Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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The Salvation Army (Number 10 Drop-In Centre)

10 Princes Street

W1B 2LH

Phone: 020 7629 5424

Monday, Tuesday, Friday: 10:30am-12pm (advice & enquiries)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)

Please speak to a member of staff to arrange an appointment.

Accommodation/housing, Creative classes, Clothing store, Leisure facilities

The Shelter Project (Hounslow)

c/o Brentford Free Church, Boston Manor Road, Brentford

TW8 8DW

December to March
Monday-Sunday: 8pm-7:30am

Accepts homeless men with medium-high support needs. Must have a local connection to LB Hounslow. Will take in asylum seekers and those with irregular immigration status. Prospective guests are referred to TSPH by St Mungo’s acting on behalf of the London Borough of Hounslow. Prospective guests are interviewed by TSPH in line with our Admissions and Referral Policy.

Accommodation/housing, Free food

Together in Barnet Winter Shelter

c/o Homeless Action in Barnet

Phone: 020 8446 8400

Winter shelter:
08 October to 05 May
Monday-Sunday: 7pm-8:30am (last admission 10pm; lights out 11pm)

18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.

Accommodation/housing, Free food

Treasures Foundation

Phone: 07950585947

Open 24-7
Monday-Sunday: 7am-7am

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. Access a referral form on the website and email completed forms to: mandy@treasuresfoundation.org or jade@treasuresfoundation.org Phone line open weekdays 10am – 5pm

Mental health, Accommodation/housing

Trinity Homeless Projects (Olympic House)

Redford House, Redford Way, Uxbridge

TW3 1YW

Phone: 0208 797 9500

Monday-Saturday: 9am-5pm (Uxbridge office hours - 01895 256655)
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)

Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.

Accommodation/housing, Advocacy, Creative classes, Debt advice

Trinity Homeless Support Cafe (SW17)

Holy Trinity Church, 74 Trinity Road

SW17 7RH

Phone: 020 8 696 1564

Monday: 2pm-4pm Hot Food

Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.

Free food, Accommodation/housing

U-Turn Recovery Project

299 Brockley Road

SE4 2SA

Phone: 020 3632 6621

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.

Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing, Bathroom/showers

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing

WDP - Westminster Drug Project

470-474 Harrow Road

W9 3RU

Phone: 020 7266 6200

Monday-Friday: 1pm-5pm (open access)

Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.

Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 0300 011 1400

Monday-Sunday: 6am-11am (drop-in)
Monday-Sunday: 8am-10am (free breakfast)
Monday-Friday: 6am-10am (women's showers)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 8am-3pm (advice centre & computing)

Day centre with various services.

Accommodation/housing, Financial advice, Free food

WLM Night Shelter (Westminster)

c/o West London Day Centre, 134-136 Seymour Place

W1H 1NT

Phone: 0793 0258252

03 October to 30 May
Monday-Sunday: 7pm-7:30am

25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.

Accommodation/housing, Free food

Advicenow

Independent website providing up-to-date information on rights & legal issues.

Accommodation/housing, Advocacy, Legal advice, Tenancy support, Education/training

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Accommodation/housing, Debt advice, Creative classes, Legal advice

Foyer Federation

Phone: 020 7430 2212

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.

Accommodation/housing, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders

Nacro

Phone: 020 7840 1212

Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.

Accommodation/housing, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities

National Domestic Violence Helpline

Phone: 0808 2000 247

24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.

Accommodation/housing, Counselling

Rethink

Phone: 0300 5000 927

Monday-Friday-Friday: 9:30am-4pm (helpline)

Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.

Mental health, Accommodation/housing, Advocacy, Counselling, Education/training

Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

SSAFA Forcesline

Phone: 0800 260 6780

Monday-Thursday: 9am-5pm
Friday: 9am-4pm

SSAFA helps combat homelessness among ex-Service personnel. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.

Accommodation/housing, Counselling

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice

Veterans UK

Phone: 0808 1914 2 18

Monday-Friday: 8am-4:30pm

Free help and advice for veterans, and access to one-to-one welfare advice from the UK Government. Email: veterans-uk@mod.gov.uk

Accommodation/housing, Debt advice, Benefits/welfare advice

Women's Aid

Phone: 0808 2000 247

Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK.

Accommodation/housing, Advocacy, Counselling

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information.

Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Free food, Outreach workers