Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
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Ace of Clubs
St Alphonsus Rd, Clapham
SW4 7AS
Phone: 020 7720 2811
Monday-Friday: 12pm-2:15pm (Lunch - £1 contribution encouraged)
Monday-Thursday: 12pm-2:30pm (Caseworkers: appointment only)
Monday, Wednesday, Friday: 9:15am-11:45am (Showers: appointment only)
Monday-Friday: 12pm-2:30pm (IT suite)
Monday & Thursday: 11:30am-2:30pm (NHS Nurse: appointment only)
Wednesday: 11am-2:30pm (NHS Dentist: appointment only)
Monday-Friday: 9:30am-4:30pm (Laundry service - £2 per load)
Thursday: 9:30am-4:30pm (Every second Thursday: Refugee/Asylum Seekers & Migrant support)
We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to.
Barber, Bathroom/showers, Education/training, Medical/health, Free food, Financial advice, Signposting to other services, Tenancy support
Crisis Skylight (Brent)
1-2 Bank Buildings, High Street, Harlesden
NW10 4LT
Phone: 0208 965 2561
Monday-Friday: 10am-4pm (phone line open)
The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation.
Bathroom/showers, Careers advice, Free food, Medical/health, Signposting to other services, Tenancy support
RHEST (Regional Homeless Engagement with Substance Treatment)
Phone: 020 3745 0363
This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz
Alcohol workers, Signposting to other services, Medical/health, Outreach workers
The Greenhouse GP Practice
19 Tudor Road, Hackney
E9 7SN
Phone: 020 8510 4490
Monday-Friday: 9am-4:30pm (housing advice)
Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling.
Alcohol workers, Drugs workers, Needle exchange, Legal advice, Step-free, Financial advice, Signposting to other services, Tenancy support
Combat Stress
National
Phone: 0800 138 1619
Confidential advice and support to veterans and their families. 07537 173 683 (textline)
Mental health, Counselling, Signposting to other services
Each
Nationwide
Phone: 0808 1000 143
Helpline and support for young people affected by homophobic bullying. If you have been a target of this bullying you can call our helpline, or email: info@each.education
Counselling, Legal advice, Education/training, Signposting to other services
Equality Network
National
Phone: 0131 467 6039
A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-to-1 support and produce guidance.
Counselling, Signposting to other services
Frank
Phone: 0300 123 6600
Monday-Sunday: 2pm-6pm (Live online chat)
Honest drug advice for young people. Find local drug treatment centres. Textline: 82111
Drugs workers, Signposting to other services
Galop
Phone: 0800 999 5428
Wednesday-Friday: 9:15am-4:30pm
Monday-Friday: 1pm-2pm (helpline closed for lunch)
The LGBT+ anti-violence charity. Offers support for LGBTQ+ people experiencing hate crime, sexual violence or transphobia. Online Galop chatbot available on website 24/7.
Legal advice, Counselling, Medical/health, Advocacy, Tenancy support, Signposting to other services
Refuge
Phone: 0808 2000 247
The freephone, 24-hour National Domestic Abuse helpline for women and children in England.
Counselling, Signposting to other services
Central & West Integration Network (CWIN)
Garnethill Multicultural Centre, 21 Rose Street, Glasgow
G3 6RE
Phone: 0141 573 0978
Monday: 1pm-4pm (Drop-in)
Monday, Thursday, Friday: 1:30pm-2:30pm (Food Hub)
Friday: 12pm-1:30pm (Community Meal)
Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in.
Advocacy, Education/training, Free food, Signposting to other services, Creative classes
Govan Community Project
31 Garmouth Street, Glasgow
G51 3PR
Phone: 0800 310 0054
Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details.
Advocacy, Education/training, Free food, Legal advice, Signposting to other services
LGBT Youth Scotland
We are Scotland’s national charity for LGBTQ+ young people, aged 13-25. We support young people in all aspects of their lives through the provision of amazing youth work. Visit website to find a local group.
Counselling, Signposting to other services
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
Phone: 0141 353 2220
Monday & Tuesday: 10:30am-1pm (Housing Advice drop-in)
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: https://paih.knack.com/room-for-refugees#self-referral
Free food, Careers advice, Legal advice, Tenancy support, Signposting to other services, Financial advice
Scottish Refugee Council
Phone: 0808 196 7274
Advice and support for refugees and asylum seekers. Can signpost you to charities all over Scotland.
Advocacy, Education/training, Tenancy support, Financial advice, Signposting to other services
Stonewall Scotland
Help, information and support for LGBT communities and their allies. At Stonewall, we stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be ourselves and can live our lives to the full.
Counselling, Legal advice, Signposting to other services