Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

Issue 120 [May-June 2019] RECOVERY

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at The Pavement!

SERVICES

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Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh, ,

EH16 4NX

Phone: 0131 661 7137

Monday-Friday: 9:30am-5pm
Map Website: http://

Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Outreach workers, Sexual health, Tenancy support

LGBT Youth Scotland

See website for branches, , ,

Advice for LGBT youth in Scotland. Online chat and one-to-one support.

Counselling, Sexual health

The Salvation Army (Laurieston Centre)

39 South Portland Street, Glasgow, ,

G5 9JL

Phone: 0141 429 6533

Map Website: http://

Accommodation/housing advice, Alcohol workers, Benefits advice, Counselling, Debt advice, Education/training, Food (free), Food, Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support

Yellow Door Youth Hub

Poplar Road, Canvey, Essex

SS8 7BN

Phone: 01268 683431

Monday-Friday: 10am-5pm (closed 1pm-2pm)
Friday: 2pm-5pm (drop-in for sexual health and cards to get free condoms)
Wednesday & Thursday: 10am-1pm (job club)
Monday: 10am-1pm (housing advice drop-in)
Monday: 1pm-5pm (drugs & alcohol support)

Advice and information drop-in for people 11 to 25. If you are feeling low, are having family problems or need advice about drugs and alcohol, get in touch. Accommodation advice if you are facing homelessness. Phone or email drop-in@cyp-yellowdoor.org.uk

Advocacy, Counselling, Education/training, Benefits advice, Careers advice, Accommodation/housing advice, Music/drama, Sexual health, Leisure facilities

Antidote Services (London Friend)

London Friend, 86 Caledonian Road, ,

N1 9DN

Phone: 020 7833 1674

Monday-Friday: 10am-6pm
Monday: 11am-1pm (drop-in assessment for referral or confidential chat. Women workers available, 86 Caledonian Rd)
Monday: 9am-12pm (walk-in clinic, MSM clinic, Capper Street
Tuesday: 5pm-7pm (MSM CODE clinic, 56 Dean Street)
Thursday: 6pm-8:30pm (LGBT drop-in, 32a Wardour Street)

A drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.

Alcohol workers, Counselling, Drugs workers, Sexual health

Brandon Centre

26 Prince of Wales Road, , ,

NW5 3LG

Phone: 020 7267 4792

Monday-Thursday: 9:30am-7pm
Friday: 9:30am-5pm
Saturday: 10am-3pm (please ring before you come)

Counselling, therapy, contraceptive advice and info for people aged 12-21. For sexual health advice, phone 020 7267 4792
, and for counselling & psychotherapy, 020 7267 1321. Drop in or phone to make an appointment.

Sexual health, Medical/health, Counselling, Mental health, Advocacy

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

Haringey Recovery Service

590 Seven Sisters Road, , ,

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug and alcohol misuse, and their friends, families and carers. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Health E1

9-11 Brick Lane, Aldgate East, ,

E1 6PU

Phone: 020 7247 0090

Monday-Friday: 9am-12pm (drop-in)
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)

Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information.

Mental health, Benefits advice, Drugs workers, Medical/health, Needle exchange, Sexual health

Marylebone Centre (Church Army)

1-5 Cosway St, , ,

NW1 5NR

Phone: 020 7262 3818

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in)
Monday: 10:30am-11:30am (drama)
Monday: 1:30pm-3:30pm (M’lebone Proj newsletter)
Tuesday: 10am-12pm (open access; clothing for rough sleepers only)
Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills)
Wednesday: 8am-9am (running club)
Wednesday: 9am-12pm (Women into Work 1:1; advice)
Wednesday: 1:30pm-3:30pm (Women into Work group)
Thursday: 9am-3pm (life coaching 1:1)
Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing)
Friday: 10am-12pm (ESOL for beginners)

Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Luggage storage, Medical/health, Music/drama, Sexual health, Tenancy support, Step-free, Leisure facilities

Positive East

159 Mile End Road, Stepney, ,

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 9:30am-5:30pm
Saturday: 11am-3pm (HIV testing only)

Community-based HIV charity provides practical and emotional support and advice for people living with or affected by HIV in E London. Free and confidential HIV tests across London. Their counselling and psychotherapy service provides free and confidential one-to-one support.

Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food (free), Food, Internet access, Medical/health, Outreach workers, Sexual health

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road, W1T 4TD,

W1T 4TD

Phone: 07833 123155

Winter shelter:
23 December to 02 January
Monday-Sunday: 9am-9am (open 24 hours)
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities

Soho NHS Walk-In Centre

1 Frith Street, , ,

W1D 3HZ

Phone: 020 7534 6500


Monday-Friday: 8am-8pm
Saturday & Sunday: 10am-8pm (and Bank Holidays - closed on Christmas Day)

Walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. If you want to go after 6pm, phone first - the centre gets very busy.

Medical/health, Sexual health

Spectra CIC

St Charles Centre, Exmoor Street, ,

W10 6DZ

Phone: 0800 5878302

Monday-Sunday: 11am-4pm (drop-in)

Health and well-being services for diverse and marginalised communities, empowering choices, including sexual health, emotional resilience and wellbeing. Works across London and provides outreach, groups - social and therapeutic, 1-2-1 support, health screening, counselling. Open every day for health check, HIV test, information. Daily outreach across London; check website for details.

Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Horseferry Road,

SW1P 2BG

Phone: 020 7222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea,

SW11 1SW

Phone: 020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Working Men Project

135a Praed St, , ,

W2 1BL

Phone: 020 3312 1524

Monday: 5pm-7pm
Tuesday: 10am-1pm
Tuesday: 3pm-5pm
Wednesday & Friday: 1pm-5pm
Thursday: 2pm-6pm

STI screening, medical treatments and medicines for men who sell sex. HIV testing, hepatitis A and B vaccinations. Safer sex advice and free condoms. Peer education, outreach and support project.

Advocacy, Medical/health, Outreach workers, Sexual health

Brook

, , ,

Phone: 0800 018 5023

Monday-Friday: 9am-5pm

Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.

Medical/health, Sexual health, Legal advice

Rape Crisis (England & Wales)

, , ,

Phone: 0808 802 9999

Monday-Sunday: 12pm-2:30pm
Monday-Sunday: 7pm-9:30pm

Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.

Advocacy, Counselling, Medical/health, Sexual health, Legal advice

Sexual Health Helpline

, , ,

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc.

Counselling, Medical/health, Sexual health

Survivors UK

Unit 1, Queen Anne Terrace, Sovereign Court, The Highway, E1W 3HH

Phone: 0845 122 1201

Monday-Wednesday: 6pm-9pm (helpline webchat)
Wednesday & Thursday: 12pm-2:30pm (helpline webchat)

National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors.

Advocacy, Counselling, Sexual health

Crossreach (head office)

Charis House, 47 Milton Road East, Edinburgh,

EH15 2SR

Phone: 01316572000

Monday-Thursday: 8:45am-4:45pm
Friday: 8:45am-3:45pm

Care and support for people with addictions or mental health problems.

Mental health, Accommodation/housing advice, Alcohol workers, Barber, Debt advice, Food (free), Food, Medical/health, Sexual health, Leisure facilities

Hunter Street Homeless Health Service

55 Hunter Street, Glasgow, ,

G4 0UP

Phone: 0141 553 2801

Monday-Friday: 9:30am-4:30pm (closed 12.30–13.30; GP/nursing team from 13.30)

One-stop shop to meet the health and addiction needs of service users who are homeless and are the most vulnerable such as rough sleepers, those living in emergency accommodation and temporary accommodation for up to three months. The Dental Health Support Worker can organise a dental assessment locally and even go with you to make sure you're comfortable.

Mental health, Alcohol workers, Drugs workers, Foot care, Medical/health, Sexual health, Step-free, Dentist

Lodging House Mission

35 East Campbell St, Glasgow, ,

G1 5DT

Phone: 0141 552 0285

Monday-Sunday: 8am-3pm (free breakfast and lunch. Closed New Year's Day)

Day centre offering free breakfast and free lunch. Facilities include showers, haircuts, clothing, counselling, foot clinic, computers and support on anything including benefits, housing & suicide prevention.

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

Rape Crisis Scotland

46 Bath Street, Glasgow, ,

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health