Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Mar-Apr 2020 : MOVING ON READ ONLINE
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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Homeless Persons Unit in London"
City of London Homeless Persons Unit

Barbican Estate Office, 3 Lauderdale Place, Barbican

EC2Y 8BT

Phone: 020 7332 1804; 020 7332 3791

Monday-Friday: 9:15am-5pm

Outside the Unit's office hours, phone 020 7606 3030.

Accommodation/housing advice

City of Westminster Housing Options Service

101 Orchardson Street

NW8 8EA

Phone: 020 7641 1000

Monday-Friday: 9am-4pm

Phone or mail hoscustomerservices@wcchos.org.uk to make an appointment if possible. Outside office hours, phone 020 7286 7412.

Accommodation/housing advice

London Borough of Barking & Dagenham

John Smith House, Bevan Avenue, Barking

IG11 9LL

Phone: 020 8724 8323

Monday-Friday: 9am-5pm

You can also email housingadviceservice@lbbd.gov.uk.

Accommodation/housing advice, Tenancy support

London Borough of Barnet (Barnet Homes)

Housing Advice Team, Barnet House, 1255 High Road, Whetstone

N20 0EJ

Phone: 0208 359 4797

Monday-Friday: 8am-6pm

If you are homeless or at risk of becoming homeless, you should contact Barnet Homes (https://thebarnetgroup.org/). Freephone and emergency call service: 0800 3895225 (24/7). Type Talk: 18001 0800 3895225.

Accommodation/housing advice

London Borough of Bexley

Civic Offices, 2 Watling Street, Bexleyheath, Kent

DA6 7AT

Phone: 020 3045 3400

Monday-Friday: 8am-5pm

Emergency out-of-hours service: 020 8303 7171. You can also email housingoptionsservice@bexley.gov.uk

Accommodation/housing advice

London Borough of Brent

Brent Civic Centre, Engineers Way, Wembley

HA9 0FJ

Phone: 020 8937 2000

Monday-Friday: 9am-5pm

Outside office hours, call 020 8937 1234. You can also email housing.options@brent.gov.uk

Accommodation/housing advice

London Borough of Bromley

Civic Centre, Stockwell Close, Bromley

BR1 3UH

Phone: 020 8461 7721

Monday-Friday: 8:45am-5pm

Outside normal hours, contact the emergency homelessness service: 0300 303 8671. You can also email housing.options@bromley.gov.uk

Accommodation/housing advice

London Borough of Camden

5 Pancras Square

N1C 4AG

Phone: 020 7974 4444

Monday, Tuesday, Thursday, Friday: 9am-5pm

Outside office hours, phone 020 7974 4444. If you’re under 18, call Children’s Services.

Accommodation/housing advice

London Borough of Croydon

Bernard Weatherill House, 8 Mint Walk, Croydon, Greater London

CR0 1EA

Phone: 020 8726 6000

Monday-Friday: 9am-5pm

Please complete the council's self-help tool before going to see them. If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately.

Accommodation/housing advice

London Borough of Ealing

First Floor, Perceval House, Ealing

W5 2HL

Phone: 0208 8825 8888

Monday-Friday: 9am-4pm

Outside the Unit's office hours, phone 020 8825 5000. Within office hours, drop in or phone (020 8825 8888 or 020 8825 8881) for appointment. Yiu can also email housadv@ealing.gov.uk

Accommodation/housing advice

London borough of Enfield

John Wilkes House, 79 High Street, Ponders End, Enfield

EN1 3XN

Phone: 020 8379 1000 (option 4 then 3)

Monday-Friday: 9am-5pm

Outside office hours, phone 020 8379 1000.

Accommodation/housing advice

London Borough of Greenwich

The Woolwich Centre, 35 Wellington Street, Woolwich

SE18 6HQ

Phone: 020 8921 2863

Monday-Friday: 9am-5pm

Outside the Unit's office hours, phone 020 8854 8888.

Accommodation/housing advice

London Borough of Hackney

Hackney Service Centre, 72 Wilton Way

E8 1DY

Phone: 020 8356 2929

Monday-Friday: 9am-5pm

Drop in or phone the office. Outside office hours, phone 020 8356 2300.

Accommodation/housing advice

London Borough of Hammersmith & Fulham

77 Glenthorne Road, Hammersmith

W6 0LJ

Phone: 020 8753 4198 (option 1, then 1)

Monday-Friday: 9am-5pm

Visit, phone or email housingadvice@lbhf.gov.uk, Between 6pm and 9am Monday to Friday and all weekend, please call the emergency night and weekend housing service on 020 8741 2937.

Accommodation/housing advice

London Borough of Haringey

Wood Green Customer Service Centre, 48 Station Road, Wood Green

N22 7TY

Phone: 020 8489 1000

Monday-Friday: 9:45am-5pm (emergency reception centre)

Outside office hours, phone 020 8489 0000.

Accommodation/housing advice

London Borough of Harrow

PO Box 65, Civic 1, Station Road, Harrow

HA1 2XG

Phone: 0208 424 1093

Monday-Friday: 9am-4pm

Outside office hours, phone 020 8863 5611. Phone or email homeless.homeless@harrow.gov.uk

Accommodation/housing advice

London Borough of Havering

48 Farnham Road, Harold Hill, Romford

RM3 9DX

Phone: 01708 432824

Monday-Friday: 9am-5pm

Outside office hours, phone 01708 433999. Text phone: 01708 433175

Accommodation/housing advice

London Borough of Hillingdon

2N/01 Civic Centre, High Street, Uxbridge

UB8 1UW

Phone: 01895 556666

Monday-Friday: 9am-4:45pm

Outside the Unit's office hours, phone 01895 250697.

Accommodation/housing advice

London Borough of Hounslow

Hounslow House, 7 Bath Road, Hounslow

TW3 3EB

Phone: 020 8583 3942

Wednesday: 9am-1pm (drop-in)

Outside office hours, phone 020 8583 2222. You can also email MyIndependence@hounslow.gov.uk

Accommodation/housing advice

London Borough of Islington

38 Devonia Road, Islington

N1 8UY

Phone: 020 7527 2000

Monday, Tuesday, Thursday, Friday: 9am-4pm
Wednesday: 12pm-4pm

Outside the Centre's office hours, phone 020 7226 0992. You can also email email advice.housing@islington.gov.uk.

Accommodation/housing advice

London Borough of Kensington & Chelsea

The Town Hall, Hornton Street

W8 7RX

Phone: 020 7361 3982/3

Monday, Tuesday, Thursday, Friday: 9am-5pm
Wednesday: 12pm-5pm

Out of hours emergency number: 020 7373 6099 or 020 7361 3484.

Accommodation/housing advice

London Borough of Kingston upon Thames

Guildhall 2, High Street, Kingston upon Thames

KT1 1EU

Phone: 020 8547 5003

Monday-Thursday: 8:45am-5pm
Friday: 8:45am-4:45pm

Outside office hours, phone 020 8770 5000.

Accommodation/housing advice

London Borough of Lambeth

Phone: 020 7926 4200

Monday-Friday: 9am-5pm

Outside office hours, phone 020 7926 1000.

Accommodation/housing advice

London Borough of Newham

Phone: 020 8430 2000

Monday-Friday: 9am-5pm

Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.

Accommodation/housing advice, Tenancy support

London Borough of Redbridge

17-23 Clements Road, Ilford

IG1 1AG

Phone: 020 8708 4002


Monday-Friday: 9am-1pm (personal visits)
Monday-Friday: 9am-4:45pm (phone calls)

Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.

Accommodation/housing advice, Tenancy support