Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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December 2024 – January 2025 : Solidarity READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
AKT (London and nationwide)

N1 7GW

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Get housing advice by emailing gethelp@akt.org.uk Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online. Staff can also still be contacted as normal. If you have any general enquiries email: contact@akt.org.uk We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.

Mental health, Sexual health, Counselling, Legal advice, Accommodation/housing advice

All East

Ambrose King Centre, The Royal London Hospital, Whitechapel Road

E1 1BB

Phone: 020 7377 7306/7307

Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info.

Counselling, Medical/health, Sexual health

Antidote Services (London Friend)

London Friend, 86 Caledonian Road

N1 9DN

Phone: 020 7833 1674

Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community. Antidote hosts Drop-in clinics in-person on Monday 11am to 1pm and online Thursday 6pm to 8pm. For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information.

Alcohol workers, Counselling, Drugs workers, Sexual health

Brandon Centre

26 Prince of Wales Road

NW5 3LG

Phone: 020 7267 4792

Monday-Thursday: 10:30am-5:30pm (Advice line)

Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk

Sexual health, Medical/health, Counselling, Mental health, Advocacy

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

GUYS@Mary's

135a Praed St

W2 1BL

Phone: 020 3312 3405 / 3406

Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.

Advocacy, Medical/health, Outreach workers, Sexual health

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Health E1

9-11 Brick Lane, Aldgate East

E1 6PU

Phone: 020 7247 0090

Monday-Friday: 9am-5pm (clinics start at 9am and 2pm)
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)

Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.

Mental health, Benefits advice, Drugs workers, Medical/health, Needle exchange, Sexual health

Marylebone Centre (Church Army)

1-5 Cosway St

NW1 5NR

Phone: 020 7262 3818

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in)
Monday: 10:30am-11:30am (drama)
Monday: 1:30pm-3:30pm (M’lebone Proj newsletter)
Tuesday: 10am-12pm (open access; clothing for rough sleepers only)
Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills)
Wednesday: 8am-9am (running club)
Wednesday: 9am-12pm (Women into Work 1:1; advice)
Wednesday: 1:30pm-3:30pm (Women into Work group)
Thursday: 9am-3pm (life coaching 1:1)
Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing)
Friday: 10am-12pm (ESOL for beginners)

Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Luggage storage, Medical/health, Music/drama, Sexual health, Tenancy support, Step-free, Leisure facilities

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.

Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,

W1T 4TD

Phone: 07833 123155

Winter Shelter:
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities

Reset Outreach and Referral Service @ Providence Row

82 Wentworth Street

E1 7SA

Phone: 0800 802 1860, 020 7375 0020

Monday-Friday: 8:30am-4pm Needle exchange and harm min

Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.

Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers

Soho NHS Walk-In Centre

1 Frith Street

W1D 3HZ

Phone: 020 7534 6500


Monday-Friday: 8am-8pm
Saturday & Sunday: 10am-8pm (and Bank Holidays - closed on Christmas Day)

Previously a walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. Closed since Covid-19 pandemic. Visit 111 online for any health concerns.

Medical/health, Sexual health

Spectra CIC

St Charles Centre, Exmoor Street

W10 6DZ

Phone: 0203 322 6920

Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.

Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Horseferry Road

SW1P 2BG

Phone: 020 7222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free