Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Need to know

November 01 2019

Useful information about night shelters

Generally you need to be referred to use a night shelter.

Here’s how:

1. Go to your council office.

2. If you are sleeping rough and need to be connected to local services you can make an alert using StreetLink. Call 0300 500 0914 or

Tip: StreetLink staff go out at 10pm (or later) so try to stay in the place you reported yourself (even if it’s raining), so that they can find you and help you move on to proper accommodation.

If you identify as LGBTQ+ there’s a high chance you may end up homeless.  In London The Outside Project runs a homeless crisis winter shelter. Also get help from Stonewall Housing, call 020 7359 5767.

Quaker Homeless Action runs a 24-hour day centre over Christmas – just turn up. It opens at 3pm on Monday 23 December at the American Church on Tottenham Court Road, W1T 4TD and closes at 10am on 30 December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available. @QuakerHomeless