Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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current issue

February – March 2024 : The little things READ ONLINE


Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at the Pavement!


you are viewing "Homeless Persons Unit"
London Borough of Richmond upon Thames

Civic Centre, York Street, Twickenham


Phone: 020 8891 1411

Monday-Friday: 9am-5pm

Outside office hours, phone 0845 600 7413.

Accommodation/housing advice

London Borough of Southwark

25 Bournemouth Road

SE15 4UJ

Phone: 020 7525 4140

Wednesday: 10am-4pm
Monday, Tuesday, Thursday, Friday: 9am-4pm

Email the Housing Solutions team at You can contact the out of hours service at 020 7525 5000.

Accommodation/housing advice

London Borough of Tower Hamlets

Albert Jacob House, 62 Roman Road

E2 0PG

Phone: 020 7364 7474

Monday-Friday: 9am-5pm

Outside office hours, phone 020 7376 1637.

Accommodation/housing advice

London Borough of Waltham Forest

Cedar Wood House, 2d Fulbourne Road, Walthamstow

E17 4GG

Phone: 020 8496 4197

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-4:30pm

Email or phone. Out-of-hours phone: 020 8496 3000.

Accommodation/housing advice

London Borough of Wandsworth

17-27 Garratt Lane

SW18 4AE

Phone: 020 8871 6000

Monday-Friday: 8:30am-5:30pm

Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666

Accommodation/housing advice

Turn a Corner Community Library (Quaker Social Action)

17 Old Ford Road, Bethnal Green

E2 9PJ

Phone: 020 8983 5030

Community Library
Tuesday: 10:30am-12:30pm The American Church
Community Library
Wednesday: 5:30pm-8:30pm Lincolns Inn field
Community Library
Saturday: 9:30am-12:30pm St Giles in the field

Turn a Corner is a mobile community library for people affected by homelessness in London. We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available.

Music/drama, Leisure facilities, Education/training

City of Edinburgh Council (Housing Options Team)

1 Cockburn St, Edinburgh


Phone: 0131 529 7342, 0131 529 7368

Monday, Wednesday, Thursday: 8:30am-5pm
Tuesday: 10am-5pm
Friday: 8:30am-3:30pm

Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.

Accommodation/housing advice

Glasgow City Council Homelessness Service

G1 1QU

Phone: 0800 838 502

Monday-Thursday: 8:45am-4:45pm
Friday: 8:45am-3:45pm

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support