Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services"
RHEST (Regional Homeless Engagement with Substance Treatment)
Phone: 020 3745 0363
This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz
Alcohol workers, Signposting to other services, Medical/health, Outreach workers
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
Phone: 0300 111 1111
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice
Soho NHS Walk-In Centre
1 Frith Street
W1D 3HZ
Phone: 020 7534 6500
Monday-Friday: 8am-8pm
Saturday & Sunday: 10am-8pm (and Bank Holidays - closed on Christmas Day)
Previously a walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. Closed since Covid-19 pandemic. Visit 111 online for any health concerns.
Medical/health, Sexual health
Solace
Phone: 0808 802 5565
Tuesday: 6pm-8pm
Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.
Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support
Southwark Day Centre for Asylum Seekers
The Copleston Centre, Copleston Road
SE15 4AN
Phone: 020 7732 0505
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, SE15 6SX)
Thursday: 1pm-5pm (St Mary Newington, Kennington Pk Rd, SE11 4JH)
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
Phone: 020 8507 8668 / 020 8594 8504
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone, or refer yourself at stlukes@cgl.org.uk.
Counselling, Drugs workers, Medical/health
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
Phone: 020 8735 5810
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers
Streets2Homes
2a Wych Elm, Harlow, Essex
CM20 1QP
Phone: 01279 430011
Monday-Friday: 9am-5pm (appointments)
Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info.
Accommodation/housing, Advocacy, Clothing store, Medical/health, Outreach worker links, Bathroom/showers
Swerve
CVS, 24 – 30 Dalston Lane, The Adiaha Antigha Centre
E8 3AZ
SWERVE welcomes anyone struggling with substance use to drop in—no appointment needed—between 12pm and 4pm, Monday to Friday. Come for a coffee, a chat and any brief support or intervention you may need. NSP services on offer, as well as other harm reduction equipment and practical advice. Many of the SWERVE team has faced similar challenges themselves. This is a friendly, caring and non-judgmental space where you will always be met with warmth and understanding.
Alcohol workers, Drugs workers, Medical/health
Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
Phone: 020 7267 4937
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Free food, Internet access, Medical/health, Outreach worker links, Tenancy support, Leisure facilities
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
Phone: 020 7766 5544
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free
The Doctor Hickey Surgery
Cardinal Hume Centre, 3 Arneway Street, Horseferry Road
SW1P 2BG
Phone: 020 7222 8593
Monday, Tuesday, Thursday, Friday: 2pm-4pm
Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.
Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 0207 357 9363
Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging)
Monday, Wednesday, Friday: 9am-12pm (Nurse)
Monday: 10am-10:45am (clothing store by ticket only)
Monday-Thursday: 10am-10:45am (computers)
Tuesday: 10am-11:30am (mental health)
Tuesday: 10am-1pm (chiropodist, every second week)
Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1))
Please note this service is only available on a Monday and for those looking for accommodation only.
Mental health, Bathroom/showers, Free food, Medical/health, Tenancy support, Step-free, Financial advice, Laundry, Internet access
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
Phone: 020 7592 1850
The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups.
Mental health, Accommodation/housing, Internet access, Medical/health, Bathroom/showers, Financial advice, Free food, Laundry
The People's Recovery Project
Pelican House, 144 Cambridge Heath Road, Bethnal Green
E1 5QJ
A monthly drop-in for people who have experience of homelessness and addiction and want to consider recovery. The People’s Recovery Project is a community that understands the experience of homelessness and addiction and wants to help you if you feel stuck.
Medical/health
The Soup Kitchen @ AIC
79a Tottenham Court Rd, (Entrance in Whitfield Street)
W1T 4TD
Phone: 020 7580 2791
Thursday-Saturday: 11:30am-12:30pm Hot food, lunch
Providing 120+ meals a day, six days a week at the American International Church. A consultation room allows for regular visits by mental health professionals, dentists, doctors and more.
Free food, Drugs workers, Dentist, Medical/health
The Tricky Period - for free period products
London community organisation, Islington, Camden, King's Cross, Haringey
TOGETHER WE ARE WORKING - TO END PERIOD POVERTY Tricky Period is a grassroots group collaborating with local libraries, stations and other welcoming community spaces to provide period products to those - experiencing homelessness and poverty. Free period products - check online for the many pick-up points across London. Islington, Camden, King's Cross, Haringey & All Streets Kitchen Tables across London. Where: trickyperiod.com/pick-up-points/ Social media group: facebook.com/TheTrickyPeriod/?ref=page_internal
Medical/health
The Welcome Project
2 St Mary's Road, Ilford
IG1 1QX
Phone: 020 8514 3283
Wednesday: 9am-1:30pm
Monday: 10am-3pm (appointments only)
Friday: 9am-3pm
Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only.
Education/training, Medical/health, Leisure facilities
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Vision Care (London sites)
Phone: 07792 960416
Wednesday: 10am-12:30pm (W London Day Centre, 134–136 Seymour Pl)
Friday: 10am-2pm (Broadway Centre, 13 Market Lane)
Free sight tests and spectacles.
Medical/health
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
Phone: 020 8812 4120
Wednesday: 1pm-7pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
Phone: 020 7266 6200
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
Phone: 020 7928 1677
Saturday: 9am-12pm
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
Mental health, Bathroom/showers, Clothing store, Medical/health, Outreach worker links, Leisure facilities
A guide to end of life services (Marie Curie)
Phone: 0800 090 2309
You can search for local services using their online directory or ring the support line.
Medical/health
At A Loss
'One stop shop' website for finding specific and local bereavement support. If you are grieving for someone, visit the site.
Medical/health