Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Mar-Apr 2021 : SOLUTIONS READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Young people"
Islington Young People's Drug and Alcohol Service (IYPDAS )

50 Isledon Road

N7 7LD

Phone: 020 7527 5099

Monday-Friday: 9am-5pm

A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk.

Advocacy, Alcohol workers, Drugs workers, Outreach workers

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich

SE16 6TE

Phone: 020 3696 2640

Monday-Friday: 9am-4:30pm (later by appointment)

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.

Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training

New Horizon Youth Centre

68 Chalton Street

NW1 1JR

Phone: 020 7388 5560

Monday: 2pm-4pm (alcohol support)
Monday-Sunday: 10:30am-4pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)

For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Centre only closes 1-4 January.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers

Rape Crisis South London/Rape and Sexual Abuse Support Centre

PO Box 383, Croydon

CR9 2AW

Phone: 0208 683 3311

Monday-Friday: 10am-6pm (office)
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)

Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.

Advocacy, Counselling, Outreach workers

Barnardo's (Safer Choices)

3rd Floor Rear, 91 Mitchell Street, Glasgow

G1 3LN

Phone: 0141 243 2393


Monday-Friday: 9:30am-5:30pm
Monday & Wednesday: 6pm-2:30am

Confidential crisis service for people under 18 who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email SaferChoices@barnardos.org.uk for advice and support. Remember to leave contact details if you want someone to call/email you back. Offices are no longer open due to Covid but can call emergency helpline on 0141 243 2393

Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow

G1 4DB

Phone: 0141 221 2272

Monday-Friday: 9am-5pm

Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.

Accommodation/housing advice, Advocacy, Education/training, Outreach workers

Number 20 (Four Square)

Call for address. Edinburgh

Phone: 0131 221 2293

Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council

Mental health, Counselling, Drugs workers, Outreach workers, Education/training

Quarriers ('What If' Project for men)

Phone: 0141 638 5170

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc).

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers ('What If' Project for women)

Unit 5, The Quadrangle, 59 Ruchill Street, Glasgow

G20 9PX

Phone: 0141 946 1116

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Steps to Hope

Phone: 07949 838666

Monday: 6pm-12am Meal - St Columbus Church, 14 Johnston Terrace, Edinburgh, E14 EH1
Tuesday & Friday: 6pm-12am Mobile catering van route starts on Jeffrey Street, Edinburgh, EH1 1DH
Sunday: 5pm-7pm 3-course dinner, pizzas and drink: 5 Lothian Rd, Edinburgh EH1 2EP
Saturday: 10am-1pm Old Saint Paul's Church, 63 Jeffrey Street, Edinburgh EH1 1DH. Full cooked breakfast

Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Our Purpose: To aid and support the homeless and those suffering from addiction. Don’t operate Wednesday/Thursday Phone-line open all time

Step-free, Food (free), Counselling, Alcohol workers, Outreach workers

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 6907

Monday-Sunday: 9am-9am

Advice and shelter open to individuals between 16 and 21 years inclusive, who are either homeless or at risk.

Accommodation/housing advice, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

Redditch Nightstop

Room 3, The Ecumenical Centre, 6 Evesham Walk, Redditch

B97 5LZ

Phone: 01527 66036

Works with young people 16-25, families, local agencies, schools and youth organisations to reduce the number of young people at risk of experiencing homelessness. Also provides emergency accommodation.

Outreach workers, Outreach worker links, Advocacy

Stonham (Gilson Way Hostel)

c/o Morris House, 430-432 Chester Road, Castle Bromwich, Birmingham

B36 0LF

Phone: 0121 770 9360

Monday-Friday: 9am-5pm (office hours)
Map Website: http://

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Outreach workers, Tenancy support

Wolverhampton YMCA (Badger Court Foyer)

Cannock Road, Wolverhampton

WV10 0AD

Phone: 01902 870382

Monday-Sunday: 9am-9am

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Alcohol workers, Counselling, Drugs workers, Education/training, Internet access, Leisure facilities, Outreach worker links, Outreach workers

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead

NE11 0LF

Phone: 0191 273 8891

Monday-Friday: 9am-3pm (phone to be referred to appropriate services)

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Food (free), Food, Laundry, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Ex-offenders

1625 Independent People

Kingsley Hall, 59 Old Market Street, Bristol

BS2 0ER

Phone: 0117 317 8800

Monday, Tuesday, Thursday, Friday: 9am-5pm

Work with 16-25-year-olds in Bristol who are homeless or at risk of homelessness by providing housing, mediation, advice, training opportunities and developing skills for successful independent living.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Music/drama, Outreach workers, Tenancy support

Amber (Devon)

Ashley Court, Chawleigh, Chulmleigh, Devon

Phone: 01769 582022

Monday-Sunday: 9am-9am (residential centre)
Monday-Friday: 9am-5pm (office hours)

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone or email Olly (olly.giddings@amberweb.org).

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers, Tenancy support

Amber (Wiltshire)

Bythesea Lodge, Bythesea Road, Trowbridge, Wiltshire

BA14 8HR

Phone: 01769 582022

Monday-Friday: 9am-5pm (office hours)
Monday-Sunday: 9am-9am (residential centre)

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly (olly.giddings@amberweb.org).

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers, Tenancy support

Two Saints Limited

35 Waterside Gardens, Fareham

PO16 8SD

Phone: 01329 234600

Their vision is to significantly improve the lives of those who are homeless, vulnerable or in need of support in Hampshire, West Berkshire, Poole and the City of Oxford by providing high-quality housing, support and learning services. Please contact them to find out which services are available in your area.

Accommodation/housing advice, Bathroom/showers, Debt advice, Education/training, Laundry, Outreach workers, Tenancy support

Amber (Surrey)

Farm Place, Stane Street, Ockley, Dorking, Surrey

RH5 5NG

Phone: 01769 582022

Monday-Friday: 9am-5pm (office hours)
Monday: 9am-9am (residential centre)

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly (olly.giddings@amberweb.org).

Mental health, Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers, Tenancy support

Catalyst Night Shelter (Havering)

Sennen Cottage, Ockendon Road, Upminster, Essex

RM14 2DN

Phone: 07894 448729, 07527 192161

01 January to 31 December
Monday-Sunday: 7:30pm-7:30am
Wednesday: 10:30am-12:30pm (drop-in)
Website: http://

Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Self- and agency-referrals, inc prison & probation services. Connection to LB Havering.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Debt advice, Drugs workers, Education/training, Food (free), Luggage storage, Outreach worker links, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

Mind Manchester

Zion Community Resource Centre, 339 Stretford Road, Hulme, Manchester

M15 4ZY

Phone: 0161 769 5732

Monday: 1pm-4pm (advice drop-in)
Thursday: 10am-1pm (advice drop-in)
Wednesday: 2pm-4pm (under-25's drop-in at 832 Stockport Rd, Levenshulme - call 0161 21 3054 to check the drop-in is running)

Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email (info.manchestermind.org) The service operates for 365 days a year. Assertive outreach.

Outreach workers, Outreach worker links, Education/training, Drugs workers, Benefits advice, Alcohol workers, Accommodation/housing advice, Mental health, Debt advice, Tenancy support, Counselling, Food

Young People's Support Foundation

52 Oldham Street, Northern Quarter, Manchester

Phone: 0161 22 87654

Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.

Outreach workers, Education/training, Drugs workers, Counselling, Careers advice, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

Access Community Trust

28 Gordon Road, Lowestoft, Suffolk

NR32 1NL

Phone: 01502 527200

Monday & Thursday: 9am-8pm
Saturday & Sunday: 9am-3pm
Tuesday: 9am-4pm (10am–2pm – Samaritans drop-in)
Wednesday: 9am-4pm (2pm–4pm – dual diagnosis team drop-in)
Friday: 9am-4pm

Provides support with housing, health, wellbeing and education and employment. Wide range of services.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Leisure facilities

Prebend Day Centre

12-14 Prebend Street, Bedford

MK40 1QW

Phone: 01234 365955

Monday-Sunday: 8:30am-12:30pm

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders