Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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June – July 2025 : Resilience READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Anxiety UK

Phone: 03444 775 774 (infoline)

Monday-Friday: 9:30am-5:30pm

Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905.

Mental health, Counselling, Drugs workers

Campaign Against Living Miserably (CALM)

UK-wide

Phone: 0800 58 58 58

Monday-Sunday: 5pm-12am (open 365 days a year)

The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Helpline and webchat open 365 days a year, 5pm to Midnight.

Mental health, Counselling

Childline

Phone: 0800 11 11

Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.

Mental health, Advocacy, Counselling

Combat Stress

National

Phone: 0800 138 1619

Monday-Sunday: 12am-12am (24hr, 365 days helpline)

Confidential advice and support to veterans and their families. 07537 173 683 (textline)

Mental health, Advocacy, Counselling, Outreach worker links

Hearing Voices Network

nationwide

A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org

Mental health, Counselling

Help for Depression

Nationwide

An online comprehensive explanation of the various approaches and treatments for depression.

Mental health

MIND

Phone: 0300 123 3393

Monday-Friday: 9am-6pm

Advice and support to empower anyone experiencing a mental health problem. Support line: 0300 102 1234 Legal support: 0300 466 6463 Welfare benefits: 0300 222 5782

Mental health, Advocacy, Legal advice

National Problem Gambling Clinic

69 Warwick Road

SW5 9BH

Phone: 020 7381 7722

Monday-Friday: 9am-5pm

Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net

Mental health, Advocacy, Counselling, Debt advice

National Self-Harm Network

Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum.

Mental health, Counselling

No Panic

Phone: 0844 967 4848

Monday-Friday: 10am-10pm

Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.

Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links

One in Four

Phone: 020 8697 2112

Monday-Thursday: 9am-9pm
Friday: 9am-6pm
Saturday: 10am-5pm

Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk,

Mental health, Counselling, Medical/health

Respond

Phone: 0808 808 0700

Thursday: 10am-4pm (helpline)

Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.

Mental health, Advocacy, Counselling, Medical/health

Rethink

Phone: 0300 5000 927

Monday-Friday-Friday: 9:30am-4pm (helpline)

Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.

Mental health, Accommodation/housing advice, Advocacy, Counselling, Education/training

Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.

Accommodation/housing advice, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

Samaritans (National Helpline)

National

Phone: 116 123

Monday-Sunday: 12am-12am (helpline open 24hrs, 365days a year)

Whatever you're going through, free and condiential mental health support. You can take things at your own pace, they will listen carefully and talk things through on a confidential basis.

Counselling, Mental health

SANE

Phone: 0300 304 7000 (SANEline)

Monday-Sunday: 4pm-10pm (SANEline)

We believe that no-one affected by mental illness should face crisis, distress or despair completely alone. Information on schizophrenia, depression and bi-polar disorder in Bengali, Chinese, Gujarati, Punjabi & Urdu as well as English. Callback service: 0300 124 7900

Mental health, Counselling

Survivors of Bereavement by Suicide

Phone: 0300 111 5065

Monday-Sunday: 9am-7pm

Support for people over 18 bereaved by suicide. Phone or email or visit the website to find your nearest group.

Counselling, Mental health

WE ARE WITH YOU (National)

National

Monday-Friday: 9am-9pm (online chat)
Saturday & Sunday: 10am-4pm (online chat)

We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123.

Mental health, Medical/health, Counselling, Advocacy, Alcohol workers, Drugs workers

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing advice, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Young Minds

Phone: 020 7089 5050

Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Text SHOUT to 85258 (24/7 support).

Advocacy, Mental health

Youth Access

1-2 Taylors Yard, 67 Alderbrook Road, London

SW12 8AD

Phone: 020 8772 9900

The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website.

Mental health, Advocacy, Counselling, Outreach worker links