Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Mar-Apr 2021 : SOLUTIONS READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Winter shelter:
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am
Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only)
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 18+, dry, 25 spaces.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders

Caritas Anchor House

81 Barking Road, Canning Town

E16 4HB

Phone: 0207 476 6062

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.

Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange

St Mungo's (was Broadway Day Centre)

13 Market Lane

W12 8EZ

Phone: 020 8735 5810

Monday: 10am-12pm (nurse & podiatry services)
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)

The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.

Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1pm
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

Barony (Contact Point, Buckhaven)

22 Lawrence Street, Buckhaven

KY8 1BQ

Phone: 0345 140 7777

Monday-Friday: 9:30am-4pm

The mental health day centre is for people aged 18+ experiencing mental health problems; for those with dual diagnosis (for example, mental health and learning disability; mental health and/or drug, alcohol problems). All groups, activities and events were created by service users to help meet their needs.

Mental health, Advocacy, Alcohol workers, Art classes, Drugs workers, Music/drama, Leisure facilities

Barony (Contact Point, Edinburgh)

101 High Riggs Road, Tollcross, Edinburgh

EH3 9RP

Phone: 0345 140 7777

Tuesday: 10:30am-4pm (drop-in)
Sunday: 11am-4pm (drop-in - read the Sunday papers!)
Wednesday: 10:30am-4:30pm (drop-in)
Monday & Thursday: 2pm-8pm drop-in
Monday: 2:30pm-4:30pm Art Group
Monday: 6:30pm-7:30pm Games Group
Tuesday: 11am-12:30pm Walking Group
Tuesday: 2pm-4pm Taster Sessions
Wednesday: 11am-2pm Swimming Group
Wednesday: 3pm-4pm Wellbeing Group / Guest Speakers
Thursday: 2:30pm-4:30pm Open Day
Thursday: 6:30pm-7:30pm Mixed Media Night

Mental health resource offering emotional, social and practical support to adults who are vulnerable and who feel isolated.The service promotes healthy lifestyle choices and meaningful activity. Open for drop-in Mon-Thu & Sun.

Mental health, Counselling, Leisure facilities, Music/drama, Art classes, Step-free

Barony (Contact Point, Kirkcaldy)

411-417 High Street, Kirkcaldy

KY1 2SG

Phone: 0345 140 7777

Monday-Friday: 9:30am-4pm

The mental health day centre is for people aged 18+ experiencing mental health problems; for those with dual diagnosis (for example, mental health and learning disability; mental health and/or drug, alcohol problems). All groups, activities and events were created by service users to help meet their needs.

Advocacy, Drugs workers, Alcohol workers, Mental health, Music/drama, Art classes, Leisure facilities

Health in Mind

40 Shandwick Place, Edinburgh

EH2 4RT

Phone: 0131 225 8508

Monday-Friday: 9am-5pm

A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - check website for details.

Mental health, Accommodation/housing advice, Advocacy, Counselling, Tenancy support, Art classes, Education/training

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh

EH6 7EZ

Phone: 0800 652 3757 (9am-5pm)

Monday, Wednesday, Thursday: 10am-4pm (drop-in)
Tuesday: 9am-11am (drop-in)
Friday: 1pm-3pm (drop-in)
Monday: 9am-4:45pm (needle exchange)
Tuesday & Thursday: 9am-7:45pm (needle exchange)
Wednesday: 11am-4:45pm (needle exchange)
Friday: 9am-4:15pm (needle exchange)
Tuesday: 4pm-7pm (drop-in)

Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Phone or drop in for more services information, including Cooking, Art Classes, Gardening, etc. Other venues across Edinburgh available: call freephone number for information.

Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Wirral Churches Ark Project

Mary Cole House, 6 Sandford Street, Birkenhead

CH41 1BN

Phone: 0151 649 0111

Monday-Sunday: 9am-9am (accommodation and support)
Monday-Friday: 9am-12am (crisis training and events – term-time only)

Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ?Mainstay? (www.mainstayliverpool.org.uk).

Accommodation/housing advice, Advocacy, Art classes, Benefits advice, Bathroom/showers, Bedding, Debt advice, Education/training, Food, Internet access, Laundry, Music/drama

St Petrock's

10 Cathedral Yard, Exeter

EX1 1HJ

Phone: 01392 422396

Monday-Friday: 9am-1pm (drop-in)
Wednesday & Friday: 10am-12pm (mental health practitioner)
Tuesday & Thursday: 2pm-4pm (probation, housing, jobs etc)
Monday: 2pm-4pm (women's group)
Monday & Thursday: 9am-12pm podiatrist Monday, nurse Thursday)
Tuesday: 11am-1pm (alternative healing)

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Medical/health, Music/drama, Outreach worker links, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders

Beacon House Ministries

90-91 East Hill, Colchester, Essex

CO1 2QN

Phone: 01206 761960

Monday-Sunday: 10am-2pm (medical clinic, café, laundry, showers; barber on Tuesday)

Practical help and medical care, occupational therapies, personal development and health awareness, working in co-operation with other services. Raises awareness of the needs experienced by vulnerable people to community groups.

Accommodation/housing advice, Advocacy, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Food (free), Foot care, Internet access, Laundry, Medical/health, Tenancy support, Ex-forces, Ex-offenders, Leisure facilities

Crisis Sklylight Merseyside

96 Kent Street, Liverpool

L1 5BD

Phone: 0151 218 7000

Monday, Wednesday, Thursday, Friday: 8:30am-6pm (reception open)
Tuesday: 8:30am-8pm (reception hours)

Huge range of courses and activities at Skylight and around Liverpool - call in or check the website for details. Help and support in housing, education and training, and health and wellbeing.

Mental health, Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Music/drama, Outreach workers

Streetlife

48 Buchanan St, Blackpool

FY1 3LQ

Phone: 01253 294477; 01253 291038 night

Monday, Wednesday, Thursday: 1pm-3:30pm (drop-in)
Tuesday: 1pm-3pm (counselling)
Wednesday & Thursday: 3:30pm-6pm (life skills)
Friday: 9am-4pm (counselling)
Saturday: 2pm-5pm (cook & eat)
Monday-Sunday: 7pm-9am (night shelter, St John's Walk)

Day centre and night shelter which is open all year. Shelter and support for young people 16?25.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Medical/health, Needle exchange, Outreach worker links, Sexual health, Tenancy support

York Arc Light

Union Terrace, York

YO31 7AS

Phone: 01904 630 500

Monday-Sunday: 8am-10:30pm (support services)
Monday-Sunday: 9am-9am

Accommodation and support to homeless men and women in York. Welcoming centre has 35 bedrooms, meeting and counselling spaces, education, health, fitness and community facilities.

Accommodation/housing advice, Art classes, Benefits advice, Bathroom/showers, Education/training, Food, Foot care, Internet access, Clothing store, Leisure facilities

Prebend Day Centre

12-14 Prebend Street, Bedford

MK40 1QW

Phone: 01234 365955

Monday-Sunday: 8:30am-12:30pm

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders