Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

May-June 2021 : Access to Healthcare READ ONLINE


Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at the Pavement!


you are viewing "all services in North West"
Albert Kennedy Trust (North-west)

5 Oaks Street, Northern Quarter, Manchester

M4 5JD

Phone: 0161 228 3308

Monday-Friday: 10am-4:30pm
Monday-Friday: 10am-4:30pm

Every year, supports several hundred LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. Phone 0161 228 3308 or email before you come, if you can. If you don't have much credit on your phone, AKT will ring you back.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

Cornerstone Day Care

104a Denmark Road, Manchester

M15 6JS

Phone: 0161 232 8888

Monday-Friday: 10:30am-4pm

Day centre with wide range of activities, a befriending service, support and outreach, and a night shelter. Phone or call in for info on barber, eye care and dentist.

Outreach workers, Leisure facilities, Internet access, Food, Food (free), Counselling, Clothing store, Bathroom/showers, Benefits advice, Barber, Accommodation/housing advice, Dentist

Crisis Sklylight Merseyside

96 Kent Street, Liverpool

L1 5BD

Phone: 0151 218 7000

Monday, Wednesday, Thursday, Friday: 8:30am-6pm (reception open)
Tuesday: 8:30am-8pm (reception hours)

Huge range of courses and activities at Skylight and around Liverpool - call in or check the website for details. Help and support in housing, education and training, and health and wellbeing.

Mental health, Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Music/drama, Outreach workers

Methodist Action North West Ltd

Howick House, Howick Park Avenue, Penwortham, Preston


Phone: 01772 751000

Monday-Friday: 9am-5pm (office)
Monday-Friday: 9am-5pm (‘A Place to Live’ team - ring 01772 751245 for more info on accommodation)

Supports homeless and disadvantaged people across Lancashire by providing good quality affordable homes, and developing their skills, confidence and independence.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Education/training, Food (free), Food, Internet access, Laundry, Outreach worker links, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

Mind Manchester

Zion Community Resource Centre, 339 Stretford Road, Hulme, Manchester

M15 4ZY

Phone: 0161 769 5732

Monday: 1pm-4pm (advice drop-in)
Thursday: 10am-1pm (advice drop-in)
Wednesday: 2pm-4pm (under-25's drop-in at 832 Stockport Rd, Levenshulme - call 0161 21 3054 to check the drop-in is running)

Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email ( The service operates for 365 days a year. Assertive outreach.

Outreach workers, Outreach worker links, Education/training, Drugs workers, Benefits advice, Alcohol workers, Accommodation/housing advice, Mental health, Debt advice, Tenancy support, Counselling, Food

SASH (Safe and Sound Homes)

107?109 Walmgate, York


Phone: 01904 652043

Monday-Friday: 9am-5pm (referrals until 4.30 Mon–Thu, 4.00 Fri)

Nightstop and supported lodgings accommodation in the homes of volunteers for 16?25-year-olds in York, North Yorkshire and East Yorkshire. All referrals must come via approved agencies eg Local Authority.

Accommodation/housing advice


48 Buchanan St, Blackpool


Phone: 01253 294477; 01253 291038 night

Monday, Wednesday, Thursday: 1pm-3:30pm (drop-in)
Tuesday: 1pm-3pm (counselling)
Wednesday & Thursday: 3:30pm-6pm (life skills)
Friday: 9am-4pm (counselling)
Saturday: 2pm-5pm (cook & eat)
Monday-Sunday: 7pm-9am (night shelter, St John's Walk)

Day centre and night shelter which is open all year. Shelter and support for young people 16?25.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Leisure facilities, Medical/health, Needle exchange, Outreach worker links, Sexual health, Tenancy support

The Booth Centre

Manchester Cathedral, Victoria St, Manchester

M3 1SX

Phone: 0161 835 2499

Monday, Wednesday, Friday: 9am-10am (drop-in)
Tuesday & Thursday: 9am-12pm (drop-in)

An activities- and advice-based day centre which enables homeless people to rebuild their lives. See <a href="">website</a> for details of all activities.

Outreach workers, Outreach worker links, Music/drama, Leisure facilities, Internet access, Food (free), Education/training, Drugs workers, Benefits advice, Art classes, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

The Mustard Tree

110 Oldham Road, Ancoats, Manchester

M4 6AG

Phone: 0161 228 7331

Monday-Wednesday: 10am-4pm
Friday & Saturday: 10am-4pm

Support for homeless and marginalised people across Greater Manchester. They work with those who are facing barriers to employment, education, good health outcomes, secure housing, social integration and financial integration, by seeking to tackle the causes and consequences of poverty.

Mental health, Accommodation/housing advice, Advocacy, Art classes, Bedding, Careers advice, Clothing store, Counselling, Education/training, Food (free), Music/drama, Tenancy support, Leisure facilities

Women?s Domestic Violence Helpline

PO Box 390, Manchester

Phone: 0161 636 7525

Monday, Wednesday, Thursday, Friday: 10am-4pm (not Bank Holidays)
Tuesday: 10am-7pm
Monday & Tuesday: 10am-1pm (Urdu and Punjabi available)
Wednesday: 1pm-4pm (Urdu and Punjabi available)

For Manchester women who are experiencing or have experienced domestic abuse or whose children are being abused. Advice, information, counselling and support. Referral to refuges, safe houses and other agencies that assist women. Helpline: 0161 636 7525; non-urgent email advice:

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Outreach worker links

York Arc Light

Union Terrace, York

YO31 7AS

Phone: 01904 630 500

Monday-Sunday: 8am-10:30pm (support services)
Monday-Sunday: 9am-9am

Accommodation and support to homeless men and women in York. Welcoming centre has 35 bedrooms, meeting and counselling spaces, education, health, fitness and community facilities.

Accommodation/housing advice, Art classes, Benefits advice, Bathroom/showers, Education/training, Food, Foot care, Internet access, Clothing store, Leisure facilities

Young People's Support Foundation

52 Oldham Street, Northern Quarter, Manchester

Phone: 0161 22 87654

Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.

Outreach workers, Education/training, Drugs workers, Counselling, Careers advice, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health