Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services"
Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton

E10 7ES

Phone: 020 8558 1986

Monday-Friday: 9am-5pm

Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.

Accommodation/housing, Advocacy, Creative classes, Education/training, Legal advice

London Coalition Against Poverty

Angel Alley, 84b Whitechapel High St

E1 7QX

Phone: 07932 241737

A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.

Accommodation/housing, Advocacy, Creative classes, Debt advice, Legal advice

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing, Alcohol workers, Creative classes, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

Mary Ward Legal Centre

10 Great Turnstile

WC1V 7JU

Phone: 020 7831 7079; 020 7269 0292

Monday-Friday: 9:30am-5:30pm
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)

Housing advice for people on low income. Free legal advice – call or see website.

Accommodation/housing, Advocacy, Creative classes, Debt advice, Legal advice

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing, Advocacy, Alcohol workers, Debt advice, Drugs workers, Free food, Laundry, Tenancy support, Creative classes, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

Plumstead Community Law Centre

36 Wellington Street, Woolwich

SE18 6PE

Phone: 020 8854 8848

Monday: 11am-12:30pm (drop in – employment advice, 36 Wellington St, SE18 6PF)
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)

Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.

Creative classes, Legal advice

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.

Mental health, Advocacy, Creative classes, Careers advice, Counselling, Internet access, Medical/health, Outreach workers, Sexual health

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.

Mental health, Art classes, Creative classes, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Needle exchange

Richmond Legal Advice Service

Holy Trinity Church, Sheen Pk, Richmond

TW9 1UP

Phone: 020 8891 2105

Tuesday: 8pm-9:30pm

Covers children, domestic violence, employment, housing, benefits etc.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Robes Project (Southwark & Lambeth)

SE1 3UJ

Phone: 020 7407 5623

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)

Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.

Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Free food

Sangam Association of Asian Women

210 Burnt Oak Broadway

HA8 0AP

Phone: 020 8952 7062

Monday-Friday: 9:30am-5pm
Saturday: 9am-1pm

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.

Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training

SHP

245 Gray's Inn Road

WC1X 8QY

Phone: 0204 509 8300

Monday-Sunday: 9am-5pm

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.

Accommodation/housing, Art classes, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.

Accommodation/housing, Alcohol workers, Creative classes, Drugs workers, Outreach workers, Tenancy support

St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)

Phone: 0207 483 2892

For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.

Accommodation/housing, Advocacy, Creative classes, Careers advice

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 8am-8pm (closed 12.30–1.30)
Saturday & Sunday: 8am-5pm

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex

NW10 0PW

Phone: 0203 441 1335

Monday-Sunday: 10am-6pm (office open)
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)

Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.

Advocacy, Creative classes, Bedding, Clothing store, Education/training, Free food

University of Greenwich Legal Advice Centre

University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row

SE10 9LS

Phone: 0208 331 9947

Monday-Thursday: 9am-5pm (phone)

TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.

Creative classes, Legal advice

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Accommodation/housing, Debt advice, Creative classes, Legal advice

Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

The Mix

Phone: 0808 808 4994

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice

Casus Omissus - The Aberdeen Law Project

Ferryhill Community Centre, Albury Road, Aberdeen

AB11 6TN

Phone: 01224 272 434

Monday-Friday: 10am-5pm
Thursday: 5:30pm-7:30pm

Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Central & West Integration Network (CWIN)

Garnethill Multicultural Centre, 21 Rose Street, Glasgow

G3 6RE

Phone: 0141 573 0978

Monday, Tuesday, Thursday, Friday: 10am-4pm
Monday: 1pm-4pm (Drop-in)
Monday, Thursday, Friday: 1:30pm-2:30pm (Food Hub)
Friday: 12pm-1:30pm (Community Meal)

Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in.

Advocacy, Education/training, Free food, Signposting to other services, Creative classes

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).

Accommodation/housing, Alcohol workers, Creative classes, Careers advice, Drugs workers, Tenancy support, Mental health, Education/training, Leisure facilities, Benefits/welfare advice

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Free food, Internet access, Luggage storage, Sexual health, Tenancy support, Leisure facilities