Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

Mar-Apr 2020 : MOVING ON READ ONLINE
London edition (PDF 1.59MB) DOWNLOAD ISSUE
Scottish edition (PDF 1.45MB) DOWNLOAD ISSUE

DOWNLOADS

Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
722 Young People Service

722 Leytonstone High Road, Leytonstone

E11 3AJ

Phone: 0300 555 1158

Monday-Friday: 9am-5pm

For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Winter shelter:
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am
Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only)
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 18+, dry, 25 spaces.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders

Ace of Clubs

St Alphonsus Rd, Clapham

SW4 7AS

Phone: 020 7720 2811

Monday-Friday: 12pm-3pm

Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.

Accommodation/housing advice, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Education/training, Food, Medical/health, Outreach worker links

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)

Call for the times of their wide range of services.

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care, Medical/health

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road

W10 5PL

Phone: 020 8969 2292


Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens

EC1N 7RJ

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

Ashford Place Assessment Centre

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities

Assisted Homes CIC

453 High Road, Wood Green

N22 8JD

Phone: 0208 889 1119

Monday-Friday: 9am-5pm

Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Step-free

Aziziye Mosque

117-119 Stoke Newington Road

N16 8BU

Phone: 020 7254 0046

Monday-Sunday: 11am-11pm

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

Barka UK (Reconnections Project)

Phone: 0207 275 7768

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English)

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice

Bench Outreach

14 New King Street, Deptford

SE8 3HS

Phone: 020 8694 7740

Thursday: 1pm-4pm (SHE)

SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.

Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support

Bethnal Green Legal Advice Clinic

University House, 104 Roman Road

E2 0RN

Phone: 020 8980 4205

Monday & Wednesday: 10am-12pm (drop-in)
Tuesday & Wednesday: 5:30pm-7pm (drop-in)
Thursday: 6:30pm-8pm (drop-in)

Please arrive early. Covers employment and debt. More information from the website.

Benefits advice, Debt advice, Legal advice

Bridges

Memorial Community Church, 389-395 Barking Rd

E13 8AL

Phone: 020 7474 6603

Saturday: 8am-11:30am (cooked breakfast 9–11am)
Monday: 10am-2pm

Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

Benefits advice, Bathroom/showers, Clothing store, Food (free), Medical/health, Outreach worker links

Brixton Advice Centre

167 Railton Road

SE24 OLU

Phone: 020 7733 7554

Monday-Thursday: 10am-3pm (call into reception)

Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

C4WS Homeless Project Night Shelter

Various churches in Camden

Phone: 020 7278 6267

06 November to 02 April
Monday-Sunday: 7:30pm-8:45am

Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Outreach worker links, Leisure facilities

Camden Health Improvement Practice (Hampstead Road)

108 Hampstead Road

NW1 2LS

Phone: 020 3182 4200

Monday, Wednesday, Thursday: 9:30am-12:30pm (doctor, nurse)
Tuesday-Thursday: 2pm-4:30pm (doctor, nurse)
Friday: 1:30pm-4pm (doctor, nurse)
Tuesday: 10:30am-12:30pm

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Mental health, Benefits advice, Bathroom/showers, Clothing store, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd

SW1P 2BG

Phone: 020 7222 1602 (reception)

Monday-Thursday: 9:30am-3:30pm
Friday: 12:30pm-3:30pm

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

Caritas Anchor House

81 Barking Road, Canning Town

E16 4HB

Phone: 0207 476 6062

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town

NW1 9NN

Phone: 020 7485 2722

Tuesday, Wednesday, Friday: 9:30am-5pm
Monday & Thursday: 9:30am-8pm

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Legal advice

Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road

E5 0PU

Phone: 020 8533 9676

Sunday: 2:30pm-4pm
Wednesday: 12:30pm-3:30pm (Job Club)

Contact: coordinator.claptondropin@gmail.com. Help to access services, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, with support to access Universal Job Match, write a CV and apply for jobs. For info about peer support for women or mental health support, phone, call in or check the website.

Mental health, Benefits advice, Careers advice, Food (free), Outreach worker links, Legal advice, Ex-offenders

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex

CO3 3DF

Phone: 01206 549885; 01206 805324

Monday-Saturday: 7:15pm-9am
Sunday: 12:30pm-9am

Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Education/training, Food, Internet access, Laundry, Tenancy support

Commonside Community Development Trust

New Horizon Centre, South Lodge Avenue, Pollards Hill

CR4 1LT

Phone: 020 8764 9582 x 207

Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Monday, Tuesday, Friday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Thursday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Thursday: 11am-1pm Drop-in café area for appointments for advice re eg mental health services, GPs, dentist, DWP/JCP etc
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Saturday: 8:30am-6:30pm Also free Afro-Caribbean meal at late lunchtime.
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Sunday: 8:30am-6:30pm
Sunday: 11:30am-1:30pm Additionally free veggie lunch and chat with local SDA

Commonside Trust runs the New Horizon Centre in Pollards Hill, London Borough of Merton; includes a lunch club for older people and support services for families, socially prescribed patients, volunteering, employability support.

Accommodation/housing advice, Benefits advice, Drugs workers, Food (free), Mental health, Clothing store, Debt advice, Tenancy support, Laundry

Consonant

Berol House, 25 Ashley Road

N17 9LJ

Phone: 020 7354 9631

Tuesday: 1:30pm-4pm (phone advice: 020 7402 6750)
Wednesday: 10am-12:30pm (phone advice: 020 7402 6750)
Tuesday: 10am-12:30pm (Derry House, Penfold St. NW8 8HJ)
Wednesday: 10:30am-12:30pm (Church Street Library)
Monday-Friday: 9:30am-5:30pm (legal advice: legal@consonant.org.uk; 020 7354 9631)

Immigration legal advice and representation, education and training, ESOL classes and much more for migrants in Westminster and Tottenham. Visit their website for the complete range of classes.

Advocacy, Legal advice, Accommodation/housing advice, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Medical/health

Croydon Churches Floating Shelter

Various churches

Phone: 07752 272481

Winter shelter (not during Crisis Christmas):
01 November to March
Monday-Sunday: 7:30pm-8am (will close late March but date not finalised)

Local referrals from local agencies via Croydon Reach (020 7870 8855); Croydon SNAP Team (020 8760 5498); Crisis Skylight (020 3848 1700) providing showers and offers training for employment/help with benefits; Turnaround (020 8760 5530). Agencies should phone 8am-4pm to check vacancies. 14 bed spaces.

Accommodation/housing advice, Food, Benefits advice, Bathroom/showers

Divine Rescue

Thurlow Lodge, 1 Thurlow Street

SE17 2US

Phone: 020 3489 1765

Monday-Friday: 9am-4pm

Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.

Accommodation/housing advice, Advocacy, Benefits advice, Clothing store, Counselling, Education/training, Food (free), Outreach workers