Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services"
London Coalition Against Poverty

Angel Alley, 84b Whitechapel High St

E1 7QX

Phone: 07932 241737

A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.

Accommodation/housing, Advocacy, Creative classes, Debt advice, Legal advice

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing, Alcohol workers, Creative classes, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

Mary Ward Legal Centre

10 Great Turnstile

WC1V 7JU

Phone: 020 7831 7079; 020 7269 0292

Monday-Friday: 9:30am-5:30pm
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)

Housing advice for people on low income. Free legal advice – call or see website.

Accommodation/housing, Advocacy, Creative classes, Debt advice, Legal advice

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing, Advocacy, Alcohol workers, Debt advice, Drugs workers, Free food, Laundry, Tenancy support, Creative classes, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

PopLaw Legal Advice Clinic

The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road

E14 6BT

Phone: 07920 288 269

Tuesday: 6pm-8pm (appointments only)

Free advice clinics. Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets and surrounding boroughs. More info from the website: www.ideastore.co.uk/visit-us/idea-store-chrisp-street Clinics are drop-in so an appointment is not required. In addition, PopLaw provide a remote service by email and by telephone. Every second Tuesday, 6.15 to 8.15pm. See schedule on the website, by email, or on the phone.

Accommodation/housing, Creative classes, Debt advice, Tenancy support, Legal advice

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

A comprehensive and holistic range of support services for people living with and affected by HIV as well as HIV and STI testing, prevention and outreach. Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV. Peer support, social/support groups, psychology services for women, creative classes and counselling available. To access the service fill a self-referral online here: www.positiveeast.org.uk/our-services/self-referral-portal

Mental health, Advocacy, Creative classes, Counselling, Internet access, Medical/health, Outreach workers, Sexual health

Richmond Legal Advice Service

Holy Trinity Church, Sheen Park, Richmond

TW9 1UP

Phone: 020 8940 7362

Tuesday: 8pm-9:30pm

Free legal advice drop-in clinic. No appointment needed. Covers children, domestic violence, employment, housing, benefits etc. Advice sessions run every other Tuesday evening between 8pm and 9.30pm in Richmond. See the website for schedule. Preferred method of contact for any enquiries is by email or by visit.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Sangam Foundation

210 Burnt Oak Broadway, Edgware, Middlesex

HA8 0AP

Phone: 020 8952 7062

Monday-Friday: 9:30am-5pm
Saturday: 9am-1pm

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes. Check the website or email for more information. Closed Mondays and weekends.

Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. A number of services and resources are listed on the website.

Accommodation/housing, Alcohol workers, Creative classes, Drugs workers, Outreach workers, Tenancy support, Signposting to other services

Sufra NW London

160 Pitfield Way

NW10 0PW

Phone: 020 3441 1335

Monday-Sunday: 10am-6pm (office open)
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)

Sufra is a charity in north west London that prevents hunger, fights poverty and builds community. Coordinates a food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. Food bank address and opening times: Sufra NW London 160 Pitfield Way, NW10 0PW. TUESDAYS & THURSDAYS 11AM - 3PM. The community kitchen serves free, freshly-cooked, 2 or 3 course hot meals. It runs Mondays, Tuesdays & Wednesdays, 6PM TO 8PM at New Horizons Centre, 1 Robson Avenue, NW10 3SG.

Advocacy, Creative classes, Bedding, Clothing store, Education/training, Free food

University of Greenwich Legal Advice Centre

University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row

SE10 9LS

Monday-Thursday: 9am-5pm (phone)

TERM-TIME only. Fill an enquiry form for an appointment on the website. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling.

Creative classes, Legal advice

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Accommodation/housing, Debt advice, Creative classes, Legal advice

Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more. Phone line open 8am to 8pm, 7 days a week

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice

Casus Omissus - The Aberdeen Law Project

Ferryhill Community Centre, Albury Road, Aberdeen

AB11 6TN

Phone: 01224 272 434

Monday-Friday: 10am-5pm
Thursday: 5:30pm-7:30pm

Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Central & West Integration Network (CWIN)

Garnethill Multicultural Centre, 21 Rose Street, Glasgow

G3 6RE

Phone: 0141 573 0978

Monday, Tuesday, Thursday, Friday: 10am-4pm
Monday: 1pm-4pm (Drop-in)
Monday, Thursday, Friday: 1:30pm-2:30pm (Food Hub)
Friday: 12pm-1:30pm (Community Meal)

Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in.

Advocacy, Education/training, Free food, Signposting to other services, Creative classes

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).

Accommodation/housing, Alcohol workers, Creative classes, Careers advice, Drugs workers, Tenancy support, Mental health, Education/training, Leisure facilities, Benefits/welfare advice

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Free food, Internet access, Luggage storage, Sexual health, Tenancy support, Leisure facilities

The Connect Hub (Simon Community Scotland)

Phone: 0141 418 6980

Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org

Outreach worker links, Tenancy support, Internet access, Counselling, Creative classes, Education/training, Mental health, Bathroom/showers, Legal advice

The Marie Trust

29 Albion Street, Glasgow

G1 1LH

Phone: 0141 286 0065

Monday-Thursday: 10am-5pm Drop-in
Friday: 10am-4:30pm (Drop-in)

We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.

Creative classes, Careers advice, Counselling, Outreach worker links, Outreach workers, Tenancy support, Education/training, Mental health, Advocacy, Accommodation/housing, Internet access, Step-free, Ex-offenders

University of Strathclyde Law Clinic

Room 844, Graham Hill Building, 40 George Street, Glasgow

G1 1BA

Phone: 014 1548 5995

Monday-Friday: 9am-5pm
Monday: 6pm-7:30pm (drop-in 3rd wk of month)
Wednesday: 6pm-7:30pm (drop-in 1st wk of month)

Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.

Advocacy, Creative classes, Tenancy support, Legal advice