Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Drugs/alcohol"
Turning Point Westminster and Kensington and Chelsea

Phone: 0330 303 8080

Monday-Friday: 10am-5:30pm
Saturday & Sunday: 11am-4:30pm

A dedicated service helping individuals overcome challenges with drugs and alcohol. Self-referral on the website. There are locations in Wardour Street, Harrow Road, East Row. Wardour Street: 32a Wardour Street, W1D 6QR Harrow Road: 209a Harrow Road, W2 5EH East Row: Acorn Hall, 1 East Row, W10 5AR All sites open Mon-Fri 10am - 5pm

Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links

U-Turn Recovery Project

299 Brockley Road

SE4 2SA

Phone: 020 3632 6621

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.

Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing, Bathroom/showers

VoiceAbility

Phone: 0300 303 1660

Monday-Friday: 9am-5pm (offices and helplines)

UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.

Advocacy, Alcohol workers, Drugs workers

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 3228 1777

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, CDARS and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

WDP - Westminster Drug Project

470-474 Harrow Road

W9 3RU

Phone: 020 7266 6200

Monday-Friday: 1pm-5pm (open access)

Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.

Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers

Alcoholics Anonymous

Phone: 0800 9177 650

Fellowship of people who help each other to recover from alcoholism. Call their national helpline free on 0800 9177 650 or email help@aamail.org, or enter your postcode to find your nearest support meeting.

Counselling

Anxiety UK

Phone: 03444 775 774 (infoline)

Monday-Friday: 9:30am-5:30pm

Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905.

Mental health, Counselling, Drugs workers

Battle Against Tranquillisers

Phone: 0117 9663629

Monday-Friday: 10am-4pm (depending on staffing levels)
Monday, Wednesday, Friday: 5:30pm-7:30pm (depending on staffing levels))

Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org.

Advocacy, Counselling, Drugs workers

Cocaine Anonymous (UK)

Phone: 0800 612 0225

Monday-Sunday: 10am-10pm (phoneline)

Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.

Counselling

Drink Coach

Download the free app to help you track and change your drinking habits.

Forward Trust

Phone: 020 3981 5525

Empowers people to break the cycle of crime and addiction, tailored to individuals' needs. Harm reduction, care and assessment, motivation, inspiration and support to transform your life.

Alcohol workers, Counselling, Drugs workers

Frank

Phone: 0300 123 6600

Monday-Sunday: 12am-12am open 24/7
Monday-Sunday: 2pm-6pm (Live online chat)

Honest drug advice for young people. Find local drug treatment centres. Textline: 82111

Drugs workers, Signposting to other services

Marijuana Anonymous UK

Phone: 0300 124 0373 (helpline)

Marijuana Anonymous follows the 12-step model of Alcoholics Anonymous. They have no opinion on issues of legalisation (or not) or on marijuana as a medicine. They are there to help those who have become addicted to or dependent upon marijuana, and who wish to recover from that condition. Helpline: 0300 124 0373; Email: helpline@marijuana-anonymous.org.uk; URL: www.marijuana-anonymous.org.uk

Counselling, Drugs workers

Narcotics Anonymous

Phone: 0300 999 1212

Monday-Sunday: 10am-12am (helpline)
Website: https://ukna.org

Fellowship of recovering addicts who help each other stay clean. Online meetings also available.

Drugs workers

No Panic

Phone: 0844 967 4848

Monday-Friday: 10am-10pm

Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.

Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links

Over-Count

Phone: 07454 867 539

Tuesday: 7pm-10pm

Information for people addicted to over-the-counter drugs.

Re-Solv

30a High Street, Stone, Staffordshire ST15 8AW

Phone: 01785 810762

Monday-Friday: 10:30am-4pm (helpline - not public holidays)

Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690).

Advocacy, Counselling, Drugs workers, Outreach worker links

Release (drug & legal helpline)

Phone: 020 7324 2989

Monday-Friday: 11am-1pm (drugs helpline - 0845 4500 215)
Monday-Friday: 2pm-4pm (drugs helpline)

Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday)

Advocacy, Legal advice

SMART RECOVERY

National

Phone: 0330 053 6022

SMART Recovery is an international non-profit organization that provides assistance to individuals seeking abstinence from addiction. SMART stands for Self-Management and Recovery Training. The SMART approach is secular and science-based, using cognitive behavioral therapy and non-confrontational motivational methods.

Counselling, Drugs workers

The Hepatitis C Trust

72 Weston Street, London

SE1 3QG

Phone: 020 7089 6221

If you want emotional support, information or have a question about hepatitis C, call the helpline, open Monday to Friday, 10:30am – 4:30pm. All helpline staff and volunteers have personal experience of hepatitis C diagnosis and treatment.

We Are With You (National)

National

Monday-Friday: 9am-9pm (online chat)
Saturday & Sunday: 10am-4pm (online chat)

We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123.

Mental health, Counselling, Alcohol workers, Drugs workers

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information.

Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Free food, Outreach workers

Cocaine Anonymous (Scotland)

PO Box 26812, Glasgow

G1 9AB

Phone: 0141 959 6363 (24/7)

Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting. It is patterned very closely after Alcoholics Anonymous.

Counselling

Crossreach (Rankeillor Initiative)

10 Palmerston Place, Edinburgh

EH12 5AA

Phone: 0131 225 4901

Monday-Friday: 9am-5pm (phone for referrals)

For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral.

Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Clothing store, Careers advice, Education/training, Outreach worker links, Benefits/welfare advice, Mental health