
Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Housing help"
Bench Outreach
14 New King Street, Deptford
SE8 3HS
Phone: 020 8694 7740
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support
C4WS Homeless Project Night Shelter
Various churches in Camden
Phone: 020 7278 6267
Monday-Sunday: 7:30pm-8:45am
Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.
Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Outreach worker links, Leisure facilities
CARIS Islington Churches Cold Weather Shelter
The Annexe, St Mellitus Church, Tollington Park
N4 3AG
Phone: 07913 020738
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.
Advocacy, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Internet access, Laundry, Outreach worker links
Clapton Community Drop-in
Round Chapel Old School Rooms, Powerscroft Road
E5 0PU
Phone: 020 8533 9676
Wednesday: 12:30pm-3:30pm (Job Club)
Contact: coordinator.claptondropin@gmail.com. Help to access services, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, with support to access Universal Job Match, write a CV and apply for jobs. For info about peer support for women or mental health support, phone, call in or check the website.
Mental health, Benefits advice, Careers advice, Food (free), Outreach worker links, Legal advice, Ex-offenders
Crisis Christmas
66 Commercial Street
E1 6LT
Phone: 0300 636 1967
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm
Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).
Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support
Holy Trinity Brompton
Queen's Gate (St Augustin's)
SW7 5LP
Phone: 020 7590 8248
Safe, non-judgmental place where all are welcome. Food, advice, friendship and practical support in a non-threatening Christian environment. Hot breakfast, coffee bar and a range of activities. Counselling, debt and welfare advice, and alcohol and drug support through partner organisations, which include GlassDoor caseworkers, CrossLight Debt Advisors, and CGL Addiction Specialists.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
Phone: 020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
Edinburgh Access Practice (Leith St)
17 Leith St, Edinburgh
EH1 3AT
Phone: 0131 240 2810
Wednesday: 10am-5pm (closed 12.45-13.45, 4th week of month opens 13.45)
Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)
Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links
Glasgow City Mission (Overnight Welcome Centre)
20 Crimea Street, Glasgow
G2 8PW
Phone: 0141 221 2630
One-to-one advocacy help and advice for everyone. Call to arrange one-to-one support. During the Covid restrictions our services have been reduced. We are open for food between 10-4pm. Breakfast and lunch.
Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy
Shakti Women's Aid
Norton Park, 57 Albion Road, Edinburgh
EH7 5QY
Phone: 0131 475 2399
Tuesday: 1pm-4pm
Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234
Advocacy, Outreach worker links, Step-free
Simon Community Scotland (Rough Sleepers and Vulnerable People Service)
472 Ballater Street, Glasgow
G5 0QW
Phone: 0141 418 6984
Saturday-Sunday: 11am-11pm (street outreach)
Monday-Sunday: 9am-5pm complex needs team
Monday-Sunday: 9am-5pm Access Hub
Wednesday: 10am-5pm Access Hub
472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Street Team: Mon-Fri 8am-11pm, Sat/Sun 11am-11pm Complex Needs Team: Mon-Sun 9am-5pm Access Hub: Mon-Sun 9am-5pm Wed: 10am-5pm A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers
Spittal Street Clinic (Edinburgh Access Practice)
22-24 Spittal St, Edinburgh
EH3 9DU
Phone: 0131 240 2810
Wednesday: 10am-5pm (closed 12.45-13.45)
Monday: 9am-11:30am (dentist drop-in)
Friday: 9am-11am (dentist drop-in)
Monday: 2pm-3:30pm (dentist drop-in)
Wednesday: 1:45pm-5pm (opens late every 4th Wed)
Wide range of services including drop-in NE, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Mental health, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links, Alcohol workers, Counselling, Drugs workers, Outreach workers
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 557 6055
Saturday & Sunday: 8:15am-4pm (drop-in)
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy
The Wallich
The Wallich Centre, Cathedral Road, Cardiff
CF11 9JF
Phone: 02920 668464
Works with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Needle exchange, Outreach worker links
Changing Lives
Textile House, Dukesway, Team Valley, Gateshead
NE11 0LF
Phone: 0191 273 8891
Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.
Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Food (free), Food, Laundry, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Ex-offenders
Julian House
Manvers Street, Bath
BA1 1JW
Phone: 01225311991
Saturday & Saturday: 2pm-4pm (drop-in)
Julian House operates over 20 different projects, accommodation sites and social enterprises in Bath, Bristol and Wiltshire. These include: homeless services, support for those suffering domestic violence, addiction recovery, support for individuals with learning difficulties, work experience and training. Contact them on 01225 354650 to find out more.
Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Careers advice, Counselling, Debt advice, Food, Internet access, Laundry, Medical/health, Outreach worker links, Outreach workers, Tenancy support
St Petrock's
10 Cathedral Yard, Exeter
EX1 1HJ
Phone: 01392 422396
Wednesday & Friday: 10am-12pm (mental health practitioner)
Tuesday & Thursday: 2pm-4pm (probation, housing, jobs etc)
Monday: 2pm-4pm (women's group)
Monday & Thursday: 9am-12pm podiatrist Monday, nurse Thursday)
Tuesday: 11am-1pm (alternative healing)
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Medical/health, Music/drama, Outreach worker links, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders
Aylesbury Homeless Action Group
2 Rickfords Hill, Aylesbury
HP20 2RX
Phone: 01296 435026
AHAG's aims and objectives are to relieve hardship, need and distress. Support and advice for anyone 18+ who is homeless or inadequately housed. Drop in for showers, washing facilities, newspapers and refreshments. Please make appointment for one-to-one support, help with education, CVs, employment etc. Phone or email info@ahag.org.uk.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Debt advice, Dentist, Education/training, Food (free), Internet access, Laundry, Medical/health, Outreach worker links, Sexual health, Tenancy support, Ex-forces, Ex-offenders
Rylease
102?116 Windmill Road, Croydon
CR0 2XQ
Phone: 0207 9938498
Supports and offers supported housing to BAME women who have been through the criminal justice system, or are homeless or fleeing domestic violence. Helps with education and employment, health and benefits.
Accommodation/housing advice, Counselling, Drugs workers, Education/training, Food (free), Outreach worker links, Legal advice
Methodist Action North West Ltd
Howick House, Howick Park Avenue, Penwortham, Preston
PR1 0LS
Phone: 01772 751000
Monday-Friday: 9am-5pm (‘A Place to Live’ team - ring 01772 751245 for more info on accommodation)
Supports homeless and disadvantaged people across Lancashire by providing good quality affordable homes, and developing their skills, confidence and independence.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Education/training, Food (free), Food, Internet access, Laundry, Outreach worker links, Outreach workers, Tenancy support, Ex-forces, Ex-offenders
Streetlife
48 Buchanan St, Blackpool
FY1 3LQ
Phone: 01253 294477; 01253 291038 night
Tuesday: 1pm-3pm (counselling)
Wednesday & Thursday: 3:30pm-6pm (life skills)
Friday: 9am-4pm (counselling)
Saturday: 2pm-5pm (cook & eat)
Monday-Sunday: 7pm-9am (night shelter, St John's Walk)
Day centre and night shelter which is open all year. Shelter and support for young people 16?25.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Medical/health, Needle exchange, Outreach worker links, Sexual health, Tenancy support
Prebend Day Centre
12-14 Prebend Street, Bedford
MK40 1QW
Phone: 01234 365955
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders
St Martin's Housing Trust
35 Bishopsgate, Norwich
NR1 4AA
Phone: 01603 667706
Monday-Sunday: 9am-9am (direct-access hostel)
Monday-Friday: 9am-5pm (head office)
24-hour direct access hostel. Training and development.
Accommodation/housing advice, Education/training, Outreach worker links, Outreach workers, Tenancy support