other services
Equality Network
National
Phone: 0131 467 6039
A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-to-1 support and produce guidance.
Counselling, Signposting to other services
Forward Trust
Phone: 020 3981 5525
Empowers people to break the cycle of crime and addiction, tailored to individuals' needs. Harm reduction, care and assessment, motivation, inspiration and support to transform your life.
Alcohol workers, Counselling, Drugs workers
Foyer Federation
Phone: 020 7430 2212
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation/housing, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders
Galop
Phone: 0800 999 5428
Wednesday-Friday: 9:15am-4:30pm
Monday-Friday: 1pm-2pm (helpline closed for lunch)
The LGBT+ anti-violence charity. Offers support for LGBTQ+ people experiencing hate crime, sexual violence or transphobia. Online Galop chatbot available on website 24/7.
Legal advice, Counselling, Medical/health, Advocacy, Tenancy support, Signposting to other services