Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

June – July 2024 : Reflections READ ONLINE


Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at the Pavement!


you are viewing "Homeless Persons Unit"
London Borough of Newham

Phone: 020 8430 2000

Monday-Friday: 9am-5pm

Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.

Accommodation/housing advice, Tenancy support

London Borough of Redbridge

17-23 Clements Road, Ilford


Phone: 020 8708 4002

Monday-Friday: 9am-1pm (personal visits)
Monday-Friday: 9am-4:45pm (phone calls)

Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.

Accommodation/housing advice, Tenancy support

Glasgow City Council Homelessness Service

G1 1QU

Phone: 0800 838 502

Monday-Thursday: 8:45am-4:45pm
Friday: 8:45am-3:45pm

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support