
Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services"
Action for Children (Gen R 8 Project)
Westwood Business Centre, 69 Aberdalgie Road, Glasgow
G34 9HJ
Phone: 0141 771 6161
Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).
Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Outreach worker links, Tenancy support, Leisure facilities
PopLaw Legal Advice Clinic
The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road
E14 6BT
Phone: 020 7364 4332
Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.
Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Legal advice
Yellow Door Youth Hub
Poplar Road, Canvey, Essex
SS8 7BN
Phone: 01268 683431
Friday: 2pm-5pm (drop-in for sexual health and cards to get free condoms)
Wednesday & Thursday: 10am-1pm (job club)
Monday: 10am-1pm (housing advice drop-in)
Monday: 1pm-5pm (drugs & alcohol support)
Advice and information drop-in for people 11 to 25. If you are feeling low, are having family problems or need advice about drugs and alcohol, get in touch. Accommodation advice if you are facing homelessness. Phone or email drop-in@cyp-yellowdoor.org.uk
Advocacy, Counselling, Education/training, Benefits advice, Careers advice, Accommodation/housing advice, Music/drama, Sexual health, Leisure facilities
722 Young People Service
722 Leytonstone High Road, Leytonstone
E11 3AJ
Phone: 020 3404 1098
For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.
Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links
Advisory Service for Squatters
84b Whitechapel High St
E1 7QX
Phone: 020 3216 0099
Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email advice@squatter.org.uk first.
Accommodation/housing advice
Alone in London (Depaul)
Unit 6, 48 Provost Street
N1 7SU
Phone: 020 7278 4224
Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.
Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training
Ashford Place Assessment Centre
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
Phone: 0208 889 1119
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Step-free
Aziziye Mosque
117-119 Stoke Newington Road
N16 8BU
Phone: 020 7254 0046
Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.
Accommodation/housing advice, Advocacy, Benefits advice, Counselling
Barka UK (Reconnections Project)
Phone: 0207 275 7768
Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.
Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice
Bench Outreach
14 New King Street, Deptford
SE8 3HS
Phone: 020 8694 7740
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support
Blackfriars Settlement Clinic
1 Rushworth Street
SE1 0RB
Phone: 020 7928 9521
Housing and debt, initial & written advice for Southwark residents.
Accommodation/housing advice, Debt advice, Legal advice
Brixton Advice Centre
167 Railton Road
SE24 OLU
Phone: 020 7733 7554
Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice
C4WS Homeless Project Night Shelter
Various churches in Camden
Phone: 020 7278 6267
Monday-Sunday: 7:30pm-8:45am
Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.
Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Outreach worker links, Leisure facilities
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
Phone: 020 7222 1602 (reception)
Friday: 12:30pm-3:30pm
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
Phone: 0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free
CAYSH
Croydon Turnaround Centre, 2 Whitgift Street, Croydon
CR0 1FL
Phone: 0208 683 0227
Monday-Friday: 9:30am-4:45pm (22+, Taberner House)
Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.
Accommodation/housing advice, Advocacy, Counselling
Centre 70 Pro Bono Clinic
46 Knights Hill, West Norwood
SE27 0JD
Phone: 020 8670 0070
Monday, Tuesday, Thursday, Friday: 10am-4pm (advice drop-in - closed 1-2pm. Phone 020 8670 0070 to arrange to see an advisor)
Wednesday: 2pm-4pm (advice drop-in. Phone 020 8670 0070 to arrange to see an advisor)
Initial legal advice, written advice and form-filling covering the areas of debt, employment, housing etc. The Centre also provides low-cost counselling and a range of other services.
Accommodation/housing advice, Debt advice, Counselling
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
Phone: 01206 549885; 01206 805324
Sunday: 12:30pm-9am
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Education/training, Food, Internet access, Laundry, Tenancy support
Commonside Community Development Trust
New Horizon Centre, South Lodge Avenue, Pollards Hill
CR4 1LT
Phone: 020 8764 9582 x 207
Monday, Tuesday, Friday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Thursday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Thursday: 11am-1pm Drop-in café area for appointments for advice re eg mental health services, GPs, dentist, DWP/JCP etc
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Saturday: 8:30am-6:30pm Also free Afro-Caribbean meal at late lunchtime.
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Sunday: 8:30am-6:30pm
Sunday: 11:30am-1:30pm Additionally free veggie lunch and chat with local SDA
Commonside Trust runs the New Horizon Centre in Pollards Hill, London Borough of Merton; includes a lunch club for older people and support services for families, socially prescribed patients, volunteering, employability support.
Accommodation/housing advice, Benefits advice, Drugs workers, Food (free), Mental health, Clothing store, Debt advice, Tenancy support, Laundry
Ealing Churches Winter Night Shelter
Phone: 07930 378263
Monday-Sunday: 7:30pm-8:30am
Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.
Accommodation/housing advice, Benefits advice, Outreach worker links, Food (free), Debt advice, Bedding, Laundry, Bathroom/showers
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
Phone: 020 8741 1288
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
Accommodation/housing advice, Advocacy, Outreach workers, Legal advice
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
Monday-Sunday: 7:30pm-8am
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
Phone: 020 7700 7995
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
Phone: 020 7351 4948
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice