Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services"
The Salvation Army (Number 10 Drop-In Centre)
10 Princes Street
W1B 2LH
Phone: 020 7629 5424
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)
Please speak to a member of staff to arrange an appointment.
Accommodation/housing, Creative classes, Clothing store, Leisure facilities
The Shelter Project (Hounslow)
c/o Brentford Free Church, Boston Manor Road, Brentford
TW8 8DW
Monday-Sunday: 8pm-7:30am
Accepts homeless men with medium-high support needs. Must have a local connection to LB Hounslow. Will take in asylum seekers and those with irregular immigration status. Prospective guests are referred to TSPH by St Mungo’s acting on behalf of the London Borough of Hounslow. Prospective guests are interviewed by TSPH in line with our Admissions and Referral Policy.
Accommodation/housing, Free food
Together in Barnet Winter Shelter
c/o Homeless Action in Barnet
Phone: 020 8446 8400
08 October to 05 May
Monday-Sunday: 7pm-8:30am (last admission 10pm; lights out 11pm)
18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.
Accommodation/housing, Free food
Treasures Foundation
Phone: 07950585947
Monday-Sunday: 7am-7am
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. Access a referral form on the website and email completed forms to: mandy@treasuresfoundation.org or jade@treasuresfoundation.org Phone line open weekdays 10am – 5pm
Mental health, Accommodation/housing
Trinity Homeless Projects (Olympic House)
Redford House, Redford Way, Uxbridge
TW3 1YW
Phone: 0208 797 9500
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Accommodation/housing, Advocacy, Creative classes, Debt advice
Trinity Homeless Support Cafe (SW17)
Holy Trinity Church, 74 Trinity Road
SW17 7RH
Phone: 020 8 696 1564
Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.
Free food, Accommodation/housing
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
Phone: 020 3632 6621
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing, Bathroom/showers
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
Phone: 020 7266 6200
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
Phone: 0300 011 1400
Monday-Sunday: 8am-10am (free breakfast)
Monday-Friday: 6am-10am (women's showers)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 8am-3pm (advice centre & computing)
Day centre with various services.
Accommodation/housing, Financial advice, Free food
WLM Night Shelter (Westminster)
c/o West London Day Centre, 134-136 Seymour Place
W1H 1NT
Phone: 0793 0258252
Monday-Sunday: 7pm-7:30am
25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.
Accommodation/housing, Free food
Advicenow
Independent website providing up-to-date information on rights & legal issues.
Accommodation/housing, Advocacy, Legal advice, Tenancy support, Education/training
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing, Debt advice, Creative classes, Legal advice
Foyer Federation
Phone: 020 7430 2212
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation/housing, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders
Nacro
Phone: 020 7840 1212
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.
Accommodation/housing, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities
National Domestic Violence Helpline
Phone: 0808 2000 247
24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.
Accommodation/housing, Counselling
Rethink
Phone: 0300 5000 927
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Mental health, Accommodation/housing, Advocacy, Counselling, Education/training
Royal British Legion
Phone: 0808 802 8080
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health
SSAFA Forcesline
Phone: 0800 260 6780
Friday: 9am-4pm
SSAFA helps combat homelessness among ex-Service personnel. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.
Accommodation/housing, Counselling
The Mix
Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice
Veterans UK
Phone: 0808 1914 2 18
Free help and advice for veterans, and access to one-to-one welfare advice from the UK Government. Email: veterans-uk@mod.gov.uk
Accommodation/housing, Debt advice, Benefits/welfare advice
Women's Aid
Phone: 0808 2000 247
Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK.
Accommodation/housing, Advocacy, Counselling
YMCA
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers
Bethany Christian Trust
65 Bonnington Road, Edinburgh
EH6 5JQ
Phone: 0131 561 8930
Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information.
Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Free food, Outreach workers