Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,

W1T 4TD

Phone: 07833 123155

Winter Shelter:
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing, Advocacy, Alcohol workers, Art classes, Barber, Creative classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Free food, Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities

Queer Homelessness Recovery Group

The LGBTIQ+ Centre, 52 Lant Street

SE1 1RB

Wednesday: 1:30pm-4pm

Get help and advice with practical and peer support following a period of homelessness. Support with bills, house search and settling into a new environment.

Accommodation/housing, Financial advice

Redbridge Assessment Centre

16 York Road, Ilford

IG1 3AD

Phone: 020 8911 7470

Sunday-Thursday: 7:30am-8:45am
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)

Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.

Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Internet access, Luggage storage, Medical/health, Leisure facilities

Restart Lives

St Columba’s Church, Pont Street

SW1X 0BD

RESTART Lives, a London-based charity, supports homeless individuals though tailored casework, group programmes and meal services, helping people secure housing, find employment and improve mental and physical wellbeing. Mon – Thu: individual casework organised by appointment. This sometimes involves attending jobcentres and health appointmets. Fri: 6:30 – 8:30pm: drop-in centre. Hot meal service, case work and digital inclusion support (e.g. charging phones, using WiFi and occasional resource handouts).

Advocacy, Accommodation/housing, Bedding, Financial advice, Free food, Internet access

Richmond Legal Advice Service

Holy Trinity Church, Sheen Pk, Richmond

TW9 1UP

Phone: 020 8891 2105

Tuesday: 8pm-9:30pm

Covers children, domestic violence, employment, housing, benefits etc.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Robes Project (Southwark & Lambeth)

SE1 3UJ

Phone: 020 7407 5623

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)

Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.

Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Free food

Royal Connections

The Hub Studios, 90 Monier Road (off Wick Lane), Bow

E3 2ND

Phone: 0300 111 1111

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month)

Christian charity dedicated to helping people who need help. Works with other local organisations.

Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice

Sangam Association of Asian Women

210 Burnt Oak Broadway

HA8 0AP

Phone: 020 8952 7062

Monday-Friday: 9:30am-5pm
Saturday: 9am-1pm

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.

Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training

Solace

Phone: 0808 802 5565

Monday-Friday: 10am-4pm
Tuesday: 6pm-8pm

Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.

Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support

Southwark Day Centre for Asylum Seekers

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing)
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX)
Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH)

Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. Find centres here: sdcas.org.uk/visit-our-centres

Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. A number of services and resources are listed on the website.

Accommodation/housing, Alcohol workers, Creative classes, Drugs workers, Outreach workers, Tenancy support, Signposting to other services

Spitalfields Crypt Trust (Acorn House)

116-118 Shoreditch High Street

E1 6JN

Phone: 020 7613 3055

Tuesday: 1pm-3pm (St Leonard’s Church)
Wednesday: 10am-12pm (St Leonard’s Church)
Thursday: 8am-10am (The Tab Centre)
Friday: 9am-11:30am (The Tab Centre)
Friday: 1pm-3pm (St Leonard’s Church. Film Club)
Thursday: 11am-2pm (women’s lunch club at St Leonard’s)

16-bed hostel offering a therapeutic programme for homeless men. Self-refer on the website. Acorn House specialises in addiction recovery. The therapeutic programme offers abstinence-based treatment, including group and one-to-one counselling, where residents are encouraged to work through traumas and challenging behaviours. Open to hard-to-reach clients with complex needs, often those with a history of street homelessness.

Drugs workers, Accommodation/housing

St Christopher's Fellowship (for children)

1 Putney High Street

SW15 1SZ

Phone: 0208 780 7800

Refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice

St Giles' Trust

Georgian House, 64-68 Camberwell Church Street

SE5 8JB

Phone: 0207 708 8000

Monday-Thursday: 9:30am-12:30pm

St Giles delivers evidence-led, trauma-informed services that address poverty, violence & exploitation and involvement in the justice system.

Accommodation/housing, Advocacy, Careers advice, Education/training, Internet access, Outreach worker links, Ex-offenders

St Michael's Church Legal Drop-in

Camden Road

NW1 9LQ

Phone: 0207 424 0724

Wednesday: 6:30pm-7:30pm

Run a Legal Drop-In on Thursday evenings, 6pm. Free legal advice on a variety of issues ranging from housing to personal injury. We offer advice on possible causes for action, and where you can get help.

Accommodation/housing, Debt advice, Legal advice

St Mungos Association North West Floating Support

26 Providence House, Kilburn Place

NW6 4QD

Phone: 020 7644 6880

Offers general and specialist support services for ex-rough sleepers who are maintaining a tenancy in Camden, Brent or Westminster. Mon-Fri 9am-5pm

Accommodation/housing, Tenancy support

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 8am-8pm (closed 12.30–1.30)
Saturday & Sunday: 8am-5pm

Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Stonewall Housing

88 Old Street, 10 White’s Row

EC1V 9HU

Phone: 0800 6 404 404

Monday-Friday: 10am-1pm (advice line 020 7359 5767)

Specialist LGBTQ+ housing advice and support. Free, confidential housing advice for LGBTQ+ people of all ages. For housing and homelessness advice fill a referral form online and a member of the Stonewall team will contact you. Find the form here: stonewallhousing.org/referralform Free housing-related advice on the helpline, open every weekday 10:00 – 13:00. Call 0800 6 404 404

Accommodation/housing, Advocacy, Legal advice

Streetlytes

St Stephens Church, 1 Coverdale Road, London

W12 8JJ

Monday: 6pm-9pm (drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ)

Free hot meal, friendship and donated items. Open-access to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing. Every Monday, doors open at 5pm (dinner served at 6pm).

Accommodation/housing, Clothing store, Drugs workers, Free food, Outreach worker links, Outreach workers

Streets2Homes

2a Wych Elm, Harlow, Essex

CM20 1QP

Phone: 01279 430 011

Monday-Friday: 8:45am-2pm (day centre - breakfast from 8.45)
Monday-Friday: 9am-5pm (appointments)

Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info. Opening times Monday-Friday 9am to 5pm.

Accommodation/housing, Advocacy, Clothing store, Medical/health, Outreach worker links, Bathroom/showers

Thames Reach

Phone: 020 3617 6070

Monday-Friday: 9am-4pm

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Email enquiries@thamesreach.org.uk for more info.

Mental health, Accommodation/housing, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in)
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)

Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Nehemiah Project

47 Tooting Bec Gardens, Streatham

SW16 1RF

Phone: 02039113658

Monday-Friday: 9am-5pm

Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 02039113658, or email referrals@tnp.org.uk

Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders

The Outside Project & Star Refuge

Phone: 020 7359 5767

Monday-Friday: 10am-1pm

The Outside Project runs the LGBTIQ+ Centre, an inclusive and supportive space operating seven days a week. See LGBTIQ+ centre timetable here: lgbtiqoutside.org/centre Referral form: www.stonewallhousing.org/services/referral-form

Accommodation/housing

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (closed 12noon – 1pm for lunch)

The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups. Resource Centre opening times: Monday – Friday, 9am – 12pm and 1pm – 3:30pm

Mental health, Accommodation/housing, Internet access, Medical/health, Bathroom/showers, Financial advice, Free food, Laundry