Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services"
Drinkaware - Drinkline

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm
Monday-Friday: 9am-2pm (Drinkchat online chat service)

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them.

Alcohol workers, Counselling, Outreach worker links

Drinkaware - Drinkline Scotland

Phone: 0800 7 314 314

Monday-Friday: 9am-9pm
Saturday & Sunday: 10am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them.

Alcohol workers, Counselling, Outreach worker links

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).

Accommodation/housing, Alcohol workers, Creative classes, Careers advice, Drugs workers, Tenancy support, Mental health, Education/training, Leisure facilities, Benefits/welfare advice

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0808 178 2323

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm
Wednesday: 10am-5pm

'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.

Benefits/welfare advice, Legal advice, Medical/health, Education/training, Barber, Bathroom/showers, Accommodation/housing, Tenancy support, Step-free, Outreach worker links, Outreach workers, Internet access, Alcohol workers

GEAAP’s Young Booze Busters

Site for young people to get informed about alcohol, drugs, and tobacco, run by the Greater Easterhouse Alcohol Awareness Project.

Glasgow Access Hub (Simon Community Scotland)

74-80 Brown Street, Glasgow

G2 8PD

Phone: 0141 552 4164

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in
Wednesday: 10am-5pm drop-in

'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7)

Accommodation/housing, Medical/health, Tenancy support, Mental health, Outreach workers, Outreach worker links, Barber, Education/training, Legal advice, Benefits/welfare advice, Advocacy, Alcohol workers

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Friday: 9am-6pm
Saturday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support. Freephone helpline: 0808 802 9000

Alcohol workers, Counselling, Outreach worker links, Step-free

Glasgow Helps

Glasgow

Phone: 0141 345 0543

An online directory helping people find the support they need. Textline: 07451 289225

Glasgow Homelessness Network

Unit 16a, Adelphi Centre, 12 Commercial Road, Glasgow

G5 0PQ

Phone: 0141 420 7272

Monday-Friday: 9:30am-4:30pm

Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. Not a direct service-provider. The Homeless Information Pages (http://www.ghn.org.uk/hip/) list many useful addresses.

Accommodation/housing

Glasgow Women's Aid

4th Floor, 30 Bell Street, Glasgow

G1 1LG

Phone: 0141 553 2022

Monday-Friday: 9:30am-4:30pm

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7) 07401 288 595 (text or WhatsApp)

Counselling, Outreach worker links

Govan Community Project

31 Garmouth Street, Glasgow

G51 3PR

Phone: 0800 310 0054

Monday-Thursday: 10am-1pm

Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details.

Advocacy, Education/training, Free food, Legal advice, Signposting to other services

Hunter Street Complex Needs Service

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2801

Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service.

Alcohol workers, Drugs workers, Legal advice, Medical/health, Mental health, Sexual health, Step-free

Know The Score

Scotland

Phone: 0800 587 5879

Monday-Sunday: 8am-11pm (helpline)

Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.

Drugs workers

LGBT Youth Scotland

Monday, Wednesday, Thursday: 4pm-8pm Live chat available online

We are Scotland’s national charity for LGBTQ+ young people, aged 13-25. We support young people in all aspects of their lives through the provision of amazing youth work. Visit website to find a local group.

Counselling, Signposting to other services

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Free food, Internet access, Luggage storage, Sexual health, Tenancy support, Leisure facilities

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow

G1 4DB

Phone: 0141 221 2272

Monday-Friday: 9am-5pm

Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.

Accommodation/housing, Advocacy, Education/training, Outreach workers

Niddry St Wellbeing Centre (Salvation Army)

25 Niddry Street, Edinburgh

EH1 1LG

Phone: 0131 523 1060

Monday-Friday: 9:45am-1pm Drop-in
Tuesday: 10am-11am Here and Now group counselling
Thursday: 1pm-2pm Here and Now group counselling
Thursday: 2pm-3pm Move, Breathe, Relax - mindfulness group
Monday: 1pm-2pm Sally's WOW Women of Worth Group
Friday: 1:30pm-3:30pm Movie Club
Monday: 10am-10:30am Mindfulness (20mins)

We aim to provide support in all aspects of wellbeing for those whose lives are impacted by homelessness. Our service is open access. Simply come in and speak to the team about what we do and how we can help.

Bathroom/showers, Free food, Laundry, Mental health, Leisure facilities, Counselling

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday-Thursday: 9:30am-4pm
Monday & Tuesday: 10:30am-1pm (Housing Advice drop-in)

Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: https://paih.knack.com/room-for-refugees#self-referral

Free food, Careers advice, Legal advice, Tenancy support, Signposting to other services, Financial advice

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing, Education/training, Step-free, Tenancy support

Rock Trust Youth Housing

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Thursday: 9am-5pm
Friday: 9am-4pm
Wednesday: 9:30am-12:30pm Drop-in
Friday: 9:30am-11am Drop-in
Monday: 1pm-3pm Drop-in

Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.

Mental health, Accommodation/housing, Counselling, Tenancy support, Education/training, Benefits/welfare advice