Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "Advice services"
Richmond Legal Advice Service
Holy Trinity Church, Sheen Park, Richmond
TW9 1UP
Phone: 020 8940 7362
Free legal advice drop-in clinic. No appointment needed. Covers children, domestic violence, employment, housing, benefits etc. Advice sessions run every other Tuesday evening between 8pm and 9.30pm in Richmond. See the website for schedule. Preferred method of contact for any enquiries is by email or by visit.
Accommodation/housing, Creative classes, Tenancy support, Legal advice
Rights of Women
52-54 Featherstone Street
EC1Y 8RT
Tuesday & Wednesday: 2pm-4pm (family law, London only: 020 7608 1137)
Tuesday, Wednesday, Thursday: 7pm-9pm (family law, national: 020 7251 6577)
Friday: 12pm-3pm (family law, London only: 020 7608 1137)
Monday: 12pm-3pm (immigration and asylum law: 020 7490 7689)
Thursday: 10am-1pm (immigration and asylum law: 020 7490 7689)
Tuesday: 11am-1pm (criminal law, national: 020 7251 8887)
Thursday: 2pm-4pm (criminal law, London only: 020 7608 1137
Advice lines on family and criminal law, immigration & asylum, sexual harassment at work law. See website for times and days. Please see website for more details. NB: women-only service.
Legal advice
South West London Law Centres
41-42 Keeley Road, Croydon
CR0 1TF
Phone: 020 8767 2777
Provides free and independent legal advice on social welfare issues including housing, debt, immigration and employment. Access the support you need on the page: swllc.org/get-advice
Legal advice
St Michael's Church Legal Drop-in
Camden Road
NW1 9LQ
Phone: 0207 424 0724
Run a Legal Drop-In on Thursday evenings, 6pm. Free legal advice on a variety of issues ranging from housing to personal injury. We offer advice on possible causes for action, and where you can get help.
Accommodation/housing, Debt advice, Legal advice
Stonewall Housing
88 Old Street, 10 White’s Row
EC1V 9HU
Phone: 0800 6 404 404
Specialist LGBTQ+ housing advice and support. Free, confidential housing advice for LGBTQ+ people of all ages. For housing and homelessness advice fill a referral form online and a member of the Stonewall team will contact you. Find the form here: stonewallhousing.org/referralform Free housing-related advice on the helpline, open every weekday 10:00 – 13:00. Call 0800 6 404 404
Accommodation/housing, Advocacy, Legal advice
The Unity Project (TUP)
277a Upper Street, New Unity
N1 2TZ
The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.
Advocacy, Legal advice
University of Greenwich Legal Advice Centre
University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row
SE10 9LS
TERM-TIME only. Fill an enquiry form for an appointment on the website. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling.
Creative classes, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing
Zacchaeus 2000 Trust (Z2K)
Fourth Floor, 80 Petty France
SW1H 9EX
Phone: 0207 259 0801
We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.
Tenancy support, Legal advice, Financial advice, Benefits/welfare advice
Advicenow
Independent website providing up-to-date information on rights & legal issues.
Accommodation/housing, Advocacy, Legal advice, Tenancy support, Education/training
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing, Debt advice, Creative classes, Legal advice
LawWorks
To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law.
Legal advice
Legal Aid Agency
Phone: 0345 345 4345
Provides civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
Financial advice, Legal advice
MIND
Phone: 0300 123 3393
Advice and support to empower anyone experiencing a mental health problem. Support line: 0300 102 1234 Legal support: 0300 466 6463 Welfare benefits: 0300 222 5782
Mental health, Advocacy, Legal advice
Prisoners' Advice Service (PAS)
PO Box 46199, EC1M 4XA
Phone: 020 7253 3323
Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm)
Free legal advice and support to adult prisoners in England and Wales through a telephone advice line, letters clinic and legal outreach sessions. Call the advice line on 020 7253 3323 Line open Monday, Wednesday and Friday. 10:00am to 12:30pm and 14:00 to 16:30. The Freephone Service for Women Prisoners is 0800 024 6205, open Tuesdays 10:00am to 12:30pm.
Advocacy, Legal advice
Rape Crisis (England & Wales)
Phone: 0808 500 2222
Monday-Sunday: 7pm-9:30pm
Basic information so survivors of sexual violence and abuse can access the relevant services in England and Wales. Rape Crisis also has 36 member centres across England and Wales providing free, local and specialist support (such as counselling and advocacy) for victims and survivors of all forms of sexual violence and abuse. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. Call the free 24/7 support line: 0808 500 2222
Advocacy, Counselling, Medical/health, Sexual health, Legal advice
Release (drug & legal helpline)
Phone: 020 7324 2989
Monday-Friday: 2pm-4pm (drugs helpline)
Specialist advice on drugs, drugs law and harm reduction. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday)
Advocacy, Legal advice
The Mix
Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice
Casus Omissus - The Aberdeen Law Project
Ferryhill Community Centre, Albury Road, Aberdeen
AB11 6TN
Phone: 01224 272 434
Thursday: 5:30pm-7:30pm
Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.
Accommodation/housing, Creative classes, Tenancy support, Legal advice
Edinburgh Cyrenians
Norton Park, 57 Albion Rd, Edinburgh
EH7 5QY
Phone: 0131 475 2354
Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.
Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice
Edinburgh Support Hub (Streetwork at Simon Community Scotland)
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0808 178 2323
Wednesday: 10am-5pm
'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.
Benefits/welfare advice, Legal advice, Medical/health, Education/training, Barber, Bathroom/showers, Accommodation/housing, Tenancy support, Step-free, Outreach worker links, Outreach workers, Internet access, Alcohol workers
Glasgow Access Hub (Simon Community Scotland)
74-80 Brown Street, Glasgow
G2 8PD
Phone: 0141 552 4164
Wednesday: 10am-5pm drop-in
'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7)
Accommodation/housing, Medical/health, Tenancy support, Mental health, Outreach workers, Outreach worker links, Barber, Education/training, Legal advice, Benefits/welfare advice, Advocacy, Alcohol workers
Govan Community Project
31 Garmouth Street, Glasgow
G51 3PR
Phone: 0800 310 0054
Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details.
Advocacy, Education/training, Free food, Legal advice, Signposting to other services
Hunter Street Complex Needs Service
55 Hunter Street, Glasgow
G4 0UP
Phone: 0141 553 2801
Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service.
Alcohol workers, Drugs workers, Legal advice, Medical/health, Mental health, Sexual health, Step-free
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
Phone: 0141 353 2220
Monday & Tuesday: 10:30am-1pm (Housing Advice drop-in)
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: https://paih.knack.com/room-for-refugees#self-referral
Free food, Careers advice, Legal advice, Tenancy support, Signposting to other services, Financial advice