Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
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One Roof
Old Diorama Arts Centre (ODAC), Regent's Place, 201 Drummond Street
NW1 3FE
Phone: 0207 383 0727
Fridays at ODAC are One Roof Programme days, offering a morning and afternoon creative workshop every week, with a diverse and ever-evolving series of sessions. One Roof producers will be on hand for 1:1 mentoring and advice sessions, and an open-door approach to visitors who just want to pop in for a chat and a cuppa. You can sign up to the whole term or specific classes. Sign up for a term or a class on the website listed above.
Creative classes, Education/training
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Creative classes, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Needle exchange
Redbridge Assessment Centre
16 York Road, Ilford
IG1 3AD
Phone: 020 8911 7470
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.
Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Internet access, Luggage storage, Medical/health, Leisure facilities
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
Phone: 0300 111 1111
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training
Single Homeless Project
Phone: 0204 509 8300
A range of services mostly open to people who have been referred from their local council. To discuss referral, call 020 7520 8660. Support for people at risk of homelessness and there are also services for people in recovery from substance use.
Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
Southwark Day Centre for Asylum Seekers
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, SE15 6SX)
Thursday: 1pm-5pm (St Mary Newington, Kennington Pk Rd, SE11 4JH)
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. Find centres here: sdcas.org.uk/visit-our-centres
Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities
Spectra
Phone: 0203 322 6920
Health and wellbeing, led by lived experience. Supporting people and communities across London through lived experience, care and connection. Programmes provide: HIV testing, prevention and sexual health outreach; Casework and advocacy for sex workers; Casework and health advocacy for trans and gender diverse people; Groupwork and social supports for trans and gender-diverse people; Young people’s groups and support; Peer support for people living with HIV; Counselling for LGBTQ+ adults and young people. Numerous locations across London. See the website for services.
Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
Refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Giles' Trust
Georgian House, 64-68 Camberwell Church Street
SE5 8JB
Phone: 0207 708 8000
St Giles delivers evidence-led, trauma-informed services that address poverty, violence & exploitation and involvement in the justice system.
Accommodation/housing, Advocacy, Careers advice, Education/training, Internet access, Outreach worker links, Ex-offenders
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
Phone: 020 8595 1375
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)
Drop in or phone, or refer yourself at stlukes@cgl.org.uk. Treatment options to support you include: One-to-one support sessions with a recovery worker; Group work; Peer support; Personalised treatment plan; Advice on keeping safe; Medication assisted treatment, including Buvidal; Testing for blood-borne viruses such as hepatitis C and B, and HIV; Emotional support and counselling; Onward referrals to a range of specialist services Criminal justice support services; Access to different detox and rehab options; Education, training and employment advice. Opening times: Monday: 09:30 – 12:30, 13:00 - 17:00 Tuesday: 09:30 – 12:30, 13:00 - 19:30 Wednesday: 13:00 – 17:00 Thursday: 09:30 – 12:30, 13:00 - 19:30 Friday, women only: 09:30 – 12:30 Friday, open to all: 13:00 – 17:00
Counselling, Drugs workers, Medical/health, Signposting to other services, Sexual health, Outreach worker links, Education/training, Alcohol workers
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Sufra NW London
160 Pitfield Way
NW10 0PW
Phone: 020 3441 1335
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)
Sufra is a charity in north west London that prevents hunger, fights poverty and builds community. Coordinates a food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. Food bank address and opening times: Sufra NW London 160 Pitfield Way, NW10 0PW. TUESDAYS & THURSDAYS 11AM - 3PM. The community kitchen serves free, freshly-cooked, 2 or 3 course hot meals. It runs Mondays, Tuesdays & Wednesdays, 6PM TO 8PM at New Horizons Centre, 1 Robson Avenue, NW10 3SG.
Advocacy, Creative classes, Bedding, Clothing store, Education/training, Free food
Thames Reach
Phone: 020 3617 6070
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
Phone: 020 7766 5544
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free
The Harbour
Community Link Team, 245 Coldharbour Lane, Brixton
SW9 8RR
Phone: 0207 095 1980
Tuesday: 9:30am-1pm
One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.
Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Creative classes
The Margins Project
At the back of Union Chapel, Compton Avenue
N1 2UN
The Margins Project Supported Employment Programme (SEP) is open Monday to Friday and is an opportunity for people who have had experience of homelessness and crisis to get back into work. With paid positions in our catering service, we focus on improving well-being, building self-esteem and developing employability skills. Trainees gain a Level 2 Food Safety Award, and we tailor the programme to each individual’s specific needs. We seek to find the trainees further paid work and training at the end of their placement.
Careers advice, Education/training
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
Phone: 02039113658
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 02039113658, or email referrals@tnp.org.uk
Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders
The Welcome Project
2 St Mary's Road, Ilford
IG1 1QX
Phone: 020 8514 3283
Wednesday: 9am-1:30pm
Monday: 10am-3pm (appointments only)
Friday: 9am-3pm
Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Open Monday – Friday 10am – 2pm
Education/training, Medical/health, Leisure facilities
The Youth Hub
Postal address only: Office 7, 35-37 Ludgate Hill
Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Visit the website for more information
Careers advice, Education/training
Turn a Corner Library
Phone: 020 8983 5030
Wednesday: 5pm-8pm (Lincoln's Inn Fields, near Holborn)
Saturday: 9am-12:30pm (St Giles in the Fields, near Tottenham Court Road)
Turn a Corner is a mobile community library for people affected by homelessness in London. The free library lending service requires no fixed address and no membership is required to borrow a book. Turn a Corner can provide guidance on connecting with other local services that offer support to people affected by homelessness, while there are also takeaway resources on offer and donated items for people experiencing homelessness such as sleeping bags, clothing and hygiene products.
Education/training, Creative classes
Upper Room (St Saviour's)
St Saviour Wendell Park church, Cobbold Road
W12 9LN
Phone: 020 8740 5688
Monday-Friday: 5:30pm-6:45pm (free food)
Friday: 10am-5pm (counselling for English and Polish speakers by appointment)
Provides a broad range of services for homeless people, vulnerable and excluded of west London. Services include UR4Meals, UR4Jobs and UR4Driving. UR4Meals offers free meals every weekday afternoon from 4 – 6 pm. There is also a limited supply of toiletries, clothing and bedding UR4Jobs is a FREE multilingual service designed to help people experiencing homelessness, and those with other barriers to employment, to find work. Provides structured casework to guests. Drop-in service runs every Friday 10am – 12pm. UR4Driving helps people with convictions avoid re-offending by offering them a unique opportunity to gain a full car driving licence. See if you're eligible to apply on the website.
Careers advice, Clothing store, Education/training, Free food, Internet access, Outreach worker links
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
Phone: 020 3228 1777
Wednesday: 1pm-7pm
A consortium between SLaM NHS Foundation Trust, CDARS and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
Working Chance
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. Help with CV writing, interviews and disclosing convictions.
Advocacy, Counselling, Education/training, Tenancy support, Financial advice