Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

Issue 120 [May-June 2019] RECOVERY

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at The Pavement!

SERVICES

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999 Club (Deptford Centre)

21 Deptford Broadway, , ,

SE8 4PA

Phone: 020 8694 5797

Winter shelter:
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am
Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only)
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens, ,

W3 8AA

Phone: 020 8992 5768

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)

Call for the times of their wide range of services.

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care, Medical/health

Camden Health Improvement Practice (Hampstead Road)

108 Hampstead Road, , ,

NW1 2LS

Phone: 020 3182 4200

Monday, Wednesday, Thursday: 9:30am-12:30pm (doctor, nurse)
Tuesday-Thursday: 2pm-4:30pm (doctor, nurse)
Friday: 1:30pm-4pm (doctor, nurse)
Tuesday: 10:30am-12:30pm

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Mental health, Benefits advice, Bathroom/showers, Clothing store, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Great Chapel Street Medical Centre

13 Great Chapel Street, , ,

W1F 8FL

Phone: 020 7437 9360

Monday, Tuesday, Thursday: 10am-12:30pm (doctor)
Monday-Friday: 2pm-4:30pm (doctor)
Monday & Friday: 10am-12:30pm (alcohol & mental health nurse)
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse)
Monday: 10am-12pm (counselling drop-in; appointment at other times)
Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times)
Friday: 9am-12:30pm (podiatry)
Tuesday & Thursday: 10am-5pm (dental service)

Primary healthcare for homeless people. Wide range of drop-in services, and you can see a psychiatrist by appointment.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston

KT2 6QL

Phone: 0208 255 7400

01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter)
Tuesday: 8:30am-9:30am (conflict resolution)
Tuesday: 10am-1pm (art group)
Thursday: 10am-2pm ('cook and eat' programme)
Monday-Friday: 10am-1pm (drop-in advice)

Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives.

Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Tenancy support

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road, W1T 4TD,

W1T 4TD

Phone: 07833 123155

Winter shelter:
23 December to 02 January
Monday-Sunday: 9am-9am (open 24 hours)
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities

St Mungo's (was Broadway Day Centre)

13 Market Lane, , ,

W12 8EZ

Phone: 020 8735 5810

Monday: 10am-12pm (nurse & podiatry services)
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)

The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.

Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers

Thames Reach - Spectrum Centre

6-8 Greenland Street, , ,

NW1 0ND

Phone: 020 7267 4937

Monday-Friday: 9:30am-7pm

For single homeless people with a connection to Camden.

Mental health, Accommodation/housing advice, Alcohol workers, Bathroom/showers, Drugs workers, Foot care, Laundry, Step-free

The Connection at St Martin in the Fields

12 Adelaide Street, , ,

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1pm
Wednesday: 9am-12:30pm
Saturday & Sunday: 9am-1pm (invite only)

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Horseferry Road,

SW1P 2BG

Phone: 020 7222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

The Manna Centre

12 Melior Street, , ,

SE1 3QP

Phone: 020 7357 9363

Tuesday: 10am-1pm (chiropodist 1st & 3rd wks)
Tuesday: 9:30am-12pm (mental health surgery)
Wednesday: 10am-1pm (osteopath)
Thursday: 9:30am-1pm (DWP surgery)
Sunday: 10:30am-11:30am (clothing store, 2nd, 3rd & last of month, Oct–May)
Thursday: 9:30am-1pm (health advice for refugees)
Monday-Friday: 10:30am-1pm (access to computers)
Monday & Friday: 9:30am-1pm (nurse)
Monday & Wednesday: 10am-11am (clothing store, by ticket only)
Monday: 9am-1pm (nurse)

Open-access day centre open 7 days a week. Daily services include breakfast & lunch, showers and housing & welfare advice. All services are free.

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free

The Passage

St Vincent's Centre, Carlisle Place, ,

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 8am-12pm (for rough sleepers)
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm

For people aged 25+.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support

Edinburgh Access Practice (Leith St)

17 Leith St, Edinburgh, ,

EH1 3AT

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5:45pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45, 4th week of month opens 13.45)

Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Edinburgh Access Practice (Spittal St)

22-24 Spittal St, Edinburgh, ,

EH3 9DU

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45, 4th week of month opens 13.45)
Wednesday: 1:45pm-5pm (mental health assessment and benefits drop-in)

Housing and social care service for those who have found themselves on the streets. Accommodation advice, benefits advice. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Not wheelchair accessible.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Glasgow City Mission

20 Crimea Street, Glasgow, ,

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-10pm
Saturday: 4pm-8pm

Programme of activities, services and 1-2-1 support to tackle immediate needs and underlying issues. Activities incl free meals, art class, music studio, gym, computers, college courses, money help, ESOL classes, gardening, opportunities to explore the Christian faith and much more.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Tenancy support, Legal advice, Step-free

Hunter Street Homeless Health Service

55 Hunter Street, Glasgow, ,

G4 0UP

Phone: 0141 553 2801

Monday-Friday: 9:30am-4:30pm (closed 12.30–13.30; GP/nursing team from 13.30)

One-stop shop to meet the health and addiction needs of service users who are homeless and are the most vulnerable such as rough sleepers, those living in emergency accommodation and temporary accommodation for up to three months. The Dental Health Support Worker can organise a dental assessment locally and even go with you to make sure you're comfortable.

Mental health, Alcohol workers, Drugs workers, Foot care, Medical/health, Sexual health, Step-free, Dentist

Lodging House Mission

35 East Campbell St, Glasgow, ,

G1 5DT

Phone: 0141 552 0285

Monday-Sunday: 8am-3pm (free breakfast and lunch. Closed New Year's Day)

Day centre offering free breakfast and free lunch. Facilities include showers, haircuts, clothing, counselling, foot clinic, computers and support on anything including benefits, housing & suicide prevention.

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

The Marie Trust

32 Midland Street, Glasgow, ,

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday-Wednesday-Friday: 10am-4pm (closed 11.30–12.30)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

The Sandyford Initiative

2-6 Sandyford Place, Sauchiehall Street, Glasgow,

G3 7NB

Phone: 0141 211 8130

Monday-Friday: 8:30am-4:15pm (helpline - 0141 211 8130)
Friday: 8:30am-3:45pm
Saturday: 9am-11am

Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.

Mental health, Advocacy, Counselling, Drugs workers, Foot care, Medical/health, Needle exchange, Outreach worker links

The Wallich

The Wallich Centre, Cathedral Road, Cardiff,

CF11 9JF

Phone: 02920 668464

Works with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Needle exchange, Outreach worker links

Birmingham Churches Winter Night Shelter

Birmingham, , ,

01 January to 30 April
Monday-Sunday: 7pm-8am

Community of churches, organisations and individuals who provide hospitality, food and a bed for the night to up to 12 homeless men in Birmingham. Access is through referrals made by Sifa Fireside (http://www.sifafireside.co.uk/) only.

Accommodation/housing advice, Bedding, Food (free), Foot care, Leisure facilities

The Health Xchange

William Booth Lane, Birmingham, ,

B4 6HA

Phone: 0121 465 3965

Monday & Friday: 2:30pm-4:30pm
Tuesday, Wednesday, Thursday: 1pm-4pm
Wednesday & Thursday: 9am-11am
Map Website: http://

Medical practice for homeless people in Birmingham.

Alcohol workers, Foot care, Medical/health

The Whitechapel Centre

Langsdale Street, Liverpool, ,

L3 8DU

Phone: 0151 207 7617

Monday-Sunday: 8am-8pm (homeless resolution hub, enablement activities)

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Music/drama, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

St Petrock's

10 Cathedral Yard, Exeter, ,

EX1 1HJ

Phone: 01392 422396

Monday-Friday: 9am-1pm (drop-in)
Wednesday & Friday: 10am-12pm (mental health practitioner)
Tuesday & Thursday: 2pm-4pm (probation, housing, jobs etc)
Monday: 2pm-4pm (women's group)
Monday & Thursday: 9am-12pm podiatrist Monday, nurse Thursday)
Tuesday: 11am-1pm (alternative healing)

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food (free), Food, Foot care, Internet access, Laundry, Medical/health, Music/drama, Outreach worker links, Sexual health, Tenancy support, Legal advice, Ex-forces, Ex-offenders

Beacon House Ministries

90-91 East Hill, Colchester, Essex,

CO1 2QN

Phone: 01206 761960

Monday-Sunday: 10am-2pm (medical clinic, café, laundry, showers; barber on Tuesday)

Practical help and medical care, occupational therapies, personal development and health awareness, working in co-operation with other services. Raises awareness of the needs experienced by vulnerable people to community groups.

Accommodation/housing advice, Advocacy, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Food (free), Foot care, Internet access, Laundry, Medical/health, Tenancy support, Ex-forces, Ex-offenders, Leisure facilities