Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2025 : Making a difference READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Keymoves (Four Square)

Edinburgh

Phone: 07771 516762

Monday-Sunday: 12am-12am (staffed 24/7)

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Medical/health, Outreach worker links, Clothing store, Debt advice, Creative classes, Advocacy, Accommodation/housing

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Leisure facilities

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow

G1 4DB

Phone: 0141 221 2272

Monday-Friday: 9am-5pm

Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.

Accommodation/housing, Advocacy, Education/training, Outreach workers

Open Door Accommodation Project

7-12 Adelaide Street, Livingston, Edinburgh

EH54 5HG

Phone: 01506 430221

Monday-Sunday: 8am-8pm

Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.

Accommodation/housing

Penumbra

57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 221 9607

Monday-Friday: 9am-5pm

Offers a wide range of mental health support. Call or use contact form on website for help and signposting to services in various locations.

Mental health, Alcohol workers, Counselling, Drugs workers, Tenancy support, Accommodation/housing

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday-Thursday: 9:30am-4pm
Monday & Tuesday: 9:30am-4pm (Housing Advice drop-in)

Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: paih.knack.com/room-for-refugees#self-referral

Accommodation/housing, Food (free), Benefits/welfare advice, Careers advice, Legal advice, Outreach worker links, Tenancy support

Quarriers ('What If' Project for Women)

Phone: 0141 946 1116

Monday-Sunday: 12am-12am (24hour support)

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow

G41 1PS

Phone: 0141 420 3121

Monday-Sunday: 12am-12am (24 hours support)

For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.

Education/training, Drugs workers, Creative classes, Alcohol workers, Advocacy, Accommodation/housing, Mental health

Randolph Crescent Hostel

2 Randolph Crescent, Edinburgh

EH3 7TH

Phone: 0131 220 1607

Monday-Sunday: 9am-9am

Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.

Accommodation/housing, Drugs workers, Alcohol workers

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing, Education/training, Step-free, Tenancy support

Rock Trust Youth Housing

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Thursday: 9am-5pm
Friday: 9am-4pm
Wednesday: 9:30am-12:30pm Drop-in
Friday: 9:30am-11am Drop-in
Monday: 1pm-3pm Drop-in

Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.

Mental health, Accommodation/housing, Counselling, Food, Tenancy support, Education/training, Benefits/welfare advice

Safe in Scotland

24/7 accommodation for destitute asylum seekers. Please do not come directly to venue without referral. Referrals: hello@simonscotland.org

Accommodation/housing, Bathroom/showers

Saffron Housing

553 Shields Road, Glasgow

G41 2RW

Phone: 0141 422 1112

Monday-Friday: 9am-5pm

Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.

Accommodation/housing, Creative classes, Debt advice, Tenancy support

SAY Women Accommodation Project

3rd Floor, 30 Bell St, Glasgow

G1 1LG

Phone: 0141 552 5803

Monday-Friday: 9:30am-9:30pm

24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access.

Accommodation/housing, Counselling, Medical/health

Scottish Refugee Council

Phone: 0808 196 7274

Monday, Tuesday, Thursday: 9am-5pm
Wednesday: 2pm-5pm

Advice and support for refugees and asylum seekers. Can signpost you to charities all over Scotland.

Accommodation/housing, Advocacy, Benefits/welfare advice, Education/training, Outreach worker links, Tenancy support

Scottish Veterans Residences

53 Canongate, Edinburgh

EH8 8BS

Phone: 0300 131 6755

Monday-Friday: 7am-5pm

Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.

Accommodation/housing

Shelter Scotland - Edinburgh Community Hub

Scotiabank House, 6 South Charlotte St, Edinburgh

EH2 4AW

Phone: 0808 800 4444

Monday-Friday: 9am-5pm

Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.

Accommodation/housing, Advocacy, Outreach worker links, Tenancy support, Legal advice

Simon Community Scotland

472 Ballater Street, Glasgow

G5 0QW

Phone: 0141 418 6984

Saturday-Sunday: 11am-11pm (street outreach)

Accommodation and support services. See EDINBURGH SUPPORT HUB (Streetwork) and THE ACCESS HUB (Glasgow) for information about those services. Glasgow: 0800 027 7466 (open 24/7) Edinburgh: 0808 178 2323 (open 24/7)

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

Steps to Hope

St Cuthbert's, 5 Lothian Road, (Soup Kitchen address)

EH1 2EP

Phone: 07949 838 666

Monday: 6pm-8pm Monday Munchies
Sunday: 4pm-7pm Sunday Supper

Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. We operate Hope House - a 10 bedroom residential recovery programme which is peer led. This Educational activity programme focuses on the 12 Steps which brings about change within those who desire a clean and sober life. Also runs two soup kitchens per week at St Cuthbert's.

Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Food (free), Outreach workers, Step-free

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 8381

Monday-Sunday: 12am-12am (staffed 24/7)

Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381

Accommodation/housing, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

Street Legal

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 344 0825

Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh.

Legal advice, Advocacy, Education/training, Accommodation/housing

Talbot Association (Dalhousie Street)

52 Dalhousie Street, Glasgow

G3 6PN

Phone: 0141 332 8512

Accommodation and support for men and women aged 40+ with addiction issues.

Accommodation/housing, Alcohol workers, Drugs workers

Talbot Association (Riverside Project)

892 Govan Road, Glasgow

G51 3AF

Phone: 0141 440 2633

Support and accommodation for men and women (18+) with mental health and/or alcohol issues.

Mental health, Accommodation/housing, Alcohol workers, Medical/health

The Arch Resettlement Project

36 Muslin Street, Bridgeton, Glasgow

G40 4AP

Phone: 0141 554 2497

Monday-Sunday: 8am-4pm

Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.

Accommodation/housing, Tenancy support