Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
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- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
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you are viewing "Advice services"
Ashford Place Assessment Centre
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
Phone: 0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
Phone: 020 8801 3999
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange
SHP
245 Gray's Inn Road
WC1X 8QY
Phone: 0204 509 8300
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
Phone: 020 8735 5810
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers
Barony (Contact Point, Edinburgh)
101 High Riggs Road, Tollcross, Edinburgh
EH3 9RP
Phone: 0345 140 7777
Sunday: 11am-4pm (drop-in - read the Sunday papers!)
Wednesday: 10:30am-4:30pm (drop-in)
Monday & Thursday: 2pm-8pm drop-in
Monday: 2:30pm-4:30pm Art Group
Monday: 6:30pm-7:30pm Games Group
Tuesday: 11am-12:30pm Walking Group
Tuesday: 2pm-4pm Taster Sessions
Wednesday: 11am-2pm Swimming Group
Wednesday: 3pm-4pm Wellbeing Group / Guest Speakers
Thursday: 2:30pm-4:30pm Open Day
Thursday: 6:30pm-7:30pm Mixed Media Night
Mental health resource offering emotional, social and practical support to adults who are vulnerable and who feel isolated.The service promotes healthy lifestyle choices and meaningful activity. Open for drop-in Mon-Thu & Sun.
Mental health, Counselling, Leisure facilities, Music/drama, Art classes, Step-free
Crisis Skylight (Edinburgh)
Crichton House, 4 Crichton Close, Edinburgh
EH8 8DT
Phone: 0131 209 7700
Helps single homeless people get set up for a more stable and secure future. Multiple activities, workshops and learning opportunities available. Crisis Skylight is NOT a drop in - please phone for appointment. Events do not take place at Skylight - we use multiple venues across the city. Please visit the website or phone for full timetable and venue information: https://crisis.org.uk/get-help/edinburgh//timetable
Accommodation/housing advice, Art classes, Education/training, Internet access, Music/drama, Leisure facilities
The Marie Trust
32 Midland Street, Glasgow
G1 4PR
Phone: 0141 221 0169 (option 2)
Friday: 9am-4pm (closed 11.30–12.30)
Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities.
Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
Phone: 0800 652 3757 (9am-5pm)
Tuesday: 9am-11am (drop-in)
Friday: 1pm-3pm (drop-in)
Monday: 9am-4:45pm (needle exchange)
Tuesday & Thursday: 9am-7:45pm (needle exchange)
Wednesday: 11am-4:45pm (needle exchange)
Friday: 9am-4:15pm (needle exchange)
Tuesday: 4pm-7pm (drop-in)
Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Phone or drop in for more services information, including Cooking, Art Classes, Gardening, etc. Other venues across Edinburgh available: call freephone number for information.
Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free
DHA
Phoenix Street, Derby
DE1 2ER
Phone: 01332 287 850
Direct help via specialist advice, advocacy and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt and housing difficulty. For help and advice call 01332 287 850.
Accommodation/housing advice, Advocacy, Art classes, Benefits advice, Bathroom/showers, Bedding, Debt advice, Tenancy support
Selby Street Mission
Selby Street, Hull
HU3 3PT
Phone: 01482 442461
Tuesday: 11am-1pm (lunch)
Wednesday: 11am-2pm (addiction recovery group)
Friday: 10am-2pm (Create arts group, with shared lunch)
Sunday: 10:30am-12pm (informal service, with breakfast)
Serves the local community, demonstating Christ?s love in practical ways, feeding the hungry and helping people to be free of addiction and debt.
Art classes, Benefits advice, Bathroom/showers, Clothing store, Debt advice, Food (free), Food
The Whitechapel Centre
Langsdale Street, Liverpool
L3 8DU
Phone: 0151 207 7617
Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Music/drama, Outreach workers, Tenancy support, Ex-forces, Ex-offenders
Wirral Churches Ark Project
Mary Cole House, 6 Sandford Street, Birkenhead
CH41 1BN
Phone: 0151 649 0111
Monday-Friday: 9am-12am (crisis training and events – term-time only)
Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ?Mainstay? (www.mainstayliverpool.org.uk).
Accommodation/housing advice, Advocacy, Art classes, Benefits advice, Bathroom/showers, Bedding, Debt advice, Education/training, Food, Internet access, Laundry, Music/drama
1625 Independent People
Kingsley Hall, 59 Old Market Street, Bristol
BS2 0ER
Phone: 0117 317 8800
Work with 16-25-year-olds in Bristol who are homeless or at risk of homelessness by providing housing, mediation, advice, training opportunities and developing skills for successful independent living.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Music/drama, Outreach workers, Tenancy support
St Petrock's
10 Cathedral Yard, Exeter
EX1 1HJ
Phone: 01392 422396
Wednesday & Friday: 10am-12pm (mental health practitioner)
Tuesday & Thursday: 2pm-4pm (probation, housing, jobs etc)
Monday: 2pm-4pm (women's group)
Monday & Thursday: 9am-12pm podiatrist Monday, nurse Thursday)
Tuesday: 11am-1pm (alternative healing)
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Medical/health, Music/drama, Outreach worker links, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders
Beacon House Ministries
90-91 East Hill, Colchester, Essex
CO1 2QN
Phone: 01206 761960
Practical help and medical care, occupational therapies, personal development and health awareness, working in co-operation with other services. Raises awareness of the needs experienced by vulnerable people to community groups.
Accommodation/housing advice, Advocacy, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Food (free), Foot care, Internet access, Laundry, Medical/health, Tenancy support, Ex-forces, Ex-offenders, Leisure facilities
Crisis Sklylight Merseyside
96 Kent Street, Liverpool
L1 5BD
Phone: 0151 218 7000
Tuesday: 8:30am-8pm (reception hours)
Huge range of courses and activities at Skylight and around Liverpool - call in or check the website for details. Help and support in housing, education and training, and health and wellbeing.
Mental health, Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Music/drama, Outreach workers
Streetlife
48 Buchanan St, Blackpool
FY1 3LQ
Phone: 01253 294477; 01253 291038 night
Tuesday: 1pm-3pm (counselling)
Wednesday & Thursday: 3:30pm-6pm (life skills)
Friday: 9am-4pm (counselling)
Saturday: 2pm-5pm (cook & eat)
Monday-Sunday: 7pm-9am (night shelter, St John's Walk)
Day centre and night shelter which is open all year. Shelter and support for young people 16?25.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Medical/health, Needle exchange, Outreach worker links, Sexual health, Tenancy support
The Booth Centre
Manchester Cathedral, Victoria St, Manchester
M3 1SX
Phone: 0161 835 2499
Tuesday & Thursday: 9am-12pm (drop-in)
An activities- and advice-based day centre which enables homeless people to rebuild their lives. See <a href="http://bit.ly/cv8ZI5">website</a> for details of all activities.
Outreach workers, Outreach worker links, Music/drama, Leisure facilities, Internet access, Food (free), Education/training, Drugs workers, Benefits advice, Art classes, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health
The Mustard Tree
110 Oldham Road, Ancoats, Manchester
M4 6AG
Phone: 0161 228 7331
Friday & Saturday: 10am-4pm
Support for homeless and marginalised people across Greater Manchester. They work with those who are facing barriers to employment, education, good health outcomes, secure housing, social integration and financial integration, by seeking to tackle the causes and consequences of poverty.
Mental health, Accommodation/housing advice, Advocacy, Art classes, Bedding, Careers advice, Clothing store, Counselling, Education/training, Food (free), Music/drama, Tenancy support, Leisure facilities
Access Community Trust
28 Gordon Road, Lowestoft, Suffolk
NR32 1NL
Phone: 01502 527200
Saturday & Sunday: 9am-3pm
Tuesday: 9am-4pm (10am–2pm – Samaritans drop-in)
Wednesday: 9am-4pm (2pm–4pm – dual diagnosis team drop-in)
Friday: 9am-4pm
Provides support with housing, health, wellbeing and education and employment. Wide range of services.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Leisure facilities
Prebend Day Centre
12-14 Prebend Street, Bedford
MK40 1QW
Phone: 01234 365955
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders