Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Restart Lives

St Columba’s Church, Pont Street

SW1X 0BD

RESTART Lives, a London-based charity, supports homeless individuals though tailored casework, group programmes and meal services, helping people secure housing, find employment and improve mental and physical wellbeing. Mon – Thu: individual casework organised by appointment. This sometimes involves attending jobcentres and health appointmets. Fri: 6:30 – 8:30pm: drop-in centre. Hot meal service, case work and digital inclusion support (e.g. charging phones, using WiFi and occasional resource handouts).

Advocacy, Accommodation/housing, Bedding, Financial advice, Free food, Internet access

SHP

245 Gray's Inn Road

WC1X 8QY

Phone: 0204 509 8300

Monday-Sunday: 9am-5pm

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.

Accommodation/housing, Art classes, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

Spitalfields Crypt Trust (New Hanbury Project)

22a Hanbury Street, Spitalfields

E1 6QR

Phone: 020 7613 5636

Wide range of activities. Contact NHP to find out more.

Art classes, Creative classes, Counselling, Education/training, Internet access

St Christopher's Fellowship (for children)

1 Putney High Street

SW15 1SZ

Phone: 0208 780 7800

The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice

St Giles' Trust

Georgian House, 64-68 Camberwell Church Street

SE5 8JB

Phone: 0207 708 8000

Monday-Thursday: 9:30am-12:30pm

Supports ex-offenders.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Internet access, Outreach worker links

Thames Reach (Camden Spectrum)

Camden Spectrum, 6-8 Greenland Street

NW1 0ND

Phone: 020 7267 4937

Monday-Friday: 9:30am-7pm

Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk

Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Free food, Internet access, Medical/health, Outreach worker links, Tenancy support, Leisure facilities

Thames Reach (Employment Academy)

29 Peckham Road

SE5 8UA

Phone: 020 7702 4260

Monday-Friday: 9am-4pm

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.

Mental health, Accommodation/housing, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in)
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)

Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Harbour

Community Link Team, 245 Coldharbour Lane, Brixton

SW9 8RR

Phone: 0207 095 1980

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm
Tuesday: 9:30am-1pm

One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.

Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Creative classes

The Manna Centre

12 Melior Street

SE1 3QP

Phone: 0207 357 9363

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers)
Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging)
Monday, Wednesday, Friday: 9am-12pm (Nurse)
Monday: 10am-10:45am (clothing store by ticket only)
Monday-Thursday: 10am-10:45am (computers)
Tuesday: 10am-11:30am (mental health)
Tuesday: 10am-1pm (chiropodist, every second week)
Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1))

Please note this service is only available on a Monday and for those looking for accommodation only.

Mental health, Bathroom/showers, Free food, Medical/health, Tenancy support, Step-free, Financial advice, Laundry, Internet access

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (closed 12noon – 1pm for lunch)

The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups.

Mental health, Accommodation/housing, Internet access, Medical/health, Bathroom/showers, Financial advice, Free food, Laundry

The Queen Victoria Seamen's Rest

121-131 East India Dock Road, Poplar

E14 6DF

Phone: 020 7987 5466

Monday-Sunday: 9am-8pm

For unemployed, retired and active seafarers (25+), other male ex-services personnel and single homeless men with low support needs. Phone, visit or write. If you would like to make an application for accommodation, download a referral form and send it to the address above or to welfare@qvsr.org.uk

Internet access, Leisure facilities

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road

W12 9LN

Phone: 020 8740 5688

Monday & Tuesday: 12pm-5pm (job club)
Monday-Friday: 5:30pm-6:45pm (free food)
Friday: 10am-5pm (counselling for English and Polish speakers by appointment)

Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian.

Careers advice, Clothing store, Education/training, Free food, Internet access, Outreach worker links

Dr Kershaw’s Hospice

Turf Lane, Royton, Oldham, Greater Manchester

OL2 6EU

Phone: 0161 624 9984

Monday-Sunday: 9am-9am

The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."

Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Free food, Foot care, Internet access

Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

Apex Scotland

15 Calton Road, Edinburgh

EH8 8DL

Phone: 0131 220 0130

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website.

Creative classes, Careers advice, Education/training, Internet access, Legal advice, Benefits/welfare advice, Tenancy support, Drugs workers

Crisis Skylight (Edinburgh)

Cranston House, 271 Canongate, Edinburgh

EH8 8BQ

Phone: 0131 209 7700

Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm
Tuesday: 12:30pm-3:30pm

We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation

Education/training, Internet access, Leisure facilities, Tenancy support, Mental health, Medical/health, Careers advice

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0808 178 2323

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm
Wednesday: 10am-5pm

'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.

Benefits/welfare advice, Legal advice, Medical/health, Education/training, Barber, Bathroom/showers, Accommodation/housing, Tenancy support, Step-free, Outreach worker links, Outreach workers, Internet access, Alcohol workers

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

Glasgow East Alcohol Awareness Project

51 Trondra Place, Glasgow

G34 9AX

Phone: 0141 773 1222

Monday-Friday: 9am-5pm

Counselling, groupwork, peer mentoring, recovery cafes, where you can take part in a wide range of activities, and much more for people recovering from alcohol addiction. Weekly women's group. Phone for information. You can self-refer or get your key worker to refer you.

Alcohol workers, Art classes, Internet access, Leisure facilities

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Free food, Internet access, Luggage storage, Sexual health, Tenancy support, Leisure facilities

Move On (Edinburgh)

2nd Floor, 25 Greenside Place, Edinburgh

EH1 3AA

Phone: 0131 558 3740

Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator.

Careers advice, Education/training, Internet access

Simon Community Scotland

472 Ballater Street, Glasgow

G5 0QW

Accommodation and support services. See EDINBURGH SUPPORT HUB (Streetwork) and THE ACCESS HUB (Glasgow) for information about those services. Glasgow: 0800 027 7466 (open 24/7) Edinburgh: 0808 178 2323 (open 24/7)

Accommodation/housing, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers, Barber, Bathroom/showers, Education/training, Internet access, Legal advice, Free food, Tenancy support

Sunday Social (SS)

GlasgowKelvin College, Easterhouse Campus, 1200 Westerhouse Road, Glasgow

G34 9HZ

Sunday: 11am-3pm

Sandwiches and soup. Limitless free tea and coffee. Recovery meeting, massage, leisure activities, counselling, meditation. Children's play area.

Alcohol workers, Drugs workers, Leisure facilities, Free food, Internet access, Counselling

The Connect Hub (Simon Community Scotland)

Phone: 0141 418 6980

Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org

Outreach worker links, Tenancy support, Internet access, Counselling, Creative classes, Education/training, Mental health, Bathroom/showers, Legal advice