Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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June – July 2025 : Resilience READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Glass Door Night Shelter Richmond

Phone: 020 7351 4948

05 November to 07 April
Monday-Sunday: 8pm-7am (phone 020 7351 4948 Monday to Friday, 9am-5pm, to check vacancies)

30 spaces, 18+, self- or agency referrals.

Accommodation/housing advice, Food

Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh

EH16 4NX

Phone: 0131 661 7137

Monday-Friday: 9:30am-5pm
Map Website: http://

Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Creative classes, Careers advice, Counselling, Drugs workers, Education/training, Outreach workers, Sexual health, Tenancy support

Kingston Churches Winter Night Shelter

01 February to 31 March
Monday-Sunday: 8pm-7:30am

18+, mixed, with separate area for women. Self-referral via KCAH's housing advice sessions Mon-Fri 10am-1pm.

Accommodation/housing advice, Food (free)

PopLaw Legal Advice Clinic

The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road

E14 6BT

Phone: 020 7364 4332

Tuesday: 6pm-8pm (appointments only)

Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.

Accommodation/housing advice, Creative classes, Debt advice, Tenancy support, Legal advice

The Salvation Army (Laurieston Centre)

39 South Portland Street, Glasgow

G5 9JL

Phone: 0141 429 6533

Map Website: http://

Accommodation/housing advice, Alcohol workers, Creative classes, Counselling, Debt advice, Education/training, Food (free), Food, Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support

722 Young People Service

722 Leytonstone High Road, Leytonstone

E11 3AJ

Phone: 020 3404 1098

Monday-Friday: 9am-5pm

For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Creative classes, Drugs workers, Needle exchange, Outreach worker links

999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Monday-Friday: 9am-3pm Day Centre drop-in

If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary.

Accommodation/housing advice, Creative classes, Bathroom/showers, Careers advice, Education/training, Internet access, Laundry, Tenancy support, Legal advice, Food

Ace of Clubs

St Alphonsus Rd, Clapham

SW4 7AS

Phone: 020 7720 2811

Monday-Friday: 12pm-2:15pm Lunch (£1 contribution encouraged)
Monday-Friday: 9:30am-4:30pm Opening hours
Monday-Thursday: 12pm-2:30pm Caseworkers: appointment only
Monday, Wednesday, Friday: 9:15am-11:45am Showers: appointment only
Monday-Friday: 12pm-2:30pm IT Suite
Monday & Thursday: 11:30am-2:30pm NHS Nurse: appointment only
Wednesday: 11am-2:30pm NHS Dentist: appointment only

We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to. Various activities and services available throughout the week. Every other Thursday we have Refugee/Asylum Seeker/Migrant support. Laundry service available at £2 per load.

Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Clothing store, Education/training, Food, Medical/health, Outreach worker links

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday: 7am-2:30pm
Tuesday-Friday: 8am-2:30pm

ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available. Everyone is welcome - call for more information about specific services.

Accommodation/housing advice, Barber, Clothing store, Counselling, Dentist, Food, Medical/health, Food (free), Bathroom/showers, Advocacy, Tenancy support, Mental health

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge

UB8 1JP

Phone: 01895 207777

Monday-Friday: 9am-5pm

Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.

Needle exchange, Accommodation/housing advice, Careers advice, Leisure facilities, Counselling, Medical/health, Drugs workers

Advisory Service for Squatters

Angel Alley, 84b Whitechapel High Street

E1 7QX

Phone: 020 3216 0099

Monday-Friday: 2pm-6pm

Legal and practical advice to squatters and other homeless people. Please ring or email first. SMS/Signal: 07545508628

Accommodation/housing advice

AKT (London and nationwide)

N1 7GW

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Get housing advice by emailing gethelp@akt.org.uk Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online. Staff can also still be contacted as normal. If you have any general enquiries email: contact@akt.org.uk We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.

Mental health, Sexual health, Counselling, Legal advice, Accommodation/housing advice

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road

W10 5PL

Phone: 020 8969 2292


Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.

Mental health, Accommodation/housing advice, Advocacy, Creative classes, Careers advice, Education/training, Medical/health

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens

EC1N 7RJ

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Creative classes, Debt advice, Education/training, Tenancy support

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street

SE1 4QQ

Phone: 020 7278 4224

Monday-Friday: 9am-5pm

Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.

Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training

Asha Projects

13 Shrubbery Road

SW16 2AS

Phone: 020 8696 0023

Monday-Friday: 9am-6pm

Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Accommodation/housing advice, Advocacy, Outreach worker links, Legal advice

Ashford Place

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm

Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.

Mental health, Accommodation/housing advice, Alcohol workers, Creative classes, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support

Ashiana Network

Oceanair House, 750-760 High Road

E11 3BB

Phone: 020 8539 0427

Monday-Friday: 9:30am-5pm (closed midday-1pm)

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Assisted Homes CIC

453 High Road, Wood Green

N22 8JD

Phone: 0208 889 1119

Monday-Friday: 9am-5pm

Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.

Accommodation/housing advice, Creative classes, Debt advice, Tenancy support, Step-free

Aziziye Mosque

117-119 Stoke Newington Road

N16 8BU

Phone: 020 7254 0046

Monday-Sunday: 11am-11pm

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Creative classes, Counselling

Barka UK (Reconnections Project)

Phone: 07440 429 760

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English)

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Creative classes, Careers advice, Drugs workers, Outreach worker links, Legal advice

Bench Outreach

14 New King Street, Deptford

SE8 3HS

Phone: 020 8694 7740

Thursday: 1pm-4pm (SHE)

SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.

Accommodation/housing advice, Creative classes, Food (free), Leisure facilities, Outreach worker links, Tenancy support

Blackfriars Settlement Clinic

1 Rushworth Street

SE1 0RB

Phone: 020 7928 9521

Wednesday: 6:30pm-8pm

Housing and debt, initial & written advice for Southwark residents.

Accommodation/housing advice, Debt advice, Legal advice

Brixton Advice Centre

167 Railton Road

SE24 OLU

Phone: 020 7733 7554

Monday-Thursday: 10am-3pm (call into reception)

Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.

Accommodation/housing advice, Advocacy, Creative classes, Debt advice, Education/training, Legal advice

Bromley Winter Night Shelter

c/o Bromley Council Homelessness Service, Civic Centre, Stockwell Close, Bromley

BR1 3UH

Phone: 0208 461 7721

21 November to 15 March
Monday-Sunday: 7:30pm-7am (closed during Crisis, 23-30 Dec.)

18+, mixed, beds for 12, dry, no-smoking, priority to local connection. Contact Bromley Council Homelessness Team or agency for local connection, or shelter (bromleyshelter@tbhs.co.uk) for other spaces.

Accommodation/housing advice, Food