
Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
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- Domestic violence
- Drugs/alcohol
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- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
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- Women
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- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
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- needle exchange
- outreach worker links
- outreach workers
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you are viewing "Advice services"
Ashford Place Assessment Centre
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities
CARIS Islington Churches Cold Weather Shelter
The Annexe, St Mellitus Church, Tollington Park
N4 3AG
Phone: 07913 020738
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.
Advocacy, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Internet access, Laundry, Outreach worker links
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
Phone: 01206 549885; 01206 805324
Sunday: 12:30pm-9am
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Education/training, Food, Internet access, Laundry, Tenancy support
Ealing Churches Winter Night Shelter
Phone: 07930 378263
Monday-Sunday: 7:30pm-8:30am
Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.
Accommodation/housing advice, Benefits advice, Outreach worker links, Food (free), Debt advice, Bedding, Laundry, Bathroom/showers
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
Monday-Sunday: 7:30pm-8am
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
Phone: 020 7351 4948
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange
Robes Project (Southwark & Lambeth)
SE1 3UJ
Phone: 020 7407 5623
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Food (free)
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Tuesday: 9:30am-12pm (mental health surgery)
Wednesday: 10am-1pm (osteopath)
Thursday: 9:30am-1pm (DWP surgery)
Sunday: 10:30am-11:30am (clothing store, 2nd, 3rd & last of month, Oct–May)
Thursday: 9:30am-1pm (health advice for refugees)
Monday-Friday: 10:30am-1pm (access to computers)
Monday & Friday: 9:30am-1pm (nurse)
Monday & Wednesday: 10am-11am (clothing store, by ticket only)
Monday: 9am-1pm (nurse)
Open-access day centre open 7 days a week. Daily services include breakfast & lunch, showers and housing & welfare advice. All services are free.
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
The Margins Project
19b Compton Terrace
N1 2UN
Phone: 020 7704 9050
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
Phone: 020 7928 1677
Saturday: 9am-12pm
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
Mental health, Bathroom/showers, Clothing store, Food, Medical/health, Outreach worker links, Leisure facilities
Dr Kershaw’s Hospice
Turf Lane, Royton, Oldham, Greater Manchester
OL2 6EU
Phone: 0161 624 9984
The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."
Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Food (free), Foot care, Food, Internet access
Crossreach (Rankeillor Initiative)
205 Cowgate, Edinburgh
EH1 1JH
Phone: 0131 225 4901
Monday-Friday: 9am-5pm (phone only for referrals)
For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.
Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training
Glasgow Winter Night Shelter
35 East Campbell St, Glasgow
G1 5DT
Phone: 07555591466 (n); 01412212630 (d)
Monday-Sunday: 10pm-8am
Open to anyone 18+ who is homeless and has nowhere else to sleep. Breakfast in the morning.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Food (free), Medical/health
Lodging House Mission
35 East Campbell St, Glasgow
G1 5DT
Phone: 0141 552 0285
Tuesday: 1:30pm-2:15pm Church Service
Wednesday & Thursday: 11:30am-12pm Prayers
Thursday: 6pm-7pm Narcotics Anonymous
Friday: 9:30pm-12am Narcotics Anonymous
Sunday: 6:30pm-9:30pm Narcotics Anonymous
Tuesday: 7pm-8:30pm
Day centre with multiple activities and education services - call 0141 552 0285 for details. Free breakfast (8-10am) and lunch (12-1:30pm). Showers, foot clinic, haircuts, counselling, pool, table tennis, board games. IT suite (10am-12noon, 1:30-3pm). Free phone facilities 9:30-11:30am, 1:30-3pm).
Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders
Niddry St Wellbeing Centre (Salvation Army)
25 Niddry Street, Edinburgh
EH1 1LG
Phone: 0131 523 1060
Monday-Friday: 11:30am-12:45pm
Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention. Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid Mon – Women’s group 1:15 Tues – Men’s group 1:15 Wed – Café clinic, access to GP 2pm Thurs – Psychosocial group 1:15 Fri – Arty Farty Fridays 1:15 Access to 1-to-1 support 10am-12:45 Needle exchange – all day access Mon-Fri
Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Laundry, Medical/health
Rock Trust (Albany St)
55 Albany St, Edinburgh
EH1 3QY
Phone: 0131 557 4059
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)
Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.
Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 557 6055
Saturday & Sunday: 8:15am-4pm (drop-in)
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy
The Marie Trust
32 Midland Street, Glasgow
G1 4PR
Phone: 0141 221 0169 (option 2)
Friday: 9am-4pm (closed 11.30–12.30)
Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities.
Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support
Huggard
Huggard Centre, Huggard Buildings, Hansen Street, Cardiff
CF10 5NQ
Phone: 02920642000
Day centre and allied hostel for persons who are homeless or suffering from psychological or physical infirmity or who by for reason of adverse circumstances are thereby in need of help.
Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food (free), Medical/health, Needle exchange, Outreach worker links, Outreach workers, Tenancy support
The Wallich
The Wallich Centre, Cathedral Road, Cardiff
CF11 9JF
Phone: 02920 668464
Works with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Needle exchange, Outreach worker links
Derby Homes
Milestone Hse, 93 Green Lane, Derby
DE1 1RX
Phone: 01332 642150
Monday-Friday: 1pm-4pm (assessment)
Assessment service for single homeless people in Derby. Emergency accommodation.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Debt advice, Laundry
DHA
Phoenix Street, Derby
DE1 2ER
Phone: 01332 287 850
Direct help via specialist advice, advocacy and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt and housing difficulty. For help and advice call 01332 287 850.
Accommodation/housing advice, Advocacy, Art classes, Benefits advice, Bathroom/showers, Bedding, Debt advice, Tenancy support
The Glebe Centre
Wednesbury Road, Walsall, Birmingham
WS1 3RU
Phone: 01922 625687
The Glebe Centre is a multifunctional hub from where a variety of services are delivered that support vulnerable adults in Walsall.
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Food, Internet access, Needle exchange, Sexual health