Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services"
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
Phone: 020 8773 7417
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk
Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders
The Outside Project & Star Refuge
Phone: 020 7359 5767
The Outside Project runs the LGBTIQ+ Centre, an inclusive and supportive space operating seven days a week. See LGBTIQ+ centre timetable here: lgbtiqoutside.org/centre Referral form: www.stonewallhousing.org/services/referral-form
Accommodation/housing
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
Phone: 020 7592 1850
The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups.
Mental health, Accommodation/housing, Internet access, Medical/health, Bathroom/showers, Financial advice, Free food, Laundry
The Salvation Army (Number 10 Drop-In Centre)
10 Princes Street
W1B 2LH
Phone: 020 7629 5424 (option 4)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)
Please speak to a member of staff to arrange an appointment.
Accommodation/housing, Creative classes, Clothing store, Leisure facilities
The Shelter Project (Hounslow)
c/o Brentford Free Church, Boston Manor Road, Brentford
TW8 8DW
Phone: 07804 654 510
Monday-Sunday: 8pm-7:30am
Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.
Accommodation/housing, Free food
Together in Barnet Winter Shelter
c/o Homeless Action in Barnet, 36b Woodhouse Road
N12 0RG
Phone: 020 8446 8400
08 October to 05 May
Monday-Sunday: 7pm-8:30am (last admission 10pm; lights out 11pm)
18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.
Accommodation/housing, Free food
Treasures Foundation
Phone: 07950 585 947
Monday-Sunday: 7am-7am
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". Open 24-7 email: mandy@treasuresfoundation.org
Mental health, Accommodation/housing
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
Phone: 020 8797 9500
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Tenancy support
Trinity Homeless Projects (Uxbridge)
Redford House, Redford Way, Uxbridge
TW3 1YW
Phone: 020 8797 9500
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Accommodation/housing, Advocacy, Creative classes, Debt advice
Trinity Homeless Support Cafe (SW17)
Holy Trinity Church, Tooting Bec
SW17 7RH
Phone: Trinity Homeless Support Cafe
Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.
Free food, Accommodation/housing
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
Phone: 020 8694 6125
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing, Bathroom/showers
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
Phone: 020 7266 6200
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
Phone: 0300 011 1400
Monday-Sunday: 8am-10am (free breakfast)
Monday-Friday: 6am-10am (women's showers)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 8am-3pm (advice centre & computing)
Day centre with various services.
Accommodation/housing, Financial advice, Free food
WLM Night Shelter (Westminster)
c/o West London Day Centre, 134-136 Seymour Place
W1H 1NT
Phone: 0793 0258252
Monday-Sunday: 7pm-7:30am
25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.
Accommodation/housing, Free food
Advicenow
Independent website providing up-to-date information on rights & legal issues.
Accommodation/housing, Advocacy, Legal advice, Tenancy support, Education/training
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing, Debt advice, Creative classes, Legal advice
Foyer Federation
Phone: 020 7430 2212
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation/housing, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders
Nacro
Phone: 020 7840 1212
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.
Accommodation/housing, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities
National Domestic Violence Helpline
Phone: 0808 2000 247
24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.
Accommodation/housing, Counselling
Rethink
Phone: 0300 5000 927
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Mental health, Accommodation/housing, Advocacy, Counselling, Education/training
Royal British Legion
Phone: 0808 802 8080
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health
SSAFA Forcesline
Phone: 0800 260 6780
Friday: 9am-4pm
SSAFA helps combat homelessness among ex-Service personnel. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.
Accommodation/housing, Counselling
The Mix
Phone: 0808 808 4994
Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice