Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Mar-Apr 2021 : SOLUTIONS READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services"
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities

Barka UK (Reconnections Project)

Phone: 0207 275 7768

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English)

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice

Caritas Anchor House

81 Barking Road, Canning Town

E16 4HB

Phone: 0207 476 6062

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free

Enfield and Haringey Homeless Respite, All People All Places

N8 & EN2

December to April
Monday-Sunday: 7:30pm-8am

Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.

Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Hestia

Maya House, 134-138 Borough High Street

SE1 1LB

Phone: 020 7378 3100

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.

Mental health, Advocacy, Drugs workers, Alcohol workers

Holy Trinity Brompton

Queen's Gate (St Augustin's)

SW7 5LP

Phone: 020 7590 8248

Wednesday & Friday: 9am-2pm

Safe, non-judgmental place where all are welcome. Food, advice, friendship and practical support in a non-threatening Christian environment. Hot breakfast, coffee bar and a range of activities. Counselling, debt and welfare advice, and alcohol and drug support through partner organisations, which include GlassDoor caseworkers, CrossLight Debt Advisors, and CGL Addiction Specialists.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

Reset

Beaumont House (ground floor), Mile End Hospital, Bancroft Road

E1 4DG

Phone: 020 8121 5301

Monday, Thursday, Friday: 10am-4pm
Tuesday & Wednesday: 1pm-4pm

Drug and alcohol treatment to Tower Hamlets residents 18+. Advice, info & help with cannabis, khat, cocaine, crack and alcohol use. Testing for Hep B & C and BBVs; harm reduction advice. Alcohol detox; residential rehab. Referral & support as required.

Counselling, Advocacy, Medical/health, Needle exchange, Alcohol workers, Drugs workers, Benefits advice, Careers advice, Education/training

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.

Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support

Spires Centre

8 Tooting Bec Gardens

SW16 1RB

Phone: 020 8696 0943

Monday, Tuesday, Friday: 9am-10:30am (rough sleepers)
Tuesday: 10:30am-2pm (drop-in)
Wednesday: 10am-12pm (rough sleepers only)
Thursday: 9am-1pm (rough sleepers only)
Monday & Friday: 10:30am-1:30pm (women's space)

Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.

Accommodation/housing advice, Medical/health, Alcohol workers, Drugs workers

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 9am-5pm (closed 12.30–1.30)
Wednesday: 4pm-7pm (drop-in alternative weeks - phone to check)

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

VoiceAbility

Phone: 01223 555800

Monday-Friday: 9am-5pm (offices and helplines)

UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.

Advocacy, Alcohol workers, Drugs workers

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Addaction (North East Glasgow Recovery Hub)

24-28 Broad Street, Bridgeton, Glasgow

G40 2QL

Phone: 0808 164 4261

Monday-Friday: 8am-8pm (outwith these hours, call 0808 178 5901)

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers coming to you so you do not need to travel. Call the helpline or email.

Outreach workers, Outreach worker links, Mental health, Advocacy, Alcohol workers, Drugs workers, Education/training

Addaction (North West Glasgow Recovery Hub)

The Quadrangle, 59 Ruchill Street, Glasgow

G20 9PX

Phone: 0808 178 5901

Monday-Sunday: 8am-8pm (outwith these hours, call 0808 178 5901)

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers coming to you so you do not need to travel. Call the helpline or email.

Mental health, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Drinkline

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking.

Alcohol workers, Counselling, Outreach worker links

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday-Friday: 9am-5pm
Monday, Wednesday, Friday: 6pm-10pm

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds. Working remotely during Covid-19 so please check website.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Glasgow City Mission (Overnight Welcome Centre)

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-3:30pm Breakfast and lunch

One-to-one advocacy help and advice for everyone. Call to arrange one-to-one support. During the Covid restrictions our services have been reduced. We are open for food between 10-4pm. Breakfast and lunch.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Saturday: 9am-12pm
Friday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours.

Alcohol workers, Counselling, Outreach worker links, Step-free

Hunter Street Homeless Health Service

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2801

Monday-Friday: 9am-5pm

The Centre is located in the Gallowgate area near Glasgow city centre, and brings together many of Glasgow’s homeless health and social care services under one roof, alongside a dedicated GP service for homeless people. Outreach services also deliver care and treatment in 62 clinics in various locations such as the city's hostels and voluntary organisations.

Mental health, Alcohol workers, Drugs workers, Foot care, Medical/health, Sexual health, Step-free

Spittal Street Clinic (Edinburgh Access Practice)

22-24 Spittal St, Edinburgh

EH3 9DU

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45)
Monday: 9am-11:30am (dentist drop-in)
Friday: 9am-11am (dentist drop-in)
Monday: 2pm-3:30pm (dentist drop-in)
Wednesday: 1:45pm-5pm (opens late every 4th Wed)

Wide range of services including drop-in NE, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.

Mental health, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links, Alcohol workers, Counselling, Drugs workers, Outreach workers