Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Hestia

Maya House, 134-138 Borough High Street

SE1 1LB

Phone: 020 7378 3100

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.

Mental health, Advocacy, Drugs workers, Alcohol workers

HYPE – Hounslow Young People Engaged

Montague Hall, Montague Road, Hounslow

TW3 1LD

Phone: 020 8538 1150

Free, confidential service for young people in Hounslow who are experiencing problems associated with the use of drink or drugs (cannabis, alcohol, heroin, cocaine and new psychoactive substances etc). You can self-refer (cnw-tr.hype@nhs.net).

Drugs workers, Alcohol workers

ICAS - Integrated Camden Alcohol Service

7-8 Early Mews, Arlington Road, Camden Town

NW1 7HG

Phone: 020 3227 4950

Monday: 10am-12am (appointments 5-7pm)
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)

A welcoming, open-access service for people experiencing difficulty with, or affected by, alcohol use issues. This includes provision of the Family Alcohol Service (FAS), delivered in partnership with the NSPCC, and the affected others service, Some Space (SS).

Alcohol workers, Outreach workers

Islington Young People's Drug and Alcohol Service (IYPDAS )

50 Isledon Road

N7 7LD

Phone: 020 7527 5099

Monday-Friday: 9am-5pm

A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk.

Advocacy, Alcohol workers, Drugs workers, Outreach workers

Kairos Community Trust

235 Valley Road

SW16 2AF

Phone: 020 7277 6264

Monday-Friday: 9am-5pm

The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.

Advocacy, Alcohol workers, Creative classes, Drugs workers

Lambeth Drug & Alcohol Consortium

Lorraine Hewitt House, 12-14 Brighton Terrace, Brixton

SW9 8DG

Phone: 0203 228 1500

Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over

Needle exchange, Alcohol workers, Drugs workers, Creative classes, Tenancy support, Outreach worker links, Ex-offenders

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich

SE16 6TE

Phone: 020 3696 2640

Monday-Friday: 9am-4:30pm (later by appointment)

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.

Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing, Alcohol workers, Creative classes, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

Missionaries of Charity (Gift of Love - for men)

112-116 St George's Road, Waterloo

SE1 6EU

Phone: 020 7620 1504

Friday-Wednesday: 9am-11am

Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.

Mental health, Accommodation/housing, Alcohol workers, Free food

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing, Advocacy, Alcohol workers, Debt advice, Drugs workers, Free food, Laundry, Tenancy support, Creative classes, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

OK Rehab

48B Gun Street

E1 6AH

Phone: 0800 326 5559

OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers

Advocacy, Counselling, Drugs workers, Alcohol workers

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,

W1T 4TD

Phone: 07833 123155

Winter Shelter:
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing, Advocacy, Alcohol workers, Art classes, Barber, Creative classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Free food, Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities

Recovery Intervention Service Ealing-Southall (RISE)

Saluja Clinic, 36A Northcote Avenue, Southall

UB1 2AY

Phone: 020 8843 5900

Monday-Wednesday: 9am-5pm
Thursday: 9am-7pm

Free and confidential service for people in Ealing provides assessment and short-term treatment, and helps individuals to access other support services. Helps people break a cycle of addiction to heroin, cocaine and new psychoactive substance, and alcohol. Specialist health care interventions, talking therapies, medication, community or residential detox and rehab. Get your key worker to refer you.

Alcohol workers, Drugs workers, Counselling

Redbridge Assessment Centre

16 York Road, Ilford

IG1 3AD

Phone: 020 8911 7470

Sunday-Thursday: 7:30am-8:45am
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)

Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.

Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Internet access, Luggage storage, Medical/health, Leisure facilities

Remar Association UK

847 High Road, Leytonstone

E11 1HH

Phone: 020 8539 0452

Wednesday: 7:30pm-8:30pm (William IV St, Strand - hot drinks, biscuits and sandwiches)

Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. 24-hour helpline: 0791 758 5056

Alcohol workers, Drugs workers, Free food

Reset Outreach and Referral Service @ Providence Row

82 Wentworth Street

E1 7SA

Phone: 0800 802 1860, 020 7375 0020

Monday-Friday: 8:30am-4pm Needle exchange and harm min

Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.

Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers

Reset Recovery Support Service (RRSS)

41 Spelman St

E1 5LQ

Phone: 020 388 99510

Monday & Thursday: 10am-4pm
Tuesday: 10am-7:30pm
Wednesday: 12pm-7pm
Friday: 10am-8pm
Saturday & Sunday: 11am-4pm

Group therapy service for people affected by substance misuse.

Alcohol workers, Drugs workers, Medical/health

RHEST (Regional Homeless Engagement with Substance Treatment)

Phone: 020 3745 0363

This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz

Alcohol workers, Signposting to other services, Medical/health, Outreach workers

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.

Accommodation/housing, Alcohol workers, Creative classes, Drugs workers, Outreach workers, Tenancy support

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 8am-8pm (closed 12.30–1.30)
Saturday & Sunday: 8am-5pm

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Streetlytes

Dalgarno Community Center, 1 Webb Close, London

W10 5QB

Phone: 020 7603 7956

Monday: 6pm-9pm (drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ)

Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing.

Accommodation/housing, Advocacy, Alcohol workers, Bedding, Clothing store, Drugs workers, Free food, Outreach worker links, Outreach workers

Subwize Young People's Drug and Alcohol Service

The Vibe, 195-211 Becontree Avenue, Dagenham

RM8 2UT

Phone: 0300 303 4613

Confidential service for people under 21 with drug and alcohol issues. psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone and find out how they can help you.

Counselling, Alcohol workers, Drugs workers

Swerve

CVS, 24 – 30 Dalston Lane, The Adiaha Antigha Centre

E8 3AZ

Monday-Friday: 12pm-4pm

SWERVE welcomes anyone struggling with substance use to drop in—no appointment needed—between 12pm and 4pm, Monday to Friday. Come for a coffee, a chat and any brief support or intervention you may need. NSP services on offer, as well as other harm reduction equipment and practical advice. Many of the SWERVE team has faced similar challenges themselves. This is a friendly, caring and non-judgmental space where you will always be met with warmth and understanding.

Alcohol workers, Drugs workers, Medical/health

Thames Reach (Camden Spectrum)

Camden Spectrum, 6-8 Greenland Street

NW1 0ND

Phone: 020 7267 4937

Monday-Friday: 9:30am-7pm

Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk

Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Free food, Internet access, Medical/health, Outreach worker links, Tenancy support, Leisure facilities

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in)
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)

Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free