Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "Asylum/Refugee Support"
Muslim Community Helpline
Phone: 020 8908 6715 or 020 8904 8193
Friday: 10am-4pm
Part-time telephone support service for listening and emotional support. Signposting and referral to specialist services.
Muslim Youth Helpline (MYH)
MYH FREEPOST RLZS-XJGE-JLBH
NW3 6NE
Phone: 0808 808 2008
Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.
Mental health, Advocacy, Counselling
No Accommodation Network (NACCOM)
Phone: 0161 706 0185
Network of agencies providing accommodation for migrants who have no recourse to public funds. Please consult the website for your nearest project.
Accommodation/housing
Notre Dame Refugee Centre
Maison Pierre Chanel, 16 Leicester Square
WC2H 7LE
Phone: 020 7440 2669
Immigration advice for refugees & asylum seekers.
Legal advice
Our Forgotten Neighbours
Thursday: 5pm-6pm (Toynbee Hall, Commercial Street, E1)
Friday: 2pm-3pm (Lidl Seven Sisters Road, Finsbury Park, N4)
Soup kitchen with food and toiletries services for refugees.
Free food
Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
Phone: 020 8854 8848
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)
Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.
Creative classes, Legal advice
Praxis
Praxis Community Projects, Pott Street, Bethnal Green
E2 0EF
Phone: 020 7729 7985
Thursday: 10am-1pm (Immigration advice: call 020 7749 7605)
Wednesday: 9am-5pm (Drop-in: second Wed of the month)
Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.
Legal advice, Financial advice
Queen Mary Legal Advice Centre
Legal Advice Centre, School of Law, Mile End Road
E1 4NS
Phone: 020 7882 3931
By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19.
Legal advice
Refuge Action
Phone: 0207 952 1599 / 0759 518 9995
Refugee Action provides information and advice on the asylum process, claiming asylum, getting support while claiming asylum and homelessness support. Its Asylum Crisis service supports asylum seekers in London needing accommodation or support.
Financial advice, Legal advice, Tenancy support
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
Phone: 0300 111 1111
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training
Santé Project
Training Link, 54-56 Phoenix Road
NW1 1ES
Phone: 020 7482 2903
Advocacy and befriending for vulnerable refugees and asylum seekers. Download a referral form from the website.
Southwark Day Centre for Asylum Seekers
The Copleston Centre, Copleston Road
SE15 4AN
Phone: 020 7732 0505
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, SE15 6SX)
Thursday: 1pm-5pm (St Mary Newington, Kennington Pk Rd, SE11 4JH)
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
Phone: 0203 322 6920
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health
Sufra NW London
160 Pitfield Way, Stonebridge, Middlesex
NW10 0PW
Phone: 0203 441 1335
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)
Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.
Advocacy, Creative classes, Bedding, Clothing store, Education/training, Free food
The Shelter Project (Hounslow)
c/o Brentford Free Church, Boston Manor Road, Brentford
TW8 8DW
Phone: 07804 654 510
Monday-Sunday: 8pm-7:30am
Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.
Accommodation/housing, Free food
The Unity Project (TUP)
277a Upper Street, New Unity
N1 2TZ
The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.
Advocacy, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing
YMCA Walthamstow
642 Forest Road
E17 3EF
Phone: 020 8509 4600
Monday-Sunday: 8:30am-8pm (support service)
Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).
Against Forced Marriages
Phone: 0800 141 2994
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.
Counselling, Legal advice
Prisoners' Advice Service (PAS)
PO Box 46199, EC1M 4XA
Phone: 020 7253 3323
Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm)
Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.
Advocacy, Legal advice
Rethink
Phone: 0300 5000 927
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Mental health, Accommodation/housing, Advocacy, Counselling, Education/training
Central & West Integration Network (CWIN)
Garnethill Multicultural Centre, 21 Rose Street, Glasgow
G3 6RE
Phone: 0141 573 0978
Monday: 1pm-4pm (Drop-in)
Monday, Thursday, Friday: 1:30pm-2:30pm (Food Hub)
Friday: 12pm-1:30pm (Community Meal)
Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in.
Advocacy, Education/training, Free food, Signposting to other services, Creative classes
Govan Community Project
31 Garmouth Street, Glasgow
G51 3PR
Phone: 0800 310 0054
Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details.
Advocacy, Education/training, Free food, Legal advice, Signposting to other services
Govanhill Baths
126 Calder Street, Glasgow
G42 7QP
Phone: 0141 433 2999
Whether you’re looking to be more active, meet new people, try something relaxing or increase your self confidence we hope to have something for everyone to take part in. All our Wellbeing Programme activities are FREE and open to adults living within a mile of Govanhill who are not currently employed (or are on low income) and not in full-time education. Refugees and asylum-seekers are welcome to attend from anywhere in the city. Weekly gardening sessions at nearby People's Pantry community garden.
Free food, Mental health, Creative classes