Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Jan-Feb 2021 : CHANGE READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

CGL - New Direction

410 Lewisham High Street, Lewisham

SE13 6LJ

Phone: 020 8314 5566

Monday, Wednesday, Thursday, Friday: 9am-5pm (open access)
Tuesday: 9am-1pm Self-referral/open access

Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk.

Alcohol workers, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach workers

Clean Break

2 Patshull Road

NW5 2LB

Phone: 020 7482 8600

Monday: 11am-1pm (health and wellbeing)

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.

Mental health, Alcohol workers, Drugs workers, Education/training, Music/drama, Counselling, Medical/health

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Hackney Recovery Service

110 Mare Street

E8 3SG

Phone: 0300 303 2611

Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street)

Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.

Education/training, Careers advice, Accommodation/housing advice, Benefits advice, Counselling, Drugs workers, Needle exchange

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Hestia

Maya House, 134-138 Borough High Street

SE1 1LB

Phone: 020 7378 3100

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.

Mental health, Advocacy, Drugs workers, Alcohol workers

Praed Street Project

c/o Jefferiss Wing, St Mary's Hospital, Praed Street

W2 1NY

Phone: 020 3312 6629

Monday, Tuesday, Thursday: 9am-6:30pm
Friday: 9am-4:30pm
Wednesday: 12pm-4pm

Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.

Drugs workers, Medical/health, Legal advice

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.

Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange

Glasgow City Mission (Overnight Welcome Centre)

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-3:30pm Breakfast and lunch

One-to-one advocacy help and advice for everyone. Call to arrange one-to-one support. During the Covid restrictions our services have been reduced. We are open for food between 10-4pm. Breakfast and lunch.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Number 20 (Four Square)

Call for address. Edinburgh

Phone: 0131 221 2293

Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council

Mental health, Counselling, Drugs workers, Outreach workers, Education/training

Recovery Empowers North East Women (RENEW)

Calton Heritage & Learning Centre, 423 Londen Road, Glasgow

G40 1AG

Phone: 0141 550 9573

Friday: 12pm-2pm

Women-only recovery service. Recovery session, Zumba, massage, arts & crafts or beauty therapy, soup/sandwiches, hot drinks.

Food, Art classes, Alcohol workers, Drugs workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7:15am-10pm (drop-in)
Saturday & Sunday: 8:15am-4pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy

Turning Point Scotland (Homelessness Service)

112 Commerce Street, Tradeston, Glasgow

G5 9NT

Phone: 0800 652 3757 (9am-5pm)

Monday-Sunday: 9am-9am (needle exchange & temp accommodation)

24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh

EH6 7EZ

Phone: 0800 652 3757 (9am-5pm)

Monday, Wednesday, Thursday: 10am-4pm (drop-in)
Tuesday: 9am-11am (drop-in)
Friday: 1pm-3pm (drop-in)
Monday: 9am-4:45pm (needle exchange)
Tuesday & Thursday: 9am-7:45pm (needle exchange)
Wednesday: 11am-4:45pm (needle exchange)
Friday: 9am-4:15pm (needle exchange)
Tuesday: 4pm-7pm (drop-in)

Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Phone or drop in for more services information, including Cooking, Art Classes, Gardening, etc. Other venues across Edinburgh available: call freephone number for information.

Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead

NE11 0LF

Phone: 0191 273 8891

Monday-Friday: 9am-3pm (phone to be referred to appropriate services)

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Food (free), Food, Laundry, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Ex-offenders

Crisis Centre Ministries

32 Stapleton Road, Bristol

BS5 0QY

Phone: 0117 3301230

Monday, Wednesday, Thursday, Friday: 10am-3pm (Wild Goose Cafe)
Sunday-Friday: 8pm-9:45pm (Wild Goose Cafe)
Tuesday: 10am-1pm (Wild Goose Cafe)
Tuesday & Wednesday: 1:30pm-4pm (LITE course)
Tuesday: 1pm-4pm (wet clinic)
Wednesday & Sunday: 10pm-8am (SoH night shelter)

Bringing God's grace and healing love to people with life-disrupting problems. Life skills and Initial Training for Employment course. Spring of Hope, Bristol's only women-only night shelter; 12 spaces, self-referral. Contact them for details of their Monday and Friday food bank.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Food (free), Medical/health, Tenancy support, Legal advice

St Petrock's

10 Cathedral Yard, Exeter

EX1 1HJ

Phone: 01392 422396

Monday-Friday: 9am-1pm (drop-in)
Wednesday & Friday: 10am-12pm (mental health practitioner)
Tuesday & Thursday: 2pm-4pm (probation, housing, jobs etc)
Monday: 2pm-4pm (women's group)
Monday & Thursday: 9am-12pm podiatrist Monday, nurse Thursday)
Tuesday: 11am-1pm (alternative healing)

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Medical/health, Music/drama, Outreach worker links, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders

Catalyst Night Shelter (Havering)

Sennen Cottage, Ockendon Road, Upminster, Essex

RM14 2DN

Phone: 07894 448729, 07527 192161

01 January to 31 December
Monday-Sunday: 7:30pm-7:30am
Wednesday: 10:30am-12:30pm (drop-in)
Website: http://

Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Self- and agency-referrals, inc prison & probation services. Connection to LB Havering.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Debt advice, Drugs workers, Education/training, Food (free), Luggage storage, Outreach worker links, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

Rylease

102?116 Windmill Road, Croydon

CR0 2XQ

Phone: 0207 9938498

Monday-Friday: 10am-5pm

Supports and offers supported housing to BAME women who have been through the criminal justice system, or are homeless or fleeing domestic violence. Helps with education and employment, health and benefits.

Accommodation/housing advice, Counselling, Drugs workers, Education/training, Food (free), Outreach worker links, Legal advice

Access Community Trust

28 Gordon Road, Lowestoft, Suffolk

NR32 1NL

Phone: 01502 527200

Monday & Thursday: 9am-8pm
Saturday & Sunday: 9am-3pm
Tuesday: 9am-4pm (10am–2pm – Samaritans drop-in)
Wednesday: 9am-4pm (2pm–4pm – dual diagnosis team drop-in)
Friday: 9am-4pm

Provides support with housing, health, wellbeing and education and employment. Wide range of services.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Leisure facilities

Prebend Day Centre

12-14 Prebend Street, Bedford

MK40 1QW

Phone: 01234 365955

Monday-Sunday: 8:30am-12:30pm

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders