Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Young people"
Safecall

National

Phone: 116 000

Monday-Sunday: 8am-12am (call or text, open 24hours)

Free, confidential support to young people who are away from home, thinking of leaving or feel trapped in an unsafe situation. Safecall is here to listen when you’re ready to talk. 1-2-1 chat service for young people. Safecall can support you through the free helpline by phone, text and email on 116 000 or 116000@missingpeople.org.uk. Helpline open 10am – 10pm.

Counselling

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice

Tourettes Action

Phone: 0300 777 8427

Monday & Tuesday: 6pm-8pm (leave a message outside these times and they will phone back)
Thursday: 9am-8pm (leave a message outside these times and they will phone back)

Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis.

Advocacy, Counselling

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Young Minds

Phone: 020 7089 5050

Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Text SHOUT to 85258 (24/7 support).

Mental health, Counselling

Youth Access

1-2 Taylors Yard, 67 Alderbrook Road, London

SW12 8AD

Phone: 020 8772 9900

The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website.

Mental health, Advocacy, Counselling, Outreach worker links

Apex Scotland

15 Calton Road, Edinburgh

EH8 8DL

Phone: 0131 220 0130

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website.

Creative classes, Careers advice, Education/training, Internet access, Legal advice, Benefits/welfare advice, Tenancy support, Drugs workers

Barnardo's (Safer Choices)

3rd Floor Rear, 91 Mitchell Street, Glasgow

G1 3LN

Phone: 0800 085 2704

Monday-Friday: 9am-5pm

Mon - Fri 9am-5pm Confidential crisis service for people under 18. Phone the helpline or email SaferChoices@barnardos.org.uk

Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Breathing Space Scotland

Scotland

Phone: 0800 83 85 87

Monday-Thursday: 6pm-2am
Friday-Sunday: 6pm-6am

Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7).

Mental health, Advocacy, Counselling

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Edinburgh Rape Crisis Centre

17 Claremont Cres, Edinburgh

EH7 4HX

Phone: 08088 01 03 02

Monday-Sunday: 5pm-12am (helpline)

Free and confidential emotional and practical support and information to women, all members of the transgender community. Young people aged 12–18 who live in Edinburgh and the Lothians and have experienced sexual violence can get help via the STAR project on star@ercc.scot. Textline: 07537 410 027

Advocacy, Counselling

GEAAP’s Young Booze Busters

Site for young people to get informed about alcohol, drugs, and tobacco, run by the Greater Easterhouse Alcohol Awareness Project.

Glasgow Gen R 8 Housing Service

Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow

G34 9HJ

Phone: 0141 771 6161

Monday-Friday: 9am-5pm

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Tenancy support, Step-free

LGBT Youth Scotland

Monday, Wednesday, Thursday: 4pm-8pm Live chat available online

We are Scotland’s national charity for LGBTQ+ young people, aged 13-25. We support young people in all aspects of their lives through the provision of amazing youth work. Visit website to find a local group.

Counselling, Signposting to other services

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow

G1 4DB

Phone: 0141 221 2272

Monday-Friday: 9am-5pm

Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.

Accommodation/housing, Advocacy, Education/training, Outreach workers

NIGHTSTOP GLASGOW

Monday-Friday: 9am-5pm

Nightstop provides young people, aged between 16-25, with emergency accommodation within vetted and trained host households in communities across Glasgow. If you need somewhere to stay tonight call 0141 418 6990 Monday to Friday, 9am – 5pm (Generally but this number puts you through to an emergency phone number outside of these hours)

Number 20 (Four Square)

Call for address.

Edinburgh

Phone: 0131 221 2293

Monday-Sunday: 12am-12am (staffed 24/7)

Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council 0800 032 5968.

Mental health, Counselling, Drugs workers, Outreach workers, Education/training

Penumbra

57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2380

Monday-Friday: 9am-5pm

Offers a wide range of mental health support. Call or use contact form on website for help and signposting to services in various locations.

Mental health, Alcohol workers, Counselling, Drugs workers, Tenancy support, Accommodation/housing

Quarriers ('What If' Project for Men)

Phone: 0141 638 5170

Monday-Sunday: 12am-12am (24hour support)

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc).

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers ('What If' Project for Women)

Phone: 0141 946 1116

Monday-Sunday: 12am-12am (24hour support)

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing, Education/training, Step-free, Tenancy support

Rock Trust Youth Housing

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Thursday: 9am-5pm
Friday: 9am-4pm
Wednesday: 9:30am-12:30pm Drop-in
Friday: 9:30am-11am Drop-in
Monday: 1pm-3pm Drop-in

Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.

Mental health, Accommodation/housing, Counselling, Tenancy support, Education/training, Benefits/welfare advice

Saffron Housing

553 Shields Road, Glasgow

G41 2RW

Phone: 0141 422 1112

Monday-Friday: 9am-5pm

Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.

Accommodation/housing, Creative classes, Debt advice, Tenancy support