Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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February – March 2024 : The little things READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Against Forced Marriages

Phone: 0800 141 2994

Monday & Thursday: 10:30am-4:30pm

Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.

Counselling, Legal advice

Alcoholics Anonymous

Phone: 0800 9177 650

Fellowship of people who help each other to recover from alcoholism. Call their national helpline free on 0800 9177 650 or email help@aamail.org, or enter your postcode to find your nearest support meeting.

Counselling

Anxiety UK

Phone: 03444 775 774 (infoline)

Monday-Friday: 9:30am-5:30pm

Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905.

Mental health, Counselling, Drugs workers

Battle Against Tranquillisers

Phone: 0117 9663629

Monday-Friday: 10am-4pm (depending on staffing levels)
Monday, Wednesday, Friday: 5:30pm-7:30pm (depending on staffing levels))

Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org.

Advocacy, Counselling, Drugs workers

British Pregnancy Advisory Service

Phone: 08457 304030

Monday-Sunday: 9am-9am

Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate.

Counselling, Medical/health

Campaign Against Living Miserably (CALM)

UK-wide

Phone: 0800 58 58 58

Monday-Sunday: 5pm-12am (open 365 days a year)

The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day. Helpline and webchat open 365 days a year, 4pm to Midnight.

Mental health, Medical/health, Counselling

Childline

Phone: 0800 11 11

Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.

Mental health, Advocacy, Counselling

Cocaine Anonymous (UK)

Phone: 0800 612 0225

Monday-Sunday: 10am-10pm (phoneline)

Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.

Counselling

Combat Stress

National

Phone: 0800 138 1619

Monday-Sunday: 12am-12am (24hr, 365 days helpline)

National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD) - open 24/7.

Mental health, Advocacy, Counselling, Outreach worker links

Cruse Bereavement Care - National Helpline

Phone: 0808 808 1677

Monday & Friday: 9:30am-5pm (not bank holidays)
Tuesday-Thursday: 9:30am-8pm

The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. Group, one to one and peer support; friendship support, practical support, listening, drop-in, phone helpline and more. MON, FRI: 9.30-5 TUE,WED,THU: 9.30-8 SAT, SUN: 10-2 ONLINE MESSAGE CHAT ALSO AVAILABLE: MON-FRI: 9AM-9PM

Counselling

Dr Kershaw’s Hospice

Turf Lane, Royton, Oldham, Greater Manchester

OL2 6EU

Phone: 0161 624 9984

Monday-Sunday: 9am-9am

The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."

Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Food (free), Foot care, Food, Internet access

Each

Phone: 0808 1000 143

Monday-Friday: 9am-4pm (helpline)

Helpline and support for young people affected by homophobic bullying. Email: info@each.education

Advocacy, Counselling, Legal advice

Equality Network

National

Phone: 0131 467 6039

A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-2-1 support groups and produce guidance.

Counselling, Outreach worker links

Forward Trust

Phone: 020 3981 5525

Empowers people to break the cycle of crime and addiction. Services are tailored to individuals' needs, strengths and motivations. Harm reduction, care and assessment, plus motivation, inspiration and support to transform your life.

Alcohol workers, Counselling, Drugs workers

Foyer Federation

Phone: 020 7430 2212

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders

Frank

Phone: 0300 123 6600

Monday-Sunday: 2pm-6pm (live chat)

Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com.

Advocacy, Counselling, Drugs workers, Outreach worker links

Galop

Phone: 0207 704 2040

Monday & Tuesday: 10am-4pm
Wednesday & Thursday: 10am-7:30pm
Friday: 10am-4pm

The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available. Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm Hate crime helpline is Monday – Friday

Legal advice, Counselling, Sexual health, Mental health, Medical/health

GamCare

Phone: 0808 8020 133

Monday-Sunday: 8am-12am

GamCare is the leading provider of information, advice and support for anyone affected by problem gambling across England, Scotland and Wales. They operate the National Gambling HelpLine, as well as providing free treatment at 120 locations across Great Britain. Their dedicated advice service for young people is at https://www.bigdeal.org.uk/

Counselling

Hearing Voices Network

86-90 Paul Street, London EC2A 4NE

nationwide

A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org.

Mental health, Counselling

Marie Stopes International

Phone: 0333 331 5343

Very informative website and helpline for emergency contraception and termination advice.

Counselling, Medical/health

Marijuana Anonymous UK

Phone: 0300 124 0373 (helpline)

Marijuana Anonymous follows the 12-step model of Alcoholics Anonymous. They have no opinion on issues of legalisation (or not) or on marijuana as a medicine. They are there to help those who have become addicted to or dependent upon marijuana, and who wish to recover from that condition. Helpline: 0300 124 0373; Email: helpline@marijuana-anonymous.org.uk; URL: www.marijuana-anonymous.org.uk

Counselling, Drugs workers

Men's Advice Line

Phone: 0808 801 0327


Monday-Friday: 9am-5pm

Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999.

Counselling

Nacro

Phone: 020 7840 1212

Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.

Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities

Narcotics Anonymous

Phone: 0300 999 1212

Monday-Sunday: 10am-12am (helpline)

Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom.

Advocacy, Counselling, Drugs workers, Medical/health

National Assn for People Abused in Childhood (NAPAC)

Phone: 0808 801 0331

Monday-Thursday: 10am-9pm
Friday: 10am-8pm

Help and support for adults who experienced childhood abuse. Call free from landlines or mobile networks, or email support@napac.org.uk.

Counselling