Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

Jan-Feb 2021 : CHANGE READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Housing help"
Commonside Community Development Trust

New Horizon Centre, South Lodge Avenue, Pollards Hill

CR4 1LT

Phone: 020 8764 9582 x 207

Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Monday, Tuesday, Friday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Thursday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Thursday: 11am-1pm Drop-in café area for appointments for advice re eg mental health services, GPs, dentist, DWP/JCP etc
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Saturday: 8:30am-6:30pm Also free Afro-Caribbean meal at late lunchtime.
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Sunday: 8:30am-6:30pm
Sunday: 11:30am-1:30pm Additionally free veggie lunch and chat with local SDA

Commonside Trust runs the New Horizon Centre in Pollards Hill, London Borough of Merton; includes a lunch club for older people and support services for families, socially prescribed patients, volunteering, employability support.

Accommodation/housing advice, Benefits advice, Drugs workers, Food (free), Mental health, Clothing store, Debt advice, Tenancy support, Laundry

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Health E1

9-11 Brick Lane, Aldgate East

E1 6PU

Phone: 020 7247 0090

Monday-Friday: 9am-5pm (clinics start at 9am and 2pm)
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)

Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.

Mental health, Benefits advice, Drugs workers, Medical/health, Needle exchange, Sexual health

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.

Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 9am-5pm (closed 12.30–1.30)
Wednesday: 4pm-7pm (drop-in alternative weeks - phone to check)

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1pm
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation.

Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Food (free), Outreach workers

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday-Friday: 9am-5pm
Monday, Wednesday, Friday: 6pm-10pm

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds. Working remotely during Covid-19 so please check website.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Glasgow City Mission (Overnight Welcome Centre)

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-3:30pm Breakfast and lunch

One-to-one advocacy help and advice for everyone. Call to arrange one-to-one support. During the Covid restrictions our services have been reduced. We are open for food between 10-4pm. Breakfast and lunch.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Simon Community Scotland (Rough Sleepers and Vulnerable People Service)

472 Ballater Street, Glasgow

G5 0QW

Phone: 0141 418 6984

Monday-Friday: 8am-11pm (street outreach)
Saturday-Sunday: 11am-11pm (street outreach)
Monday-Sunday: 9am-5pm complex needs team
Monday-Sunday: 9am-5pm Access Hub
Wednesday: 10am-5pm Access Hub

472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Street Team: Mon-Fri 8am-11pm, Sat/Sun 11am-11pm Complex Needs Team: Mon-Sun 9am-5pm Access Hub: Mon-Sun 9am-5pm Wed: 10am-5pm A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

Spittal Street Clinic (Edinburgh Access Practice)

22-24 Spittal St, Edinburgh

EH3 9DU

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45)
Monday: 9am-11:30am (dentist drop-in)
Friday: 9am-11am (dentist drop-in)
Monday: 2pm-3:30pm (dentist drop-in)
Wednesday: 1:45pm-5pm (opens late every 4th Wed)

Wide range of services including drop-in NE, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.

Mental health, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links, Alcohol workers, Counselling, Drugs workers, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7:15am-10pm (drop-in)
Saturday & Sunday: 8:15am-4pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy

The Wallich

The Wallich Centre, Cathedral Road, Cardiff

CF11 9JF

Phone: 02920 668464

Works with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Needle exchange, Outreach worker links

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead

NE11 0LF

Phone: 0191 273 8891

Monday-Friday: 9am-3pm (phone to be referred to appropriate services)

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Food (free), Food, Laundry, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Ex-offenders

The Whitechapel Centre

Langsdale Street, Liverpool

L3 8DU

Phone: 0151 207 7617

Monday-Sunday: 8am-8pm (homeless resolution hub, enablement activities)

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Music/drama, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

1625 Independent People

Kingsley Hall, 59 Old Market Street, Bristol

BS2 0ER

Phone: 0117 317 8800

Monday, Tuesday, Thursday, Friday: 9am-5pm

Work with 16-25-year-olds in Bristol who are homeless or at risk of homelessness by providing housing, mediation, advice, training opportunities and developing skills for successful independent living.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Music/drama, Outreach workers, Tenancy support

St Petrock's

10 Cathedral Yard, Exeter

EX1 1HJ

Phone: 01392 422396

Monday-Friday: 9am-1pm (drop-in)
Wednesday & Friday: 10am-12pm (mental health practitioner)
Tuesday & Thursday: 2pm-4pm (probation, housing, jobs etc)
Monday: 2pm-4pm (women's group)
Monday & Thursday: 9am-12pm podiatrist Monday, nurse Thursday)
Tuesday: 11am-1pm (alternative healing)

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Medical/health, Music/drama, Outreach worker links, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders

Ashdown Medway Accommodation Trust (AMAT)

10 Chelmar Road, Chatham, Kent

ME4 4PB

Phone: 0800 698 1000

Monday-Sunday: 8:30am-12:30pm (office hours)
Monday-Sunday: 9am-9am (on call)

AMAT is a direct access hostel based in Medway, which provides supported accommodation to 400+ service users in a variety of accommodation, mostly shared houses with 3 to 4 units, though there are some flats. There is a no-visitors house for the more vulnerable service users and a dry house for those who are rehabilitating. There is also a female-only house. There is also an opportunity for some service users to become more permanently accommodated on an AST if they meet the criteria.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Drugs workers, Education/training, Food, Tenancy support

Rylease

102?116 Windmill Road, Croydon

CR0 2XQ

Phone: 0207 9938498

Monday-Friday: 10am-5pm

Supports and offers supported housing to BAME women who have been through the criminal justice system, or are homeless or fleeing domestic violence. Helps with education and employment, health and benefits.

Accommodation/housing advice, Counselling, Drugs workers, Education/training, Food (free), Outreach worker links, Legal advice

Streetlife

48 Buchanan St, Blackpool

FY1 3LQ

Phone: 01253 294477; 01253 291038 night

Monday, Wednesday, Thursday: 1pm-3:30pm (drop-in)
Tuesday: 1pm-3pm (counselling)
Wednesday & Thursday: 3:30pm-6pm (life skills)
Friday: 9am-4pm (counselling)
Saturday: 2pm-5pm (cook & eat)
Monday-Sunday: 7pm-9am (night shelter, St John's Walk)

Day centre and night shelter which is open all year. Shelter and support for young people 16?25.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Medical/health, Needle exchange, Outreach worker links, Sexual health, Tenancy support

Jimmy's Cambridge

1 East Road, Cambridge

CB1 1BD

Phone: 01223 576085

Monday-Friday: 10am-11am
Tuesday: 11am-4pm (work advice 11–12; football 12–2; arts & crafts 2–4)
Thursday: 10am-2pm (golf)

Jimmy's is where confidence/self-esteem are regained; relationships forged; new interests and activities fill lives; plans for a new future can be made. Where change is a possibility, but a reality.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Drugs workers, Education/training, Food (free), Food, Internet access, Laundry, Tenancy support, Legal advice, Ex-forces, Ex-offenders, Leisure facilities

Prebend Day Centre

12-14 Prebend Street, Bedford

MK40 1QW

Phone: 01234 365955

Monday-Sunday: 8:30am-12:30pm

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders