Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
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- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
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- Young people
- All facilities
- accommodation/housing
- advocacy
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- barber
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- benefits/welfare advice
- careers advice
- clothing store
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- debt advice
- dentist
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- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
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- legal advice
- leisure facilities
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- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services"
National Prisoners’ Families Helpline
15-17 The Broadway, Hatfield, Hertfordshire
AL9 5HZ
Phone: 0808 808 2003
Saturday & Sunday: 10am-3pm
Advice, info & support if a family member is in the criminal justice system in England and Wales.
Legal advice
Notre Dame Refugee Centre
Maison Pierre Chanel, 16 Leicester Square
WC2H 7LE
Phone: 020 7440 2669
Immigration advice for refugees & asylum seekers.
Legal advice
Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
Phone: 020 8854 8848
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)
Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.
Creative classes, Legal advice
Praed Street Project
c/o Jefferiss Wing, St Mary's Hospital, Praed Street
W2 1NY
Phone: 020 3312 6629
Friday: 9am-4:30pm
Wednesday: 12pm-4pm
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.
Drugs workers, Medical/health, Legal advice
Praxis
Praxis Community Projects, Pott Street, Bethnal Green
E2 0EF
Phone: 020 7729 7985
Thursday: 10am-1pm (Immigration advice: call 020 7749 7605)
Wednesday: 9am-5pm (Drop-in: second Wed of the month)
Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.
Legal advice, Financial advice
Queen Mary Legal Advice Centre
Legal Advice Centre, School of Law, Mile End Road
E1 4NS
Phone: 020 7882 3931
By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19.
Legal advice
Refuge Action
Phone: 0207 952 1599 / 0759 518 9995
Refugee Action provides information and advice on the asylum process, claiming asylum, getting support while claiming asylum and homelessness support. Its Asylum Crisis service supports asylum seekers in London needing accommodation or support.
Financial advice, Legal advice, Tenancy support
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
Phone: 020 8891 2105
Covers children, domestic violence, employment, housing, benefits etc.
Accommodation/housing, Creative classes, Tenancy support, Legal advice
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
Phone: 0300 111 1111
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice
Solace
Phone: 0808 802 5565
Tuesday: 6pm-8pm
Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.
Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support
Squatters Legal Network
Phone: 0792 576 9858
Emergency advice & legal support for people threatened with arrest or arrested for squatting: 24-hour emergency phone.
Counselling, Legal advice
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Michael's Church
Camden Road
NW1 9LQ
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
Accommodation/housing, Debt advice, Legal advice
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
Phone: 020 7359 5767 (advice)
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.
Accommodation/housing, Advocacy, Legal advice
The Greenhouse GP Practice
19 Tudor Road, Hackney
E9 7SN
Phone: 020 8510 4490
Monday-Friday: 9am-4:30pm (housing advice)
Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling.
Alcohol workers, Drugs workers, Needle exchange, Legal advice, Step-free, Financial advice, Signposting to other services, Tenancy support
The Unity Project (TUP)
277a Upper Street, New Unity
N1 2TZ
The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.
Advocacy, Legal advice
University of Greenwich Legal Advice Centre
University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row
SE10 9LS
Phone: 0208 331 9947
TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.
Creative classes, Legal advice
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing
Zacchaeus 2000 Trust (Z2K)
Fourth Floor, 80 Petty France
SW1H 9EX
Phone: 0207 259 0801
We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.
Tenancy support, Legal advice, Financial advice, Benefits/welfare advice
Advicenow
Independent website providing up-to-date information on rights & legal issues.
Accommodation/housing, Advocacy, Legal advice, Tenancy support, Education/training
Against Forced Marriages
Phone: 0800 141 2994
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.
Counselling, Legal advice
Brook
Phone: 0800 018 5023
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
Medical/health, Sexual health, Legal advice
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing, Debt advice, Creative classes, Legal advice
Each
Nationwide
Phone: 0808 1000 143
Helpline and support for young people affected by homophobic bullying. If you have been a target of this bullying you can call our helpline, or email: info@each.education
Counselling, Legal advice, Education/training, Signposting to other services