Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow

G22 5QT

Phone: 0141 353 3903

Monday-Friday: 9am-4pm

Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.

Accommodation/housing, Careers advice, Clothing store, Education/training, Outreach worker links

Glasgow Access Hub (Simon Community Scotland)

74-80 Brown Street, Glasgow

G2 8PD

Phone: 0141 552 4164

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in
Wednesday: 10am-5pm drop-in

'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7)

Accommodation/housing, Medical/health, Tenancy support, Mental health, Outreach workers, Outreach worker links, Barber, Education/training, Legal advice, Benefits/welfare advice, Advocacy, Alcohol workers

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Friday: 9am-6pm
Saturday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support. Freephone helpline: 0808 802 9000

Alcohol workers, Counselling, Outreach worker links, Step-free

Glasgow Women's Aid

4th Floor, 30 Bell Street, Glasgow

G1 1LG

Phone: 0141 553 2022

Monday-Friday: 9:30am-4:30pm

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7) 07401 288 595 (text or WhatsApp)

Counselling, Outreach worker links

Keymoves (Four Square)

Edinburgh

Phone: 07771 516762

Monday-Sunday: 12am-12am (staffed 24/7)

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Medical/health, Outreach worker links, Clothing store, Debt advice, Creative classes, Advocacy, Accommodation/housing

LGBT Helpline Scotland

Scotland

Phone: 0800 464 7000

Tuesday-Thursday: 12pm-9pm
Sunday: 1pm-6pm

Working to improve the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT) people in Scotland.

Counselling, Mental health, Outreach worker links

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh

EH7 5QY

Phone: 0131 475 2399

Monday, Wednesday, Thursday, Friday: 9:30am-4pm
Tuesday: 1pm-4pm

Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234

Advocacy, Outreach worker links, Step-free, Accommodation/housing, Legal advice, Tenancy support

Shelter Scotland - Edinburgh Community Hub

Scotiabank House, 6 South Charlotte St, Edinburgh

EH2 4AW

Phone: 0808 800 4444

Monday-Friday: 9am-5pm

Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.

Accommodation/housing, Advocacy, Outreach worker links, Tenancy support, Legal advice

Simon Community Scotland

472 Ballater Street, Glasgow

G5 0QW

Accommodation and support services. See EDINBURGH SUPPORT HUB (Streetwork) and THE ACCESS HUB (Glasgow) for information about those services. Glasgow: 0800 027 7466 (open 24/7) Edinburgh: 0808 178 2323 (open 24/7)

Accommodation/housing, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers, Barber, Bathroom/showers, Education/training, Internet access, Legal advice, Free food, Tenancy support

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 8381

Monday-Sunday: 12am-12am (staffed 24/7)

Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381

Accommodation/housing, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

The Connect Hub (Simon Community Scotland)

Phone: 0141 418 6980

Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org

Outreach worker links, Tenancy support, Internet access, Counselling, Creative classes, Education/training, Mental health, Bathroom/showers, Legal advice

The Marie Trust

29 Albion Street, Glasgow

G1 1LH

Phone: 0141 286 0065

Monday-Thursday: 10am-5pm Drop-in
Friday: 10am-4:30pm (Drop-in)

We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.

Creative classes, Careers advice, Counselling, Outreach worker links, Outreach workers, Tenancy support, Education/training, Mental health, Advocacy, Accommodation/housing, Internet access, Step-free, Ex-offenders

The Mungo Foundation (De Paul House)

27 Cruden Street, Govan, Glasgow

G51 3RP

Phone: 0141 445 2800

Support and accommodation for young adults (ages 16–21). Referral only via Social Work Care Manager.

Accommodation/housing, Advocacy, Leisure facilities, Tenancy support, Outreach worker links

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9pm (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support

The Sandyford

6 Sandyford Place, Glasgow

G3 7NB

Phone: 0141 211 8130

Monday-Friday: 8:45am-4pm (closed 12:30-1:00pm for lunch)

Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution.

Advocacy, Counselling, Medical/health, Mental health, Outreach worker links

Turning Point Scotland (Alcohol & Drug Crisis)

80 Tradeston Street, Glasgow

G5 8BG

Phone: 0141 420 6969

Monday-Sunday: 12am-12am (open 24 hours)

Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision.

Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Sexual health, Step-free, Outreach worker links

Turning Point Scotland (Alcohol & Drug Recovery)

112 Commerce Street, Tradeston, Glasgow

G5 8DW

Phone: 0141 948 0092

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation)

Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Step-free, Outreach worker links

We are with you (NE Glasgow Recovery Hub)

24-28 Broad Street, Bridgeton, Glasgow

G40 2QL

Phone: 0141 554 5235

Monday-Friday: 9am-7pm
Saturday & Sunday: 10:30am-2:30pm

For your recovery from alcohol and drug use. Individual support and tailored interventions, including outreach. Call the helpline or email. Out-of-hours, call 0808 178 5901.

Alcohol workers, Counselling, Drugs workers, Mental health, Outreach worker links, Outreach workers

We Are With You (NW Glasgow Recovery Hub)

The Quadrangle, 59 Ruchill Street, Glasgow

G20 9PX

Phone: 0808 178 5901

Monday-Friday: 8am-8pm
Saturday & Sunday: 9:30am-3:30pm

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers. Call the helpline or email. We’re here to listen – you can tell us as little or as much as you want. We’ll work with you on your own goals, whether that’s cutting down your drug or alcohol use, stopping completely or just getting a bit of advice.

Mental health, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers, Counselling