Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services"
Be Enriched

URC Rookstone Road

SW17 9NQ

Phone: 07397288160

Monday: 12:30pm-2:30pm Crossways Church, 18 Hampton St, SE1 6SN
Tuesday: 7pm-9pm London Cooking Project, 1 Ethelburga St, SW11 4AG
Friday: 12:30pm-2:30pm URC, Rookstone Rd, SW17 9NQ

Connecting people through community activities and cultivating respect over a bite. Free or pay-as-you-can community meals three days a week in S London. Volunteering or training opportunities through cooking lessons.

Free food

Bench Outreach

14 New King Street, Deptford

SE8 3HS

Phone: 020 8694 7740

Thursday: 1pm-4pm (SHE)

SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.

Accommodation/housing, Creative classes, Free food, Leisure facilities, Outreach worker links, Tenancy support

C4WS Homeless Project Night Shelter

Various churches in Camden

Phone: 020 7278 6267

06 November to 02 April
Monday-Sunday: 7:30pm-8:45am

Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.

Accommodation/housing, Creative classes, Careers advice, Education/training, Free food, Outreach worker links, Leisure facilities

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park

N4 3AG

Phone: 020 7281 5200

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.

Advocacy, Bathroom/showers, Bedding, Clothing store, Free food, Internet access, Laundry, Outreach worker links

Crisis Skylight (Brent)

1-2 Bank Buildings, High Street, Harlesden

NW10 4LT

Phone: 0208 965 2561

Monday-Friday: 10am-1pm (drop-in)
Monday-Friday: 10am-4pm (phone line open)

The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation.

Bathroom/showers, Careers advice, Free food, Medical/health, Signposting to other services, Tenancy support

Ealing Churches Winter Night Shelter

Phone: 07930 378263

25 November to 20 March
Monday-Sunday: 7:30pm-8:30am

Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.

Accommodation/housing, Creative classes, Outreach worker links, Free food, Debt advice, Bedding, Laundry, Bathroom/showers

Glass Door Homeless Charity

155a Kings Road, Chelsea

SW3 5TX

Phone: 020 7351 4948

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church)
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)

Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.

Accommodation/housing, Bathroom/showers, Careers advice, Clothing store, Education/training, Free food, Internet access, Tenancy support, Advocacy, Creative classes

Greenwich Homeless Project

360 Middle Park Ave, Eltham

SE9 5QH

Phone: 0203 355 6880

Monday & Friday: 9am-1pm
Wednesday: 9am-3pm
Monday-Sunday: 7pm-8:30am (Winter Shelter runs October til March)

Day centre open year-round excluding public holidays. For those experiencing or at risk of homelessness. Service includes: hot breakfast, lunch, access to showers, laundry, casework, health support and wellbeing activities. From the end of October until end of March each year Greenwich Homeless Project (GHP) runs a night shelter, 7pm – 8.30am. See the website: greenwichhomelessproject.org.uk Referral by agreed partner agencies must be confirmed by GHP Caseworker. 18+, mixed, 13 places.

Advocacy, Bathroom/showers, Careers advice, Creative classes, Free food, Laundry, Medical/health

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square

SE18 4DW

Phone: 07429031389

Tuesday: 10:30am-1:30pm

Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.

Accommodation/housing, Advocacy, Creative classes, Free food, Legal advice, Step-free

Holy Trinity Brompton

Queen's Gate (St Augustine's)

SW7 5LP

Phone: 020 7590 8248

Wednesday: 9am-12pm

Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services.

Mental health, Creative classes, Careers advice, Free food, Internet access, Outreach worker links, Outreach workers, Clothing store

HOPE Worldwide UK – ODAAT

The Chambers, St.Mark’s Church, 337 Kennington Park Road

SE11 4PW

Phone: 02036594809

One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.

Creative classes, Careers advice, Counselling, Debt advice, Dentist, Ex-forces, Ex-offenders, Free food, Internet access, Laundry, Mental health

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing, Advocacy, Alcohol workers, Debt advice, Drugs workers, Free food, Laundry, Tenancy support, Creative classes, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.

Mental health, Art classes, Creative classes, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Needle exchange

Robes Project (Southwark & Lambeth)

SE1 3UJ

Phone: 020 7407 5623

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)

Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.

Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Free food

Spires

Elmfield House, 5 Stockwell Mews

SW9 9GX

Phone: 020 8696 0943

Monday, Tuesday, Friday: 9am-10:30am (Rough Sleeper’s Drop-In at St Leonard’s Church, 8 Tooting Bec Gardens, SW16 1RB)
Tuesday: 9am-11:30am (Rough Sleeper’s Drop-In at St Luke’s Church, 13 Norwood High St, SE27 ODT)
Tuesday: 1pm-3pm (Drop-In for newly granted refugees facing homelessness at West Croydon Baptist Church, Whitehorse Road, CR0 2JH)
Wednesday: 9am-4pm (Closed)
Thursday: 9am-11:30am (Rough Sleeper’s Drop-In at St Leonard’s Church, 8 Tooting Bec Gardens, SW16 1RB)
Thursday: 9am-12pm (Drop-in for vulnerable women, at Elmfield House, 5 Stockwell Mews, London, SW9 9GX)
Friday: 9am-11:30am (Rough Sleeper’s Drop-In at St Luke’s Church, 13 Norwood High St, SE27 ODT)

Spires’ rough sleepers drop-in service runs four days a week and is open to anyone who is homeless or at risk of homelessness. Warm food & drinks will be provided, while key workers will be on hand to offer advice and support and assess individual’s needs and housing requirements.

Advocacy, Counselling, Free food

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex

NW10 0PW

Phone: 0203 441 1335

Monday-Sunday: 10am-6pm (office open)
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)

Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.

Advocacy, Creative classes, Bedding, Clothing store, Education/training, Free food

The Manna Centre

12 Melior Street

SE1 3QP

Phone: 0207 357 9363

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers)
Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging)
Monday, Wednesday, Friday: 9am-12pm (Nurse)
Monday: 10am-10:45am (clothing store by ticket only)
Monday-Thursday: 10am-10:45am (computers)
Tuesday: 10am-11:30am (mental health)
Tuesday: 10am-1pm (chiropodist, every second week)
Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1))

Please note this service is only available on a Monday and for those looking for accommodation only.

Mental health, Bathroom/showers, Free food, Medical/health, Tenancy support, Step-free, Financial advice, Laundry, Internet access

Trinity Homeless Support Cafe (SW17)

Holy Trinity Church, Tooting Bec

SW17 7RH

Phone: Trinity Homeless Support Cafe

Monday: 2pm-4pm Hot Food

Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.

Free food, Accommodation/housing

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road

W12 9LN

Phone: 020 8740 5688

Monday & Tuesday: 12pm-5pm (job club)
Monday-Friday: 5:30pm-6:45pm (free food)
Friday: 10am-5pm (counselling for English and Polish speakers by appointment)

Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian.

Careers advice, Clothing store, Education/training, Free food, Internet access, Outreach worker links

Dr Kershaw’s Hospice

Turf Lane, Royton, Oldham, Greater Manchester

OL2 6EU

Phone: 0161 624 9984

Monday-Sunday: 9am-9am

The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."

Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Free food, Foot care, Internet access

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information.

Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Free food, Outreach workers

Central & West Integration Network (CWIN)

Garnethill Multicultural Centre, 21 Rose Street, Glasgow

G3 6RE

Phone: 0141 573 0978

Monday, Tuesday, Thursday, Friday: 10am-4pm
Monday: 1pm-4pm (Drop-in)
Monday, Thursday, Friday: 1:30pm-2:30pm (Food Hub)
Friday: 12pm-1:30pm (Community Meal)

Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in.

Advocacy, Education/training, Free food, Signposting to other services, Creative classes

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

Govan Community Project

31 Garmouth Street, Glasgow

G51 3PR

Phone: 0800 310 0054

Monday-Thursday: 10am-1pm

Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details.

Advocacy, Education/training, Free food, Legal advice, Signposting to other services

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Free food, Internet access, Luggage storage, Sexual health, Tenancy support, Leisure facilities