Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Mar-Apr 2021 : SOLUTIONS READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Housing help"
Holy Trinity Brompton

Queen's Gate (St Augustin's)

SW7 5LP

Phone: 020 7590 8248

Wednesday & Friday: 9am-2pm

Safe, non-judgmental place where all are welcome. Food, advice, friendship and practical support in a non-threatening Christian environment. Hot breakfast, coffee bar and a range of activities. Counselling, debt and welfare advice, and alcohol and drug support through partner organisations, which include GlassDoor caseworkers, CrossLight Debt Advisors, and CGL Addiction Specialists.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.

Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health

Refettorio Felix at St Cuthbert's Centre

The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court

SW5 9EB

Phone: 020 7835 1389

Monday-Friday: 12pm-1pm Take-away lunch.
Monday-Friday: 11am-1pm Mental health advice on 07928 831372.
Monday, Tuesday, Wednesday, Friday: 12pm-2pm Housing advice

St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre.

Food (free), Food, Bathroom/showers, Advocacy, Mental health, Outreach workers, Accommodation/housing advice

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 9am-5pm (closed 12.30–1.30)
Wednesday: 4pm-7pm (drop-in alternative weeks - phone to check)

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Thames Reach (Employment Academy)

29 Peckham Road

SE5 8UA

Phone: 020 7702 4260

Monday-Friday: 9am-4pm

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.

Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1pm
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation.

Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Food (free), Outreach workers

Glasgow City Mission (Overnight Welcome Centre)

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-3:30pm Breakfast and lunch

One-to-one advocacy help and advice for everyone. Call to arrange one-to-one support. During the Covid restrictions our services have been reduced. We are open for food between 10-4pm. Breakfast and lunch.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Simon Community Scotland (Rough Sleepers and Vulnerable People Service)

472 Ballater Street, Glasgow

G5 0QW

Phone: 0141 418 6984

Monday-Friday: 8am-11pm (street outreach)
Saturday-Sunday: 11am-11pm (street outreach)
Monday-Sunday: 9am-5pm complex needs team
Monday-Sunday: 9am-5pm Access Hub
Wednesday: 10am-5pm Access Hub

472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Street Team: Mon-Fri 8am-11pm, Sat/Sun 11am-11pm Complex Needs Team: Mon-Sun 9am-5pm Access Hub: Mon-Sun 9am-5pm Wed: 10am-5pm A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

Spittal Street Clinic (Edinburgh Access Practice)

22-24 Spittal St, Edinburgh

EH3 9DU

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45)
Monday: 9am-11:30am (dentist drop-in)
Friday: 9am-11am (dentist drop-in)
Monday: 2pm-3:30pm (dentist drop-in)
Wednesday: 1:45pm-5pm (opens late every 4th Wed)

Wide range of services including drop-in NE, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.

Mental health, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links, Alcohol workers, Counselling, Drugs workers, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7:15am-10pm (drop-in)
Saturday & Sunday: 8:15am-4pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy

Midland Heart (Homeless Services Centre)

44 Bradford Street, Digbeth, Birmingham

B5 6HX

Phone: 0345 6020 540; 0121 233 6370

Monday, Wednesday, Friday: 10am-6pm
Tuesday: 10am-8pm
Thursday: 10am-2pm

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Tenancy support, Outreach workers, Benefits advice, Accommodation/housing advice

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead

NE11 0LF

Phone: 0191 273 8891

Monday-Friday: 9am-3pm (phone to be referred to appropriate services)

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Food (free), Food, Laundry, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Ex-offenders

The Whitechapel Centre

Langsdale Street, Liverpool

L3 8DU

Phone: 0151 207 7617

Monday-Sunday: 8am-8pm (homeless resolution hub, enablement activities)

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Music/drama, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

1625 Independent People

Kingsley Hall, 59 Old Market Street, Bristol

BS2 0ER

Phone: 0117 317 8800

Monday, Tuesday, Thursday, Friday: 9am-5pm

Work with 16-25-year-olds in Bristol who are homeless or at risk of homelessness by providing housing, mediation, advice, training opportunities and developing skills for successful independent living.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Music/drama, Outreach workers, Tenancy support

Julian House

Manvers Street, Bath

BA1 1JW

Phone: 01225311991

Monday-Friday: 9:30am-1pm (drop-in)
Saturday & Saturday: 2pm-4pm (drop-in)

Julian House operates over 20 different projects, accommodation sites and social enterprises in Bath, Bristol and Wiltshire. These include: homeless services, support for those suffering domestic violence, addiction recovery, support for individuals with learning difficulties, work experience and training. Contact them on 01225 354650 to find out more.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Careers advice, Counselling, Debt advice, Food, Internet access, Laundry, Medical/health, Outreach worker links, Outreach workers, Tenancy support

Shekinah Mission

Bath Street, Plymouth

PL1 3LT

Phone: 01752 203480

Map Website: http://

Shekinah helps adults, young offenders and ex-offenders to tackle substance misuse and social exclusion. Accommodation for homeless people in Torbay; drop-in centre in Plymouth; plus education, training and employment programmes. Too many services to list, so phone!

Outreach workers, Medical/health, Food, Education/training, Clothing store, Bedding, Bathroom/showers, Benefits advice, Accommodation/housing advice

Two Saints Limited

35 Waterside Gardens, Fareham

PO16 8SD

Phone: 01329 234600

Their vision is to significantly improve the lives of those who are homeless, vulnerable or in need of support in Hampshire, West Berkshire, Poole and the City of Oxford by providing high-quality housing, support and learning services. Please contact them to find out which services are available in your area.

Accommodation/housing advice, Bathroom/showers, Debt advice, Education/training, Laundry, Outreach workers, Tenancy support

Porchlight

2nd Floor, Watling Chambers, 18-19 Watling Street, Canterbury, Kent

CT1 2UA

Phone: 0800 567 7699

Monday-Friday: 9am-5pm

Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.

Tenancy support, Outreach workers, Accommodation/housing advice, Education/training, Careers advice, Benefits advice, Mental health

Crisis Sklylight Merseyside

96 Kent Street, Liverpool

L1 5BD

Phone: 0151 218 7000

Monday, Wednesday, Thursday, Friday: 8:30am-6pm (reception open)
Tuesday: 8:30am-8pm (reception hours)

Huge range of courses and activities at Skylight and around Liverpool - call in or check the website for details. Help and support in housing, education and training, and health and wellbeing.

Mental health, Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Music/drama, Outreach workers

Methodist Action North West Ltd

Howick House, Howick Park Avenue, Penwortham, Preston

PR1 0LS

Phone: 01772 751000

Monday-Friday: 9am-5pm (office)
Monday-Friday: 9am-5pm (‘A Place to Live’ team - ring 01772 751245 for more info on accommodation)

Supports homeless and disadvantaged people across Lancashire by providing good quality affordable homes, and developing their skills, confidence and independence.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Education/training, Food (free), Food, Internet access, Laundry, Outreach worker links, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

Prebend Day Centre

12-14 Prebend Street, Bedford

MK40 1QW

Phone: 01234 365955

Monday-Sunday: 8:30am-12:30pm

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders

St Martin's Housing Trust

35 Bishopsgate, Norwich

NR1 4AA

Phone: 01603 667706

Monday-Friday: 9am-5pm (Under-1-Roof)
Monday-Sunday: 9am-9am (direct-access hostel)
Monday-Friday: 9am-5pm (head office)

24-hour direct access hostel. Training and development.

Accommodation/housing advice, Education/training, Outreach worker links, Outreach workers, Tenancy support