Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at the Pavement!


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Access Community Trust

28 Gordon Road, Lowestoft, Suffolk

NR32 1NL

Phone: 01502 527200

Monday & Thursday: 9am-8pm
Saturday & Sunday: 9am-3pm
Tuesday: 9am-4pm (10am–2pm – Samaritans drop-in)
Wednesday: 9am-4pm (2pm–4pm – dual diagnosis team drop-in)
Friday: 9am-4pm

Provides support with housing, health, wellbeing and education and employment. Wide range of services.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Leisure facilities

St Martin's Housing Trust

35 Bishopsgate, Norwich


Phone: 01603 667706

Monday-Friday: 9am-5pm (Under-1-Roof)
Monday-Sunday: 9am-9am (direct-access hostel)
Monday-Friday: 9am-5pm (head office)

24-hour direct access hostel. Training and development.

Accommodation/housing advice, Education/training, Outreach worker links, Outreach workers, Tenancy support